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Phil

Phil

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Phil
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  • In the Spanish version, the links are leading to the English portfolio page. The URL's in the Spanish portfolio should look like this: https://pablocoatts.cl/cf/portfolio-item/reserva_esp/?lang=es/#carmener When you change them, everything should wo…
    in Misconfigured portfolio shortcode Comment by Phil June 2021
  • What about when you put this slider on another page? Can you test it the same thing happens then, please? Thanks
    in Slides builds up too late on the iPhone Comment by Phil June 2021
  • Hello, You can increase the space by, for example, by putting the placeholders between these items. https://forum.muffingroup.com/betheme/uploads/361/HX0CL8P7DHIH.png Also, if you are using Column items, you can use the inline CSS for that. https://…
    in How do I increase horizontal spacing between these columns/boxes? Comment by Phil June 2021
  • Hi, To change the size of the woocommerce images, please go to the WordPress customizer tool and change it in the front-end. More information in the link below: https://iconicwp.com/blog/manage-woocommerce-product-image-sizes-3-3 Notice! Remember to…
    in Product images blurry before Zooming in, Modern layout Comment by Phil June 2021
  • https://forum.muffingroup.com/betheme/discussion/comment/201344#Comment_201344 Sorry, I was not able to answer you because you wrote beyond my working time. Some of your third-party plugins cause these problems. I have disabled all the unsupported p…
    in Product layout page Comment by Phil June 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Equal Height of Wraps Comment by Phil June 2021
  • Hello, Are you using the Muffin Builder's preview option? Because when you are using this builder, the WP preview option will not work, and you will have to use the builder's one. https://forum.muffingroup.com/betheme/uploads/449/QUB6MMAW4M02.png Mo…
    in The edits are not showing on the page Comment by Phil June 2021
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Changes aren't saving Comment by Phil June 2021
  • Hello, Sorry, but I quite do not understand. Please explain to me greater what you are referring to. Also, it would be great if you attach a screenshot showing what you want to change. Thanks
    in Border Radius on boxed menu Comment by Phil June 2021
  • Hello @nguyenilight, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is n…
    in Insert code into <head> </head> Comment by Phil June 2021
  • Hello, Please, open the options of the list item, and select the Transparent style. https://forum.muffingroup.com/betheme/uploads/841/3QHXWH9PXUT4.png Thanks
    in How do I swap the icon color with the background color Comment by Phil June 2021
  • That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.muffingroup.co…
    in font in italian not in english? Comment by Phil June 2021
  • What exactly in the design do you want to change? Remember that you can use different builders on your portfolio projects. I recommend using the Muffin Builder. However, if you want to know how to use it, please check the following video tutorial. h…
    in videos from youtube can not be seen Comment by Phil June 2021
  • Hello, Do you have any caching plugins on your website or tools on the server? If yes, please turn them off, and refresh your cache because they may hold the code from this plugin. If this will not help, please send us WordPress dashboard access pri…
    in header / subheader grey space / web responsive Comment by Phil June 2021
  • If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.…
    in Broken Theme Comment by Phil June 2021
  • Did you try to make a wrap smaller than 1/3? For example, 1/4? Please also set the image size to Large. https://forum.muffingroup.com/betheme/uploads/660/BSDUX30MAQDS.png Thanks
    in different mobile view ? Comment by Phil June 2021
  • As you can see on the following screenshot, the English version of the website tries to get the font from the Italian one. https://forum.muffingroup.com/betheme/uploads/653/ZGQF4HSZ3SH5.png In that case, you should contact WPML support and ask them …
    in font in italian not in english? Comment by Phil June 2021
  • Hello, You can achieve that by writing a custom CSS code and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with writing such a code? Best regards
    in Center the stars on my product instert Comment by Phil June 2021
  • Sorry, but I could not log in to your website because there was some pre-authorization, and the login credentials you have sent are not working here. https://forum.muffingroup.com/betheme/uploads/923/Y55QDGX8WMLP.png Can you send me the username and…
    in Product layout page Comment by Phil June 2021
  • Please, check the following video tutorial and follow the steps on setting the portfolio page properly. https://support.muffingroup.com/video-tutorials/how-to-set-up-the-blog-and-portfolio-pages/ Thanks
    in Portfolio permalinks Comment by Phil June 2021
  • Hello, Please, disable all of the plugins except the WPML, refresh your cache, and check if the issue persists. The could be some plugin conflict causing this problem. Best regards
    in font in italian not in english? Comment by Phil June 2021
  • Hello, Please, create a special section that will be visible only on mobile view, and decrease the wrap size so only one slide will be visible. https://support.muffingroup.com/video-tutorials/section-responsive-visibility/ https://forum.muffingroup.…
    in different mobile view ? Comment by Phil June 2021
  • There must be something wrong in your server settings because the permalinks are working only when you put /index.php/ at the beginning. https://forum.muffingroup.com/betheme/uploads/979/UDTNPYYVRGPV.png Moreover, I switched to another theme (Twenty…
    in How to modify the permalink? Comment by Phil June 2021
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Slider content stopped appearing Comment by Phil June 2021
  • Hello, There is no setting to put the shortcodes in the regular menu. To achieve that, you would have to use the Header Builder plugin. https://support.muffingroup.com/video-tutorials/how-to-build-a-custom-header/ https://support.muffingroup.com/doc…
    in Shortcodes in Menu Comment by Phil June 2021
  • Hello, 1) Did you check if these issues persist with all plugins disabled, as Pablo asked you? 2) Did you empty the cache after the update? 3) Which preview option are you using? Because if you want to see the content from the MB, you need to use th…
    in Images are larger than bounding box//Preview doesn't load//Placeholders aren't working Comment by Phil June 2021
  • Hello, Do you have any caching plugins or tools on your server? Because they might hold the setting from before the change. If you have anything for caching on your website, please, turn them off, resave theme options, and check if the issue persist…
    in Empy space below header on mobile device Comment by Phil June 2021
  • Hello, I am glad that you solved it. Is there anything else I could help you with? Best regards
    in updated on page not completed Comment by Phil June 2021
  • Hello, Can you tell me which preview option you are using? Because if you are using a Muffin Builder, you will have to use the builder's preview, not the WP one. https://forum.muffingroup.com/betheme/uploads/131/79GJBD7KVCGO.png Thanks
    in Preview not working Comment by Phil June 2021
  • Hello, Please share with us your PHPINFO file because I need to take a closer look at it. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ What about the plugins that P…
    in Broken Theme Comment by Phil June 2021
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