Phil
Phil
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- Phil
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Hello, 1) Unfortunately, there is no option to change the animation load time. If you would like to see such a feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestio…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Hello, Your slider might be misconfigured for mobile devices. In this case, you should check the Slider Revolution official manual. https://www.sliderrevolution.com/manual/desktop-laptop-tablet-and-phone-size-variants/ Thanks
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1) I do not want to misunderstand you. Can you send me a screenshot showing this white bar you are referring to, please? 2) I also checked your website on mobile, and it is working, just not adjusted for mobile display. https://forum.muffingroup.com…
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1) On your screenshot, I can see that your server does not have ZipArchive enabled. https://forum.muffingroup.com/betheme/uploads/845/QKAN98UJ44DJ.png You will have to contact your hosting provider again and ask them to enable it. 2) Also, the theme…
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Hello, Do you have any caching plugins or tools on a server enabled? If yes, please, turn them off, and check if the new logo appears. Thanks
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https://forum.muffingroup.com/betheme/discussion/comment/202833#Comment_202833 Thanks. We appreciate it. You can try to upload this file to some hosting. However, did you send us the FTP access? Because we didn't get any message from you yet. Please…
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Please, put the following code in the Custom CSS section for that page. .column_attr a i{ font-size: 40px!important; } https://forum.muffingroup.com/betheme/uploads/086/C0FL8VAVHW9G.png Thanks
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Hello, The section that contains these items has the Equal height | wraps option enabled, and the previous wrap is taller and causes it. Check the following screenshots for a better understanding. https://forum.muffingroup.com/betheme/uploads/141/W9…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please, disable all of the plugins, refresh your cache, and check if this issue persists. If this will not help, please send us WordPress dashboard access privately through the contact form, which is on the right side at http://themeforest.net/user/…
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Unfortunately, we do not have any code snippet for controlling the number of images that we could provide you. People rather do not ask about this. However, this amount is necessary so all functionalities like blog layouts, galleries, featured image…
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Please, do the following steps: 1) Create a backup of your website with the Duplicator plugin for safety. 2) Update the parent theme to the newest version, and check if this issue persists. 3) If the previous step did not help, switch to parent and …
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I did not notice a bug you described. Are there any steps to reproduce to achieve it? I also noticed that you have a large number of unsupported plugins, which may cause it. Please, disable all of them, and check if this issue persists. Thanks
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I have switched the theme to Twenty Seventeen, and the error still appears, so it does not seem to be a Betheme related issue. However, when I switched permalinks in Settings -> Permalinks from Post Name (which was set) to Plain, this error does …
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Hello, You probably misconfigured something in your child theme or your CSS. But as you might already know, we do not provide help with child theme customization and configuration, so, unfortunately, I cannot help you. ? Cheers
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We do not provide help with such customization, but you can check the following link: https://www.rewrkz.com/ There you will find professionals who can help you. Thanks
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The index.php file is responsible for that. Thanks
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Hello, It is a server issue. You should contact your hosting provider, and they will surely help you to resolve it. Best regards
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, You can resolve this in two ways. 1) You can use the fixed header style, so it will be always the same size. https://forum.muffingroup.com/betheme/uploads/330/CI7IMR75SUKP.png 2) You can use the Header Builder plugin. Check the following link…
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You have an old version of PHP, and it is probably the source of this issue. Can you update it, please? We highly recommend having the newest version, but any version above 7 will be fine. Thanks
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Unfortunately, at this moment, this tag cannot be changed, but we are working on an advanced WooCommerce builder where you will be able to choose any tag you want. Best regards
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I am sorry that you felt treated unprofessionally, but this is an absolutely new issue, and I needed to check the previous steps. Please send us FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/mu…
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I am glad that you sorted it. If I could help you with anything, please, let me know. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Then, unfortunately, there is no option to do that. If you would like to see such a feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#lates…
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Please, try the following code: #overlay-menu ul li a{ line-height: 30px!important; } If it will not work, you will have to contact us when the page is online. Thanks
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Sorry, I misunderstood you. To achieve that, you will have to write a custom CSS code, and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with writing it? If yes, please, attach a link to your website. …