Phil
Phil
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hello, We support only Google maps, and unfortunately, I cannot recommend you anything except that. You can test some third-party plugins for that, but I do not assure you that they will work with our theme. Best regards
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Hello, Please, switch to some free theme like Twenty Twenty, and check if the Arabic version corrects. After that, please, tell me what the result was. Thanks
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I think that could be done with custom CSS, but I could not test it because a link to your website is not working. https://forum.muffingroup.com/betheme/uploads/930/JZKYKS11QV9Q.png Do you need help with writing such code? If yes, can you send me a …
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Hello, You are right that Instagram is missing from the list. Thank you for pointing it. We will add it to the upcoming update. For now, please, add it manually. social="instagram" https://forum.muffingroup.com/betheme/uploads/088/JDZ8JVCI…
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Hi, What you ask for requires file customization what in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. …
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Hello, Please, try to use the Sidebar Widget item placed in the builder. https://forum.muffingroup.com/betheme/uploads/498/51M6TAB3MA8F.png Thanks
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Hello, Are you able to give me some examples of it, please? I do not want to misunderstand you. Notice that you can put all of your features suggestions on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-fo…
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Some unsupported plugin or a child theme could mess it up. Please, turn your plugins off, switch to the parent theme, refresh your cache, and check if the issue persists. If this will not help, please send us WordPress dashboard access privately thr…
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Hello, If you did not make any backup of your website, then the only one who can help you is your hosting provider. Hosting usually holds a backup of the websites, and you should try to contact them. Unfortunately, Betheme does not make backups by i…
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Hello, Your main portfolio page should not contain the portfolio item because it populates with single projects by itself. Check the following video for a better understanding. https://support.muffingroup.com/video-tutorials/how-to-set-up-the-blog-a…
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Hello, Please, put the .rtl class at the beginning of the code, and check if it works for the Arabic version. .rtl .user-info{ padding: 10px !important; } Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Hello, We moved the Builder >> SEO option to Import/Export tab. So please, click on it, and there you will be able to achieve that. https://forum.muffingroup.com/betheme/uploads/981/F7HAR3GAF6DO.png https://forum.muffingroup.com/betheme/upload…
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Please, use the following code: .single-product.woocommerce div.product div.summary{ width: 100%!important; } Thanks
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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The issue with stacking items could be because of the HTML errors I showed you before, and they are still there. https://forum.muffingroup.com/betheme/uploads/648/QHHPYFY08RMF.png In the builder, open all columns and items where you used HTML tags, …
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Then please, try the following code instead: textarea, input.text, input[type="text"], input[type="button"], input[type="submit"], .input-checkbox { -webkit-appearance: none!important; -moz-appearance: none!important; a…
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Hi, All of the themes on the Envato market are under the same license, details: https://themeforest.net/licenses/standard. You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme lice…
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Hello, Please, go to Betheme -> Theme options -> Responsive -> Header, and uncheck the Side Slide options: Icons. https://forum.muffingroup.com/betheme/uploads/530/Y0J4CGSIEI2S.png Thanks
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The code I have given you is for mobile display. The media queries in that code say that it will work for a maximum screen width of 767px. So in the page options, you set the main image for desktop and tablet, and in this code, you put the URL to th…
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you, unfortunately. Also, we cannot recommend any plugins other than the ones we support. You c…
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To achieve that, you need to only remove the media queries from the previous code. It should look like this: #Header #Top_bar { display: none !important; } Thanks
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Hello, 1) You can reduce the wrap size that contains this text and put a wrap with a placeholder before it. https://forum.muffingroup.com/betheme/uploads/078/XVY99WVMLX7P.png 2) The width depends on the image you want to use for tablets and mobiles.…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
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If you want to exclude two categories, you need to separate them with a comma like on my previous screenshot. Thanks
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Hello, Please, edit the post, and choose the Intro Header template. https://forum.muffingroup.com/betheme/uploads/851/EROKKYIIVCAW.png After that choose your image in Header Image (the featured image will be shown on the main blog page, and this ima…
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Yes, you can achieve that with WPBakery, by adding the padding to a row. https://forum.muffingroup.com/betheme/uploads/594/O15663CNDT14.png It will add space above, but unfortunately, there is no other option to do that because anchor links always l…
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Hello, You can remove this margin by writing a custom CSS code, and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with writing such code? Best regards