Phil
Phil
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- Phil
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Comments
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Sorry, but you sent an incomplete message and did not attach FTP access. Please send another message with all the required information. Thanks
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Indeed, there was a bug in the theme files, but we have corrected it. Best regards
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I have changed the permalinks structure and it seems to be fine now: https://forum.muffingroup.com/betheme/uploads/355/DP338E8LMZY1.png https://forum.muffingroup.com/betheme/uploads/082/H9XXY1CA8QMB.png https://forum.muffingroup.com/betheme/uploads…
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I believe that you misunderstood me. You do not have to delete the product. I noticed that the problem occurred when I deleted the product I had created for testing purposes. I made corrections to your theme files, and everything should be fine now,…
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Could you please attach screenshots showing what you refer to? Thanks
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You can adjust your CSS to make it work on the header template: https://forum.muffingroup.com/betheme/uploads/727/NSJ5ABDSAI53.png Then edit your header template and remove the section paddings: https://forum.muffingroup.com/betheme/uploads/602/HJ6C…
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Please attach a screenshot showing the settings of that popup template, and the conditions you used for it. Thanks
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In the header template, change the mobile position to Fixed: https://forum.muffingroup.com/betheme/uploads/111/1ZTIDVIDNRJ2.png Best regards
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Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hello, Please follow the tips mentioned in the article below and check if the problem persists: https://support.muffingroup.com/faq/troubleshoot-guide/ Best regards
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4a) Use the Countdown element. https://forum.muffingroup.com/betheme/uploads/161/KYXQDWAELAHB.png 4b) You can use the Icon element: https://forum.muffingroup.com/betheme/uploads/294/3RYSX568R1ZA.png Best regards
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The construction is entirely different from the single product image in the standard Betheme. Please disable your plugins one by one to see if the display is correct after disabling a particular one. Thanks
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I created a new product for a test, and after deleting it, the template was unassigned. Best regards
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There are too many changes, so I cannot tell you the specific part that was changed. Best regards
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Indeed, there could be a problem with an ID. I am happy to see that it works properly after all. Best regards
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That is weird. Anyway, it is good that it works properly now. Best regards
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I have corrected the logo height. Please check it out. The space is caused by the WooCommerce store notice: https://forum.muffingroup.com/betheme/uploads/583/SGPFJC3PEVUT.png https://forum.muffingroup.com/betheme/uploads/967/0Y9NAD1U4KM1.png https:/…
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Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to…
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Can you please check it out now. Thanks
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I opened your header template, and it loads correctly: https://forum.muffingroup.com/betheme/uploads/016/O5RH9XFJKB67.png Other templates work too: https://forum.muffingroup.com/betheme/uploads/033/FPKRGKPMLF4D.png Did you handle this in the meantim…
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It seems that it occurred when the product was deleted. We have made a correction for that, and it should not happen anymore. Please check it out. Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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You had an unclosed <p> tag in the GDPR translation: https://forum.muffingroup.com/betheme/uploads/982/TJBG5NRJJHEO.png It was causing this whole mess. After closing it, everything started to work properly. Best regards
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Hi, Woo pages are translated automatically based on the user's language. If you check it with user that has language set to English, this page will be in English. Best regards
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I can see that you use an external plugin for the product gallery. Please disable it, and check if the display is correct then. If after disabling the layout is fine, then you should contact the plugin author about your issue. Best regards
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The plugin you installed is not working properly. Any file opened with it is empty and we are not able to edit anything: https://forum.muffingroup.com/betheme/uploads/046/QCC46DHS0U62.png We tried to correct that without this access, but with no luc…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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We are checking that. Best regards
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Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
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Hi, You can put these as an image with the image element. Just like we did in the following pre-built website footer: https://themes.muffingroup.com/be/carrental3/ Best regards