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Phil

Phil

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Phil
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  • It seems that your server settings are fine. Please, switch to some free theme like Twenty Twenty, and check if the issue persists. Thanks
  • You choose the Elementor version of this demo, and the one from the link is made with Muffin Builder. As you can see, they work slightly differently. Also, it depends on your hosting, network speed, etc. Unfortunately, I cannot recommend any preload…
    in Image Comment by Phil June 2021
  • Hello, Did you do the steps from the error message? If not, please, do that, and check if the issue persists. Please, also attach a link to your website so I could take a closer look at it. Thanks
  • Sorry, but you did not attach a link to your website, and I am not able to log in to your WP panel. Can you send an URL here, please? Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, You want to increase the font size, and align it to the left side for mobiles only, you will have to write CSS code. If you need help with writing it, please, let me know. Thanks
  • Hello, Please send your refund request privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
  • Hello, How did you check the link after updating? Because refreshing the page is not enough, and you need to reopen the post. Thanks
  • Sorry, but the login credentials you have sent are not working. Also, did you disable all of your plugins and try to update them one by one? If yes, and the error message persists, then that means the current PHP version on your server has CURL disa…
  • Hello, Please, turn off all of the plugins except the WooCommerce, and check if the issue persists. If this will not help, keep all plugins off because I need to take a closer look at your website with them disabled. Thanks
    in Woocommerce Comment by Phil June 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • It is not working properly because it is not getting along with your CSS's and I did not want to touch them. Look at the following screenshot: https://forum.muffingroup.com/betheme/uploads/109/HMG8QRLYJPBP.png I removed all your custom CSS's from yo…
  • Hello, Sorry, but this is a forum about the Betheme, not MaxCoach. You should contact their support instead. ? Best regards
  • Please, try to use the following CSS code: .content_slider.flat.description ul li .desc{    padding: 0 5%!important; } Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
  • If you do not want to share it on the forum, please send this information privately through the contact form, which is on the right side http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Thanks
  • I have added the following code, and it is working, but only when I remove all of your CSS's. @media only screen and (max-width: 767px) {    body.header-plain .top_bar_right_wrapper,   .top_bar_right{       margin-top: -80px!important;       margin-…
  • I am sorry, but as I said before, sadly, this cannot be done any other way than by modifying the files that, in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy Item support does not include servi…
  • Please, use the following code: .icon_box{    pointer-events: none!important; } Thanks
  • Hello, You have Coming Soon enabled on your website, and I was not able to take a closer look at it. https://forum.muffingroup.com/betheme/uploads/706/MKHU484UJXSA.png Can you turn it off for a while, please? Thanks
  • Hello, It is normal behavior because the content on the website needs to load. Unfortunately, there is no setting to change that, but you can use some kind of preloader so your pages will be visible when the content is fully loaded. Best regards
    in Image Comment by Phil June 2021
  • Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Hello, 1) Please go to Betheme -> Theme options -> Global -> Advanced, and check if you do not have Pre-built websites disabled. https://forum.muffingroup.com/betheme/uploads/008/S4W4LLTCF8ZA.png If this will not help, turn off all of the p…
  • Hello, Please, edit this slider, turn on and select the mobile display and adjust its height. https://forum.muffingroup.com/betheme/uploads/942/5Z4TSFACBA4C.png Thanks
  • Hello, Please, open the section option that contains this slider, and check the Full Width option. https://forum.muffingroup.com/betheme/uploads/906/FG359SXA2MKI.png Thanks
  • Hello, The product titles are closed in <h4> tags. If you want to change its size, please, go to Betheme -> Theme options -> Fonts -> Size & Style. https://forum.muffingroup.com/betheme/uploads/688/OSVCXM2JO520.png But to change t…
  • On our mission, I noticed a couple of errors. https://forum.muffingroup.com/betheme/uploads/620/8QTEQAQ6K9N7.png Please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. Did you try to use the import/export option f…
  • Hello, You can achieve that by writing a custom CSS code and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with writing it? Best regards
  • Hello, Please also check the Equal Heights | items in wrap option, and in the wrap options, set vertical-align to the middle. After that, check if the display suits you. https://forum.muffingroup.com/betheme/uploads/634/FX0RH9OWM16F.png https://foru…
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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