Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,829
Last Active
Roles
Moderator

Comments

  • Hello, To accomplish that, you can create a slider with the Slider Revolution plugin like on the following demo: https://themes.muffingroup.com/be/video3/ You can import it if you want to know how it was created. https://support.muffingroup.com/vide…
    in Auto-Play Video Slider Comment by Phil August 2021
  • Sorry, but the login credentials you have sent are not working. Can you send the correct ones with the contact form again, please? Also, remember to attach a link to this forum discussion. Thanks
    in Update & Deregister/register problem Comment by Phil August 2021
  • To inspect this issue properly, you would have to turn the previous display back so that I could take a closer look at it. Cheers
    in Submenu problem Comment by Phil August 2021
  • As you can see on the screenshot below, you have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/603/01OV7YF0PIAC.png Please, contact your hosting provider, and ask them to increase it to at least 5000. …
    in Massive Content loss Comment by Phil August 2021
  • Hello, I cannot tell you exactly what the reason is for the theme options loading time because no one complained about it, and even customers with budget hostings have no problems with that. The translations we have on our to-do list, but we do not …
    in Theme options load slowly Comment by Phil August 2021
  • Is your Betheme and WP up-to-date? If not, please, update them, and check if the issue persists. Please, also empty the cache and recheck it. Thanks
    in Wp Bakery is deactivated and the needed update does not work Comment by Phil August 2021
  • Hello, It does not seem to be Betheme related issue. You can download some sample mp4 videos and try to upload them. If it will work then it means that there is something wrong with your exported one. Otherwise, if you cannot upload any mp4 files, t…
    in Video as MP4 Comment by Phil August 2021
  • Hello, Unfortunately, we do not have any item or shortcode with such functionality. If you would like to see it in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-…
    in Insert Read more tag Comment by Phil August 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Editing page freezes Comment by Phil August 2021
  • Hello, Did you empty your cache after the latest theme update? If not, please, do that, and check if the problem remains. If this will not help, please, turn off all of the plugins, refresh your cache, and recheck it. Thanks
    in Problem with the theme options Comment by Phil August 2021
  • Hello, Please, tell me what version of PHP, WP, BeCustom, and Betheme do you have. Thanks
    in php error log Comment by Phil August 2021
  • Hello, You can achieve that by writing a custom CSS code and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with writing such code? Cheers
    in White gap at top of blog post Comment by Phil August 2021
  • Hello, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-slider-revolution/ There you will find an explanation of how to achieve that. Thanks
    in Recover original slider from theme Comment by Phil August 2021
  • Please, put the code I have sent you inside the media queries, so it will look like this: @media only screen and (min-width: 767px) { #Top_bar:not(.is-sticky) .action_button{    top: 45px!important; } #Top_bar a.responsive-menu-toggle{    top: 50px!…
    in Action Button Location Comment by Phil August 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue persists. If this will not help, please, keep all minifying and caching plugins off because I need to take a closer look at your website with them disabled. Than…
    in Display problem Comment by Phil August 2021
  • Hello, Please, try the following code: #Top_bar.is-sticky .anmelede-button a{    background: #d9dbeb;       color: #1d2d65!important;       font-family:PT Sans;    padding: 0 20px 0 20px;     border-radius: 5px;     height: 1%; } #Top_bar:not(.is-s…
    in Button in Menu: Change font color and size Comment by Phil August 2021
  • Hello, I have checked your website, and the videos seem to be working fine. https://forum.muffingroup.com/betheme/uploads/695/OZWHXLEW7EFC.png Did you handle this issue, or are there any steps to reproduce to notice it? Thanks
    in Vertical column issue Comment by Phil August 2021
  • Hello, 1) To reduce the space around the zoom box items, open the options of the section that contains them, and check the options Columns | Remove vertical padding and Columns | Remove horizontal padding. https://forum.muffingroup.com/betheme/uploa…
    in Zoom Box Content Comment by Phil August 2021
  • Hello, Please, do not create duplicate discussions because it will speed up anything. 1) Please turn off all of the plugins except the required ones for that demo, and check if this issue persists. https://forum.muffingroup.com/betheme/uploads/472/7…
    in Error when installing pre build website Comment by Phil August 2021
  • Are there any issues left? I have checked your website, and the background is displayed correctly. https://forum.muffingroup.com/betheme/uploads/537/OQQISCVCG9HK.png Cheers
    in Website migration causing header issues Comment by Phil August 2021
  • If you want to activate these licenses on a new website, they need to be deregistered first. Did you deregister them in our API tool? If yes, please, send us WordPress dashboard accesses to these websites privately thru the contact form, which is on…
    in Problem with licences Comment by Phil August 2021
  • Please, do not make duplicate discussions, it will not speed up anything. If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed with…
    in Liscence Comment by Phil August 2021
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Massive Content loss Comment by Phil August 2021
  • Hello, I have checked your website, and it does not look like on your screenshot. https://forum.muffingroup.com/betheme/uploads/748/Z4BPGNXA0XDF.png Did you handle it? Do you still need help with that? Best regards
    in Submenu problem Comment by Phil August 2021
  • The problem is the size you have set in the image options. https://forum.muffingroup.com/betheme/uploads/964/GNH6C6CC45RX.png After I removed the Width, Height values and changed the Size to Full size, the image is no longer blurred. Best regards
    in Pictures are blurred on mobile view but not on desktop view Comment by Phil August 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Menu and Logo misalignment Comment by Phil August 2021
  • That is great that you found that. If I could help you with anything else, please, let me know. Thanks
    in Menu is collapsing when clicking on a sub-menu item Comment by Phil August 2021
  • Did you connect your FTP like on the following article? https://wordpress.org/support/article/using-filezilla/ Cheers
    in Item doesn't show on front end and gets deleted after I leave the page Comment by Phil August 2021
  • Hello, 1) As the message says, the time limit is OK, but it can cause some problems with pre-built website import or plugin install. If you will encounter any of these issues, please, contact your hosting provider, and ask them to increase this valu…
    in PHP Time Limit 120 Comment by Phil August 2021
  • Hello, Do you have a custom skin set in colors in theme options? https://forum.muffingroup.com/betheme/uploads/543/LDO7Z397PVZG.png If not, please set it there because the colors you set will not work with other options selected. Thanks
    in home page menu font won't change Comment by Phil August 2021
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.