Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,829
Last Active
Roles
Moderator

Comments

  • Thanks for sending the error details. It helped us with investigating the source of this issue. Tomorrow we will release the update for BeCustom, and after it, it should work again. Thanks
    in Problem while activating the BeCustom plugin Comment by Phil July 2021
  • Hello @ArianaPT, I have tested your website on desktop and mobile, and everything seems to work fine. https://forum.muffingroup.com/betheme/uploads/330/3ZMA1K29Z6S3.png https://forum.muffingroup.com/betheme/uploads/344/24E08YUB576H.png Can you tell …
    in Text is cut off on iPhone Comment by Phil July 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Fix spacing on mobile Comment by Phil July 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Blog and Single post sidebar Comment by Phil July 2021
  • Hello @kainer, Thanks for your suggestion, we really appreciate it. Can you also share your idea with us under the following topic, please? https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks to tha…
    in Our team Tag title is H4 ! Comment by Phil July 2021
  • Hello, 1) Please go to Betheme -> Theme options -> Global -> Logo, check the option Remove max-height & padding for Sticky Logo, and see if the display suits you. https://forum.muffingroup.com/betheme/uploads/625/GDC522AWBNEV.png 2) If …
    in Make sticky menu logo the same size as main logo Comment by Phil July 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in Site not visible on iOS devices Comment by Phil July 2021
  • To show the preview of the Muffin Builder, you should use the builder's preview option. https://forum.muffingroup.com/betheme/uploads/042/QTX3AVIF4ZNJ.png https://forum.muffingroup.com/betheme/uploads/299/8WTGS7OWHS1Y.png The WP preview is for the W…
    in Just updated Betheme and Can´t see content created with Muffin Builder Comment by Phil July 2021
  • Hello, We will take a closer look at these lines. For now, please, turn off the debug in wp-config. Thanks
    in Error on articles Comment by Phil July 2021
  • Then you can try to set the padding for the wrap that contains this slider. https://forum.muffingroup.com/betheme/uploads/393/WM36PP7NC5BL.png Thanks
    in Slides center mode Comment by Phil July 2021
  • Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, change the background-size to contain, and check if the display corrects. https://forum.muffingroup.com/betheme/uploads/196/QO6A1HBMZKN2.png Thanks
    in Top bar background it's not corect size for any device Comment by Phil July 2021
  • You can set the sidebars for categories in Appearance -> Widgets. https://forum.muffingroup.com/betheme/uploads/217/27B1M9BUGWB8.png But I am not sure what archives you are talking about. Can you send me a link to the page with it, please? Thanks
    in Blog and Single post sidebar Comment by Phil July 2021
  • Thanks for clarifying it for me. You can put the video instead of the featured image. Edit the post, scroll down to Post Options, and in the Media, section choose your uploaded video. You will also need to change the Post Format to Video in Status &…
    in Featured Image ... Thumbnail Video Comment by Phil July 2021
  • Hello, Did you turn off all of the plugins when you were updating Betheme? If not, please, do that, and check if the issue persists. You can also try to update your theme via FTP. https://support.muffingroup.com/video-tutorials/how-to-install-bethem…
    in Error while updating Theme Comment by Phil July 2021
  • If you did not modify anything in your database, then removing and uploading the theme again will not make you lose anything. Also, if you are still not sure how to use the Duplicator plugin, you can check the following video tutorial: https://www.y…
    in Theme Update Error Comment by Phil July 2021
  • Hello, The columns from the section above the one from the screenshot have vertical padding. Please, open the section options with incorrect spacing, and uncheck the option Columns | Remove vertical padding. https://forum.muffingroup.com/betheme/upl…
    in Fix spacing on mobile Comment by Phil July 2021
  • Hello, Sorry, but the only option to import the demo is through Betheme -> Pre-built websites, and we do not provide any files directly. But please share with us your PHPINFO file. It's really necessary right now so we can solve your issue with h…
    in I had issue installing demo on my website Comment by Phil July 2021
  • Yes, because of the license key terms & conditions. All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard. You can use one license per end product to use any pre-built website you …
    in Can't update Betheme Comment by Phil July 2021
  • To change the background color, please, use the following code: .icon_bar{    background-color: #00ff00!important; } Thanks
    in Change Color of Icon Bar Comment by Phil July 2021
  • Hello, 1a) To remove the border, go to Betheme -> Theme options -> Global -> General, and from Border, dropdown menu select hide. 1b) In the same location as above, from the Style dropdown menu, select Zoom | without icons. https://forum.mu…
    in [single post] How to make feature image (on "related posts") not expandable + button align Comment by Phil July 2021
  • Thanks for your kind words, and we are glad that your client is happy. ☺️ We hope that you will have only positive experiences with using Betheme. Best regards
    in Padding is not working Comment by Phil July 2021
  • No problem. The most important thing is that everything is working after all. ? I hope you will encounter no more problems or issues, and you will have a great time using Betheme. Best regards
    in Page or post won't save/update with some pre-built sections Comment by Phil July 2021
  • Hello, Now you can find the Builder -> SEO option in the Import/Export on the right side of the builder. https://forum.muffingroup.com/betheme/uploads/073/AUT7LRPSCAV7.png https://forum.muffingroup.com/betheme/uploads/807/X1QQP8SAJHP2.png Thanks
    in Builder>>SEO option has gone Comment by Phil July 2021
  • To have the line under the last category, please, use the following code: .widget_archive ul li:last-child:after,.widget_nav_menu ul li:last-child:after{    display:block!important; } Thanks
    in How i can crete a line under category name from sidebar ?! Comment by Phil July 2021
  • Hello, Images on other pages come from the subheader. If you want to change them, edit those pages, scroll down to Page Options, and select your own Subheader image. https://forum.muffingroup.com/betheme/uploads/809/66S6CU2HEVNQ.png Thanks
    in Handyman 3 Demo - Change Main Top Photo Comment by Phil July 2021
  • It seems that only the first column is not centered. https://forum.muffingroup.com/betheme/uploads/656/KQF4RO4RTKYH.png Also, the vertical-align looks good. Do you still need help with it? For the first column, please, use the following CSS code: #…
    in Item > Slider Comment by Phil July 2021
  • This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-too…
    in Mini cart in header not updating Comment by Phil July 2021
  • Sorry, my bad. It seems that there is a bug in Live Builder that allows you to decrease the accordions to 1/6. As a workaround, you can try to put the accordions in two wraps and decrease their sizes. https://forum.muffingroup.com/betheme/uploads/51…
    in Text is cut off on iPhone Comment by Phil July 2021
  • Hello, Please, try to put the placeholder before the slider item. https://forum.muffingroup.com/betheme/uploads/912/A34CPAXNVPK6.png Thanks
    in Slides center mode Comment by Phil July 2021
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Popup don't open with the new update Comment by Phil July 2021
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.