Phil
Phil
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It seems that your child theme is the source of this issue. I have activated the parent theme, and the lightbox is working correctly with it. We do not handle child theme customization, so in that case, you should contact your web developer. Best r…
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Hello, Are you sure that you have updated your theme? I still see that you have version 22.0. https://forum.muffingroup.com/betheme/uploads/971/NP7ZQOKEABXC.png Please head to the link we provided below, where you will find all of the information on…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Sorry, but you have under construction enabled on your website. https://forum.muffingroup.com/betheme/uploads/826/PVVGLDDKD6IM.png Can you turn it off, so I can check this out, please? Thanks
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It should look like this: @media only screen and (max-width: 767px) { .has_content .the_content_wrapper{ padding: 10px!important; } } Thanks
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If the page is on localhost, then our help will be limited. Did you change anything in your database or in the files? Can you create another website on your localhost, redo the steps you did, and check if the same thing happens, please? Thanks
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Hello, Please, check the functions/theme-functions.php file. Thanks
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We managed to log in to your dashboard, fix these messages. Now everything should be fine. If you will notice anything else or noticed other issues, please, let me know. Thanks
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The checkout is not modified in any way by Betheme. You see different checkout on a default theme because it is using styles that modify it. https://forum.muffingroup.com/betheme/uploads/874/T4UCFIDEH3DP.png As you can see on the screenshot above, t…
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Hello, The space around the images is because of the image border. https://forum.muffingroup.com/betheme/uploads/837/FH9BHPBG8SLD.png You can enable it in Betheme -> Theme options -> Global -> General in Image frame section. https://forum.m…
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Then please, edit your slider, and check if, in Module General Options -> Layout, you have selected the Slider layout type. Please also go to Defaults, and check the Slide Duration. https://forum.muffingroup.com/betheme/uploads/318/SQCAZ4H08SPT.p…
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The header becomes sticky as soon as you start scrolling and this space is necessary so there will be no "jump" on your website. You can put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS, and che…
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Hello, Did you choose this template type as a Single Product, and saved it? https://forum.muffingroup.com/betheme/uploads/737/NG69ZMV9D5RK.png Please, check the following video tutorial about creating product templates. https://support.muffingroup.c…
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Hello, Can you describe your issue in more detail, please? What pre-built website did you install? Are there any steps to reproduce to encounter this issue? Are you using any unsupported plugins? Thanks
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Are you sure that you attached the correct URL? I was not able to access your WP dashboard. https://forum.muffingroup.com/betheme/uploads/621/LVGZ4KHPJUHJ.png Best regards
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Hello, Unfortunately, there is no option to modify the checkout page because it is generated automatically from WooCommerce. If you want to see a feature to modify the checkout page, please, let us know on the following topic: https://forum.muffingr…
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The fresh child theme does not contain any changes, so it will not destroy your website. Only you make modifications to the files. Thanks
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Hello, Please, try to install a fresh copy of Betheme, and check if these problems persist. https://support.muffingroup.com/documentation/installation-updates/#installation-methods Thanks
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Hello, Are you using templates for products? If yes, please, check if you do not have set your layout to Full width. https://forum.muffingroup.com/betheme/uploads/410/V3QBJUAPNX12.png Moreover, please always attach a link to your website so we can c…
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1) If you want me to take a closer look at the cut image, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the r…
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Hello, Is your Betheme up-to-date? If not, please, update it to the newest version. If it is updated, and you cannot find it, you need to click on Import/Export icon, and from the dropdown menu, choose Single page. https://forum.muffingroup.com/beth…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Is your WordPress up-to-date? WP WebP support came out with version 5.8, and since it, you should encounter no problems with using this file extension. Thanks
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Hello, The Accordion does not have an option to option a specific tab from a link. You can use the Tabs item with Vertical style as a workaround because you can link to the desired tab with it. https://forum.muffingroup.com/betheme/uploads/598/NEYRV…
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The templates you create you need to put through the Muffin builder on your posts. https://forum.muffingroup.com/betheme/uploads/549/GOTSQB2AETPA.png https://forum.muffingroup.com/betheme/uploads/385/Y2XECQOSJWQ3.png However, you need to choose the …
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Hello, It seems that this part is hidden for mobile display. Please, edit this page, and check if Responsive options do not have enabled an option to be hidden for mobile devices. https://forum.muffingroup.com/betheme/uploads/067/XD0PMXJ65QGT.png Th…
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Please, try the following code: @media only screen and (max-width: 767px){ .blog_slider .post .desc h4{ font-size: 20px!important; } } Thanks
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You can try with 1920x1080, but if the display will not suit you, you will have to check higher ones. Thanks
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Hello, Sorry, but you have under construction enabled on your website, and I could not check your issue. https://forum.muffingroup.com/betheme/uploads/053/60VLA45CC25Q.png Can you disable it, so I can take a closer look at it, please? Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…