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Phil

Phil

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Phil
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  • Hello, Please, switch the background size from the cover to contain, and check if the display suits you. https://forum.muffingroup.com/betheme/uploads/404/5YSAE4VCAECV.png If there are some empty spaces, you will have to shorten the row height. More…
    in How i can fix the header background on custom header ? Comment by Phil September 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Dropdown Menu placement moving Comment by Phil September 2021
  • We noticed that we used too new syntax for the version of PHP you currently have. It will be fixed in the upcoming update, but it is already fixed on your website. Thanks
    in php error log Comment by Phil September 2021
  • Hello, The currency needs to be changed in the WooCommerce options. Please, go to WooCommerce -> Settings -> General, and there you will be able to modify it. https://forum.muffingroup.com/betheme/uploads/239/R6AUS9KQ2T7L.png Thanks
    in How to change the currency being shown for the header cart total Comment by Phil September 2021
  • I can see that you are using some WooCommerce extra addons, which can get in conflict with our Custom Variations Swatches option. Please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Shop, disable it, and check if the pro…
    in Add to cart button not activating Comment by Phil September 2021
  • Hello, I can see that you used an Elementor on your 404 page, but unfortunately, it will not work. https://forum.muffingroup.com/betheme/uploads/617/VFC9BDTS79PJ.png To create your custom 404 page, you will have to use the Muffin Builder. Best rega…
    in Individual 404 Page wrong displayed Comment by Phil September 2021
  • Hello, Can you explain to me in more detail what is happening, please? If you are new to BeTheme, we suggest taking a look into: 1. Documentation: https://support.muffingroup.com/documentation/ 2. List of shortcodes and items with examples: http://t…
    in theme not working Comment by Phil September 2021
  • We fixed your issue. Please, check it out. Thanks
    in This site cant be reached. Comment by Phil September 2021
  • Hello, 1) I have checked your website, and I do not see the action button anymore. Do you still need help with it? 2) If you set the header style in the theme options, then all pages will inherit this display. But if you want to have a difference on…
    in MENU alignment Comment by Phil September 2021
  • Can you update your Safari, and check if the problem persists? I have checked your website with version 14.1.2, and everything seems to be fine. https://forum.muffingroup.com/betheme/uploads/978/VV8IK1LZWSEM.png Thanks
    in Safari Version 11.1.2 Comment by Phil September 2021
  • The background you set in the layout is the background for the whole page, not the header. https://forum.muffingroup.com/betheme/uploads/805/X5X2LWYSA0L8.png However, it is hidden behind the content on your website. If you want to set a different im…
    in Background image is not displayed for Subheader when using Layout option Comment by Phil September 2021
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Add to cart button not activating Comment by Phil September 2021
  • Hello, Unfortunately, the variations do not import with the demo. If you want to have them on your website, you will have to recreate them. https://docs.woocommerce.com/document/variable-product/ Thanks
    in Variations and filters are not showing Comment by Phil September 2021
  • Hello, You need to put your code in the Custom CSS section, which can be found at the bottom of the page options. The CSS classes field is only for adding your own classes to an item. https://forum.muffingroup.com/betheme/uploads/834/GTUD180FPU62.pn…
    in how to use Custom CSS in item Comment by Phil September 2021
  • Hello, To reduce the size of the red part, you can decrease the bottom padding of the wrap. https://forum.muffingroup.com/betheme/uploads/234/JO4VT4IQ3AS4.png To move the slider up, you can use the Move up option in the wrap settings. https://forum.…
    in Change distance Comment by Phil September 2021
  • Hello, Most of the demos have two versions. One was created with an Elementor and one with Muffin Builder. If you want to use Elementor, you must ensure that you check it while importing a pre-built website because it is impossible to edit content c…
    in How to edit Agency 5 with Elementor Comment by Phil September 2021
  • Hello, To decrease the font size for the timeline, you will have to write a custom CSS code, and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. If you need help with writing it, please, let me know, but I will need a li…
    in Changing font on Timeline Comment by Phil September 2021
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Customer profile, Cart and Languages overlapping in left side menu Comment by Phil September 2021
  • Hello, I am glad that you solved it. If I can help you with anything else, please, let me know. Thanks
    in How do I remove the space to the right of the menu Comment by Phil September 2021
  • Hello, In that case, you should contact your hosting provider and ask to increase the time limit to at least 180 and max input vars to at least 5000. Thanks
    in system status Comment by Phil September 2021
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can …
    in AC-Fields and GRID Comment by Phil September 2021
  • Sorry, I was not able to answer you because you wrote beyond my working time. We received your FTP access, and as soon as we locate the source of the problem, I will let you know. Best regards
    in php error log Comment by Phil September 2021
  • By AC-Fileds you mean the plugin Advanced Custom Fields? Please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Blog, and check if you have set the Excerpt length. https://forum.muffingroup.com/betheme/uploads/337/85KDTA5Y6…
    in AC-Fields and GRID Comment by Phil September 2021
  • It is the only place where image size can be changed. If you want to change only related posts images, you will have to modify the files, but we do not provide help with such customization. Best regards
    in Change Related Post Image Size Comment by Phil September 2021
  • Hello, Please, turn off all of the plugins except WooCommerce, refresh your cache, and check if the problem persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in Customer profile, Cart and Languages overlapping in left side menu Comment by Phil September 2021
  • If you would like to put the content right below the menu, then you should put this image as a section background instead, set the header height to zero, and remove the top content padding. https://forum.muffingroup.com/betheme/uploads/371/FGAEJ2ZAX…
    in How can I create a video/image under the menu Comment by Phil September 2021
  • Hello, Can you describe in more detail what you want to achieve? Do you want to have a different favicon on different pages? https://forum.muffingroup.com/betheme/uploads/701/XVHUU1ZTW4A7.png Best regards
    in favicon doesn't change Comment by Phil September 2021
  • You do not see the whole panel or only the Excerpt tab? To open the panel, you need to click on the gear icon. https://forum.muffingroup.com/betheme/uploads/963/22S4R2CXF8VC.png If you see it, but there is no Excerpt tab, please, click on the three …
    in I HAVE THE PROBLEM OF UNCHANGEABLE TEXT!!! Comment by Phil September 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Remove white space between Icon Boxes Comment by Phil September 2021
  • Hello, I am glad that you found it. If I could help you with anything else, please, let me know. Thanks
    in Archives and Categories Default Comment by Phil September 2021
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