Phil
Phil
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- Phil
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I am glad that everything is working on your website. If you have any further questions or problems, feel free to ask. Thanks
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Hello, If you are updating from such an old version, you need to do it through FTP. Please, check the following link about it: https://support.muffingroup.com/documentation/installation-updates/#installation-methods When you successfully update your…
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Hello, I have checked your website, and I cannot see any sidebar at the bottom, only Footer and its widgets. https://forum.muffingroup.com/betheme/uploads/146/2NZFQKJWERTJ.png Did you set the sidebar position for your main blog page? https://forum.m…
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Hello, Please, go to Betheme -> Theme options -> Global -> General, and increase the site width until your Action Button goes back to its place. https://forum.muffingroup.com/betheme/uploads/750/FG2J1SKEPREG.png Thanks
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The work is in progress, and I cannot tell you the exact date. But it should be finished in a couple of weeks, and you will not have to wait for it as long as for the new Muffin Builder. ? Thanks
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Hello, Please, check if the same error appears when you switch to another browser or incognito mode. If the same thing will happen, please, turn off all of the plugins, refresh your cache, and recheck it. Thanks
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Sorry, but you have sent me a link to the draft, and I could not check this page. https://forum.muffingroup.com/betheme/uploads/169/99RNXVM7Y5AE.png If this page is not live, can you publish it and send me a link to it? Thanks
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Please, go to Appearance -> Menus, create a new menu with links to your homepage, and check Social Menu Bottom. This menu will appear below the copyright. https://forum.muffingroup.com/betheme/uploads/432/W2JT4HKSUR81.png https://forum.muffingrou…
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Hello, Please, turn off all of the plugins, except the Elementor, and check if this issue persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Hello, There is no option to set a specific menu for a particular post, but you can set a menu for all posts in Betheme -> Theme options -> Blog, Portfolio & Shop -> Blog. https://forum.muffingroup.com/betheme/uploads/476/OGSRFB95EOJR.p…
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I have checked your website, and it does not look like your screenshot. https://forum.muffingroup.com/betheme/uploads/306/GA38BS815STL.png As you can see, everything is fine. I also rescaled this page to see how it behaves in different resolutions, …
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Unfortunately, it does not help us because there is no variable mentioned in your message in our theme files. We have created multiple environments with Betheme and Gravity Forms, and there was no problem with uploading files in Safari, only on your…
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Hello, So everything is working fine now? Is there anything else I could help you with? Best regards
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Hello, Can you tell me how did you migrate your website? Were you using the Duplicator plugin for that? If not, can you migrate it again using this tool, please? We used it many times, and we never had problems with it. Thanks
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hello, Please, turn off all plugins, refresh your cache, and check if this issue persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Sorry, but the account the credentials you sent me to does not have admin rights. Can you change its privileges, please? Right now, I am not able to check anything, unfortunately. Thanks
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Hello, You can create two subcategories: one for portfolios you want to display and one for portfolios you do not want to display. Thanks to that, you will be able to select the desired portfolios by choosing this subcategory, and if you would like …
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Your products did not have the reviews option checked. https://forum.muffingroup.com/betheme/uploads/562/TOJLIWJZMBPW.png You need to turn it on for all products in their Advanced options. Thanks
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Hello, You can use the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact Thanks
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Hello, If the links are still pointing to the old domain after the transfer of your website, please use this plugin. http://muffingroup.com/plugins/mfn-migrate-cb.zip It will help you change all of the URLs in the Muffin Builder and Theme Options at…
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Hello, If the links are still pointing to the old domain after the transfer of your website, please use this plugin. http://muffingroup.com/plugins/mfn-migrate-cb.zip It will help you change all of the URLs in the Muffin Builder and Theme Options at…
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Hello, To achieve that, you will have to write a custom CSS code, and place it in the Custom CSS section for these pages. https://forum.muffingroup.com/betheme/uploads/106/5IAVYXJHJTE7.png Do you need help with writing such code? Thanks
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Unfortunately, there is no setting to achieve that. If you would like to see such a feature in the future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#l…
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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I have tested the gravity forms in my environment, and I could not recreate this issue. It only appears on your website, but what I noticed is that it only appears on Safari. Can you contact the Gravity Forms and ask them about this issue as well, p…
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So is it working as it should at the moment? Is there anything else I could help you with? Thanks
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Please, put the following code in the Betheme -> theme options -> custom CSS & JS -> CSS, and check if the display suits you. .Latest_news.featured ul{ width: 100%!important; } Thanks
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Hello, Unfortunately, we do not provide packages with older Betheme versions. The only place where you can download the Betheme package is the ThemeForest, but there always is the most current version. Cheers
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks