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Phil

Phil

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Phil
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  • Hello, I was not able to help you because you wrote your question beyond my working time. Also please, do not create duplicate discussions because it will not fasten anything. To modify the preloader, you need to edit the slider from the Slider Revo…
    in preloader Comment by Phil July 2021
  • It can be changed by theme files modification, but we recommend changing it in theme options because we do not provide help with file customization, and it is just a simpler way. Best regards
    in Can't find the default "Buy Now" button from the menu Comment by Phil July 2021
  • Hello, There is no option to add a second Action Button. You would have to create a menu item that will mimic the button or use the Header Builder plugin. https://support.muffingroup.com/video-tutorials/how-to-build-a-custom-header/ https://support.…
    in How to add second action button Comment by Phil July 2021
  • The option to turn off the Subheader for a whole website is placed in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/004/7AAFWZTVLTMO.png The product pages inherit the most set…
    in Store Cut off when disabling subheader Comment by Phil July 2021
  • The refund will be done through email. So please wait for our mail response because the rest of this process will be done that way. Thanks
    in Purchased mistakenly Comment by Phil July 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Error during installation Comment by Phil July 2021
  • Hello, It is rather a Contact Form 7 related question than Betheme. Please, check the official Contact Form 7 documentation and support. https://contactform7.com/support/ https://contactform7.com/faq/can-i-implement-autoresponder/ Thanks
    in direct reply to the contact form Comment by Phil July 2021
  • Hello, Did you solve your issue? Because space is visibly reduced compared to your screenshot. https://forum.muffingroup.com/betheme/uploads/944/3NT487GF4JOY.png The equal height of wraps is used to position elements on top, middle, or bottom in wra…
    in Change height distance Comment by Phil July 2021
  • Fulfilling most of these restrictions is possible with our theme, but you will have to use some specialistic plugins (for example, transcription). Also, it firmly lies on your side, how you will create a layout on your website. I have tested the pho…
    in Is Betheme an ADA compliance theme? Comment by Phil July 2021
  • 1) Open the options of the list item, and add there a class listCenter. After that, put the following CSS code in a Custom section. .listCenter .list_item, .listCenter .list_left{    text-align: center!important; } https://forum.muffingroup.com/beth…
    in 2 alignment/padding issues Comment by Phil June 2021
  • Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
    in Betheme options for woocommerce doesn't work Comment by Phil June 2021
  • Hello, You can change the color of Action Bar in Betheme -> Theme options -> Colors -> Action Bar. https://forum.muffingroup.com/betheme/uploads/969/PZE82JFXEIOU.png But if you want to have a sticky Action Bar, you will have to use the Head…
    in Action bar color Comment by Phil June 2021
  • Hello, Instead of turning off the Subheader on your whole website, you can turn it off for particular pages. This setting is located in the Page Options. https://forum.muffingroup.com/betheme/uploads/037/N2FCCYVWJN3R.png If you do not like this solu…
    in Store Cut off when disabling subheader Comment by Phil June 2021
  • Hello, Please, check the following video tutorial, where you will find how to create such contact forms. https://support.muffingroup.com/video-tutorials/how-to-build-forms-with-contact-form-7-betheme/ Thanks
    in how do I create custom contact forms like I see in the pre built themes? Comment by Phil June 2021
  • Hello, It seems that there is a divider placed there. To get rid of this space, you will have to delete this item. https://forum.muffingroup.com/betheme/uploads/622/6DEMA85TF6YL.png But if you want to keep it on the desktop view, you will have to us…
    in Distance in the representation on my iPhone Comment by Phil June 2021
  • 1) To center these elements, you will have to write a custom CSS and place it in the Custom CSS section, located at the end of the Page Options. https://forum.muffingroup.com/betheme/uploads/366/F997R8VZNR43.png Do you need help with writing it? 2) …
    in 2 alignment/padding issues Comment by Phil June 2021
  • Sorry, I misunderstood you, and I thought that you were talking about some kind of plugin. Can you explain to me in more detail what you would like to achieve, please? Thanks
    in Is Betheme an ADA compliance theme? Comment by Phil June 2021
  • When you choose, for example, the classic header style, then it should look like this: https://forum.muffingroup.com/betheme/uploads/210/9SA5BPKOAS1L.png As you can see, the navigation menu is above the slider. Please, go to Betheme -> Theme opti…
    in How can I make header white with slider on page Comment by Phil June 2021
  • Unfortunately, there is no setting or option to achieve that. You would have to modify WooCommerce and probably Betheme files too, but we do not provide help with such customization. You can also search for some third-party plugins, but I cannot rec…
    in 'Show all' doesn't work Comment by Phil June 2021
  • Hello, Please, put the following code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Footer .widget_nav_menu .menu-item::after{  display: none!important; } It will remove these lines. Thanks
    in CSS for Footer Widgets Comment by Phil June 2021
  • Hello, This space is caused because of the Subheader padding. https://forum.muffingroup.com/betheme/uploads/752/QUTMSZ44PZC0.png You can reduce it for mobile view in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingrou…
    in reducing top white space on portfolio listing page Comment by Phil June 2021
  • Hi, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
    in Purchased mistakenly Comment by Phil June 2021
  • Hello, Can you explain to me greater what do you mean by "reset my license", please? If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that …
    in Registration limit exceeded Comment by Phil June 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in 2 alignment/padding issues Comment by Phil June 2021
  • Hello, Unfortunately, it is not possible to have two columns on mobile view for now. We are working to introduce this feature, but I cannot tell you when it will be added. Thanks
    in 2 column mobile view Comment by Phil June 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Search form not working Comment by Phil June 2021
  • It seems that your server settings are fine. What version of Betheme and WP are you using? Please also turn off all of the plugins, refresh your cache, and check if this problem persists with them disabled. Thanks
    in When I use 1/6 column, the theme breaks Comment by Phil June 2021
  • Thanks for pointing it, I will pass this information to the dev team, and we will take a closer look at it. You also must be aware that Betheme has only a basic SEO option, and if you would like to extend it, you will have to use some plugins like Y…
    in Blog pagination Comment by Phil June 2021
  • Hello, Edit this slider go to Module General Options -> Layout -> Advanced settings, turn on the Respect Ratio option, and check if the display corrects. https://forum.muffingroup.com/betheme/uploads/816/Z12WMPOEJQN4.png Please, also try to ad…
    in Not resizing to Laptops Comment by Phil June 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Betheme options for woocommerce doesn't work Comment by Phil June 2021
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