Phil
Phil
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- Phil
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1)Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason that the portfolio is still visible on the backend…
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That is great that all your issues are gone! ? If I could help you with anything else, please, let me know. Thanks
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Please, turn off all of the plugins, refresh your cache, and check if the issue persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Hello, Sorry, but we provide this forum in English only. Rewrite your question in English, please. Thanks
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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You can put the empty sections at the top of your pages that will push the content down, so the header will not overlap the important parts. https://forum.muffingroup.com/betheme/uploads/807/L69H3VA6ZU9E.png Thanks
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Hello @arbinformatica, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is…
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1) Our theme is a really huge one, and sometimes we need to go on some compromises or do workarounds so that everything will work together. At this moment, if you want to have sidebars on the category pages, you must set the main blog page. If you w…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> header & subheader -> extras and change the action button. See here: http://prntscr.com/fb1egt We sometimes also add the 'BUY NOW' button as th…
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I am afraid that what you want to achieve will not be possible through options. Please, put the following CSS code in the Custom CSS section, which you can find at the bottom of Page options. #Filters .categories .private-mortgages-learning-resource…
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Hi, There are many types of featured images in the theme. Here are instructions for changing them: 1. To change the size of the images used in portfolio/blog, please navigate to theme options -> blog, portfolio & shop -> featured image. 2.…
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Hello, Please install the Disable Real MIME Check plugin, and try to upload your favicon then. https://wordpress.org/plugins/disable-real-mime-check/ Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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It is happening because of the height difference between the regular header and the sticky header. If there were no space like it is now, the page would jump as soon as you scroll down. Please, open the Header Builder, open the header options, and t…
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Sadly, WooCommerce can have only one sidebar as well. If you would like to see a feature with two sidebars for shop pages, please, share your idea on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-futu…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Moreover, please, turn off all of the p…
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Hello, Is there any error message when you try to install the Betheme again? If yes, please, send a screenshot showing it. Can you also tell me what did you do when it disappeared? For example, did you install some plugins recently, migrate your web…
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Hello, About the bugs, you can share them with me here. If you have an idea for a feature for our theme or plugins, please, share them on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#l…
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Please, use the following code: .wpcf7 table td{ border: none!important; } Thanks
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Hello, You put the whole URL to your video, and only the last part of it is necessary. Check the following screenshots for a better understanding. https://forum.muffingroup.com/betheme/uploads/087/58M86YGLL41X.png Please, put there only an ID of you…
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But did you contact your hosting provider and ask them about it? If not, please, do that, and you can tell me what did they say. As I said, I have activated another theme, and the issue persists, so it means that the issue does not lay on the Bethem…
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Please, use the following CSS code: #wp-bp_member_blog_post_content-editor-container button, #wp-bp_member_blog_post_content-editor-container button i{ color: #fff!important; } Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, 1) Unfortunately, there is no option to show more than one sidebar for a portfolio category. 2) Please try to use the following code: .menu-line-below-80-1 #Top_bar.is-sticky .menu > li > a::after { height: 1px; left: 10%; top:…