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Phil

Phil

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Phil
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  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Testimonial Slider Comment by Phil July 2021
  • If you need someone to help you, please, visit the following link: https://wpkraken.io/?ref=muffingroup You can also try some third-party plugins, but we cannot recommend any plugins other than those we support. You can find the list on this page, i…
    in Is it possible to build timeline like this?? Comment by Phil July 2021
  • Hello, Can you tell me how did you fix it, please? Please, check if this issue appears when you disable all of the plugins except Header Builder and WPML. Thanks
    in Header Builder and WPML - Logo change Comment by Phil July 2021
  • Hello, The Subheader images have the original size. So when you use the image 1920x627px, the same size will be used. The background size set to cover the image is scaled to fit the entire container, but the image will be cropped if that has a diffe…
    in Header images Comment by Phil July 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Can't select a client category in my slider Comment by Phil July 2021
  • Hello, If this issue appears again, please, let me know. Thanks
    in Live builder not working Comment by Phil July 2021
  • Hello, We are aware of the logo width error, and we are working to fix it, but I cannot tell you when exactly the update for it will be available. About the Header and Subheader, we will take a closer look at them. Thanks
    in Errors when site is checked from validator.w3.org Comment by Phil July 2021
  • Hello, Yes, you can put the 'Send Message' button in the center of the form by editing it in Contact -> Contact Forms and moving the button line to the desired position. https://forum.muffingroup.com/betheme/uploads/655/ZJG1ZQ80WA7F.png https://f…
    in Contact form Comment by Phil July 2021
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Can't update Betheme Comment by Phil July 2021
  • Hello, You can hide the featured images in the Header. To do it, please, edit your post, scroll down to Post Options, and select Featured Image: Hide. https://forum.muffingroup.com/betheme/uploads/887/TS0XVMV6ZR0Y.png Thanks
    in Comments on blog Comment by Phil July 2021
  • Hello, To hide the featured images in the Header, edit your post, scroll down to Post Options, and select Featured Image: Hide. https://forum.muffingroup.com/betheme/uploads/887/TS0XVMV6ZR0Y.png Thanks
    in Hide featured image on post Comment by Phil July 2021
  • Hello, Can you explain in more detail what is happening, please? To which features do you not have access? You can attach screenshots showing them. Did you register your Betheme license key? Thanks
    in Not Getting All Features Comment by Phil July 2021
  • Hello, The only timeline available in Muffin Builder is the one from the following link: https://themes.muffingroup.com/be/theme/shortcodes/content-elements/#timeline If you do not want to use it, you will have to use the column item and recreate it…
    in Is it possible to build timeline like this?? Comment by Phil July 2021
  • Hello, Can you describe to me in more detail what you want to achieve, please? Also, it would be great if you attach an example website showing it. Thanks
    in popup cart Comment by Phil July 2021
  • Hello, The link you have sent me is not working. https://forum.muffingroup.com/betheme/uploads/437/OUM549S8F3E4.png But unfortunately, the templates do not update the content on pages where it was used. So you would have to import these templates ma…
    in Use template items Comment by Phil July 2021
  • It’s because of the CORS library, which hasn’t been installed on your server. More details about the CORS you can read on http://enable-cors.org/server.html, but we recommend contacting your server administrator in this case because he will be able …
    in Icon missing on iPhone Comment by Phil July 2021
  • Hello, Are you talking about [rev_slider finance4]? If yes, please edit this page, scroll down to the Page Options to the Media section, and choose Select from the Slider Revolution dropdown menu. After that, update the page, and this text should di…
    in How do i remove this from the header Comment by Phil July 2021
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Not saving Comment by Phil July 2021
  • Hello, Sorry, but I could not check your website because it has some kind of "Under construction" enabled. https://forum.muffingroup.com/betheme/uploads/992/5LPFT0EUVNKS.png Can you disable it or give me login credentials so that I could c…
    in Change side menu background Comment by Phil July 2021
  • Hello, To achieve that, you would have to use the Mega Menu. Please, see the following video tutorial about creating it. https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Thanks
    in Secondary item Menu is breaking Comment by Phil July 2021
  • Are there any steps to reproduce to have this issue? Please, check if this error appears when you disable all of the plugins. Best regards
    in Elementor keeps Revolution Slider from playing on Home page Comment by Phil July 2021
  • This error will be fixed in the future update. For now, please, turn off the debug in wp-config. Thanks
    in error in PHP code of the theme builder Comment by Phil July 2021
  • Sorry, but the account you gave me credentials to does not have an admin, and I could not check anything. Can you change the privileges for this account, please? Thanks
    in Page or post won't save/update with some pre-built sections Comment by Phil July 2021
  • Hello, These links from Custom Post Types are only for generating and should not be used for displaying anything. However, access to these pages should be disabled. Thanks for pointing it. We will fix that. Thanks
    in How can I edit a page that have been created from a category in Clients/Slides? Comment by Phil July 2021
  • This temporary jumping is normal behavior because the header needs to calculate everything and put it in the correct place. If you want, you can install a pre-loader that will display the content after it fully loads. But I cannot recommend any plug…
    in Header jumping around Comment by Phil July 2021
  • https://forum.muffingroup.com/betheme/discussion/comment/201852#Comment_201852 I noticed that you created a separate discussion for your issue. I will answer you there. Thanks
    in Bottom of page won't save Comment by Phil July 2021
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in error in PHP code of the theme builder Comment by Phil July 2021
  • https://forum.muffingroup.com/betheme/discussion/comment/201857#Comment_201857 I would not suggest you do things that are not related to the issue. Did you try to turn off all of the plugins? If yes, and it did not help, please send us WordPress das…
    in Page or post won't save/update with some pre-built sections Comment by Phil July 2021
  • I have tried to reproduce this issue on different browsers, resolutions, and devices but without success. However, everything is working fine in my environment. Only a couple of times, the action button goes under the navigation menu, but only for a…
    in Header jumping around Comment by Phil July 2021
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Muffin builder not adding more wraps Comment by Phil July 2021
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