Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,829
- Last Active
- Roles
- Moderator
Comments
-
Hello @iObaid, Sorry, but you did not send your FTP access. Can you send it as well, please? However, before doing that, please, disable all of the plugins, and check if this error still appears because I have noticed that you have a large number of…
-
Hello, When you open the browser console, you will notice a couple of errors coming from your child theme. Check the following screenshot for a better understanding: https://forum.muffingroup.com/betheme/uploads/536/LPEFKQXVGMI3.png We do not handle…
-
Hello, Sorry for the late response. You have an iframe on your website Footer that is causing this issue. If you open your website in Firefox's HTML mode, you will see that this iframe is colored red: https://forum.muffingroup.com/betheme/uploads/05…
-
Hello, In that case, please, check the following link: https://whiteleydesigns.com/move-wordpress-blog-posts-featured-images/ At this moment it is the only option to move your posts with the featured images. Thanks
-
Hello, Sorry, but I do not understand. Can you explain it to me in more detail, please? What custom WooCommerce templates are you talking about? Thanks
-
Hello, It does not seem to be a Betheme related issue. I have switched to the Twenty Twenty-One theme, and the problem persists. Please, contact the hosting provider, and ask them about this problem. Thanks
-
Hello, You can also add a padding for each of these wraps i the wrap options. https://forum.muffingroup.com/betheme/uploads/643/4IA02OHBUBGB.png Thanks
-
Hello, Your title color is white, that is why it is not visible. https://forum.muffingroup.com/betheme/uploads/493/3OXU45MR1WKT.png Please, go to Betheme -> Theme options -> Colors -> Headings, and change the H1 color to anything except whi…
-
Hello, Please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Portfolio, and there you will have an option to hide the featured image on all your portfolio projects. https://forum.muffingroup.com/betheme/uploads/638/047617W…
-
Hello, The words you are using are too wide for such narrow columns, which is why they overlap. So, please, go to Betheme -> Theme options -> Responsive -> General, enable the Decrease Fonts option, and check if the display corrects. https:…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hello, You have put your classes in the wrong order. Try the following code instead: a.myFancy{ color: #FFFFFF!important; text-align: center !important; } a.myFancy:hover{ color: #f46600!important; } Thanks
-
Hello, Did you try turning your plugins off, as Pablo suggested? Is the GDPR working with them disabled? Thanks
-
Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
-
Hello, You can check this image under the following link: https://photodune.net/item/business-woman-pointing-an-idea/4512961 Thanks
-
Hello, This code needs to be added to your .htaccess file. Check the following link about it: https://enable-cors.org/server_apache.html If you do not know how to do this, we suggest contacting your hosting provider because they will know how to han…
-
Hello, Betheme has only basic SEO options. If you would like to extend that and have higher control over it, you should use some SEO plugin. We recommend the YOAST. Please be familiar with the following link about preparing the content on your websi…
-
Hello, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum d…
-
Can you explain in more detail how it supposes to look like, please? For example, should they be in one horizontal line? Best regards
-
Hello, Sorry, but I do not understand. Can you explain your issue in more detail, please? Please, also attach a link to your website and a screenshot showing your issue. Thanks
-
Hello, Did you handle it? I have checked your website and the place you were pointing at, and everything seems to be okay. https://forum.muffingroup.com/betheme/uploads/727/AYUKLPL86HOF.png Cheers
-
Hello, Unfortunately, there is no option to change the order of these icons. If you would like to see such a feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggest…
-
Hello, Unfortunately, we cannot send previous versions of Betheme. Therefore, you will have to restore your website with a backup, but still, you will be able to update only to the newest version. You can use one license per end product to use any p…
-
Hi, Sorry, but we did not test this plugin with the theme. Unfortunately, our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones w…
-
Hello, I have noticed that you do not have the newest version of Betheme. Please, update it, and check if this issue persists. Moreover, check if your WP is up-to-date too. Thanks
-
There are some custom CSS styles that change the font. Go to Appearance -> Customize -> Additional CSS, copy your code somewhere for safety, and remove it one by one to see which is the root cause. Thanks
-
Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
-
This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-too…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Hello, In the section options of the section containing these items, you have selected an Equal Height | items in wraps, causing this spacing. Please, uncheck it, and the space should be gone. https://forum.muffingroup.com/betheme/uploads/589/9MQUXS…