Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,829
Last Active
Roles
Moderator

Comments

  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Slider revolution Missing Comment by Phil August 2021
  • Can you tell me how did you create this mega menu, please? Did you use the Betheme mega menu, or you used some external plugin for it? Best regards
    in Menu mobile issues Comment by Phil August 2021
  • Can you send your login credentials again, please? I accidentally closed the link with them, and I could not log in to your dashboard. Thanks
    in YouTube Background Video Playing Intermittently on Revolution Slider with BeTheme Comment by Phil August 2021
  • Please, put the following code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Top_bar:not(.is-sticky) .action_button{    top: 45px!important; } #Top_bar a.responsive-menu-toggle{    top: 50px!important; } Thanks
    in Action Button Location Comment by Phil August 2021
  • 1) To remove the date, likes, and comments, please, use the following code: .Latest_news ul li .desc_footer{    display: none!important; } 2) To make the titles bold, use this one: .Latest_news ul li .desc h5{    font-weight: bold!important; } 3) Th…
    in How To Remove date, likes and comments in Be Blog News Comment by Phil August 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Changing Info Box "Check Mark" Colours Comment by Phil August 2021
  • Hello, Sorry, but I do not understand. Can you explain to me in more detail what is happening, please? It is always good to attach a screenshot showing your issue or what you are referring to. Thanks
    in Unable to update Comment by Phil August 2021
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Theme is not updating Comment by Phil August 2021
  • Hello, The pricing item takes its button display from theme options. If you want to customize it, go to Betheme -> Theme options -> Global -> Buttons and customize the Highlighted one (the Custom style needs to be selected). https://forum.m…
    in change button color Comment by Phil August 2021
  • Hello, 1) Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support…
    in Two Issues = both that happened when I first installed the theme and cannot remove Comment by Phil August 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Can I have more than 1 custom icon? Comment by Phil August 2021
  • Please, go to Betheme -> Theme options -> Responsive -> Header, and in Mobile header default section from dropdown menu select HIDE Icons & Action button. https://forum.muffingroup.com/betheme/uploads/416/040OOG2GJIN1.png Thanks
    in How to disable Action Button on mobile view Comment by Phil August 2021
  • Yes, this is because of this plugin. It changes the URL of your WP dashboard, so people will not be able to easily access it with the /wp-admin. You should use the URL you set there. But if you do not remember it, you should rename or delete this pl…
    in BeCustom - Problem with login Comment by Phil August 2021
  • As you can see on the screenshot below, you have a low max input vars value: https://forum.muffingroup.com/betheme/uploads/658/7RXIAGDY0WNP.png The minimum recommended is 5000. Please, contact your hosting provider, and ask to increase it to at leas…
    in Full page not loading Comment by Phil August 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Menu mobile issues Comment by Phil August 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Custom Colours in Muffin Options cannot be saved Comment by Phil August 2021
  • Unfortunately, I cannot recommend you any plugins except the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 Please, check the link I have sent…
    in shifting content impacting CLS Comment by Phil August 2021
  • Hello, Yes, it is possible. Open the post options, and select Hide Featured Image. https://forum.muffingroup.com/betheme/uploads/260/UUJYEOF0Y0A8.png Thanks
    in Blog feature image - Remove header image Comment by Phil August 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Website migration causing header issues Comment by Phil August 2021
  • Hello @Oachkatz3l, Now you can achieve that with the Header Builder plugin. To learn how to use this tool, please, check the following links: https://support.muffingroup.com/documentation/header-builder/ https://support.muffingroup.com/video-tutoria…
    in Add 2 logos on header Comment by Phil August 2021
  • 1) Yes you can buy a new license, but I suggest doing it for an account created for your client. 2) I have tested it, and the link "Connected Histories:..." leads to the correct portfolio with the same name. Are there any steps to reproduc…
    in Handing over website to client Comment by Phil August 2021
  • Hello, Please, open section options that contain these columns, and check Equal Height | Items in wrap. https://forum.muffingroup.com/betheme/uploads/209/JR85RARPHJNI.png After that, check if the display corrects. Thanks
    in BOXES MISCONFIGURED Comment by Phil August 2021
  • Hello, Please, send us a link to your PHPINFO file. If you do not know how to do that, check the following link: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Full page not loading Comment by Phil August 2021
  • Hello, Please, check if one of these demos will do for you: https://themes.muffingroup.com/be/webdeveloper/ https://themes.muffingroup.com/be/internet2/ https://themes.muffingroup.com/be/code2/ https://themes.muffingroup.com/be/itservice4/ If you wa…
    in Looking for a Demo theme that is similar to this one Comment by Phil August 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in How To Hide Post Date on Blog Slider Preview? Comment by Phil August 2021
  • Hello, In that case, you should contact Envato because they manage the license keys. But I am afraid that will not be possible because the license is already assigned to your account just like the support. Best regards
    in Handing over website to client Comment by Phil August 2021
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in YouTube Background Video Playing Intermittently on Revolution Slider with BeTheme Comment by Phil August 2021
  • Actually, meanwhile my last message, we have located the root cause. The fix for it will be released in a future update. Thanks
    in Compatability problem with BeTheme and Gravity Forms Comment by Phil August 2021
  • Please, add the Text item to the left, and inside it put div with 315px width. https://forum.muffingroup.com/betheme/uploads/516/OEV54FJBS977.png https://forum.muffingroup.com/betheme/uploads/693/YYHT7W80D88Z.png Thanks
    in Change background color for main menu Comment by Phil August 2021
  • Here is a CSS code: ul.list_check li::after{    display: none!important; } But I do not understand what 500 error you are talking about. Can you explain it in more detail, please? Thanks
    in Creating list icons without using shortcodes Comment by Phil August 2021
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.