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Phil

Phil

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Phil
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  • I am glad that you found the source of your issue. Is there anything else I could help you with? Thanks
    in EcoFood Theme doesn't work Comment by Phil June 2021
  • Hello, You can exclude the categories that you do not want to show. The option for that you can find in Betheme -> Theme options -> Blog, Portfolio & Shop -> Blog. https://forum.muffingroup.com/betheme/uploads/763/3W21S3X0O4PS.png If th…
    in delete category Comment by Phil June 2021
  • I have tested your website with Oppo AX 7, and I did not notice this behavior. With what device did you test it? Thanks
    in Transparent Menu not in place when navigating backward in chrome browser Comment by Phil June 2021
  • Please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Shop, and there you will be able to hide the description. https://forum.muffingroup.com/betheme/uploads/708/W7776P4P25WF.png Thanks
    in Product layout page Comment by Phil June 2021
  • I am glad that you found the source of the issue. Is there anything else I could help you with? Thanks
    in Fonts too small on frontend in browser but fine in page preview? Comment by Phil June 2021
  • Please, go to Betheme -> Theme options -> Responsive -> General, and there you will be able to Enable the decrease fonts option. https://forum.muffingroup.com/betheme/uploads/084/CFEUI1HR4FBC.png Also, if you are using the Responsive Visibi…
    in Image to full width Comment by Phil June 2021
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Unable to download any plugins from API Betheme Comment by Phil June 2021
  • Hello, Sorry, but unfortunately, there is no setting to achieve that. You probably could achieve that with some CSS, but you would have to contact your web developer in that case. Best regards
    in Can I add a background image for an overlay menu? Comment by Phil June 2021
  • Hello, Can you explain to me greater what is happening, please? Please, see the following video tutorial, and ensure that you import your demo correctly. https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ Thanks
    in DEmo Data Import file not available in downloadable zip Comment by Phil June 2021
  • Sorry, but we do not help with creating websites and elements on them. We only provide support when something isn't working as it should, explain the theme functionalities, and suggest solutions. It is beyond my competition, and I cannot do that for…
    in Layer Slider Comment by Phil June 2021
  • Hello, The Elementors version of the Band 4 demo is available. https://forum.muffingroup.com/betheme/uploads/099/NNZ1YST5YQN7.png If you do not see it, please, update your theme to the newest version, and it will appear. Thanks
    in Band4 Pre-built Elementor Comment by Phil June 2021
  • You can find it in the section options that contain this text. https://forum.muffingroup.com/betheme/uploads/863/YUZS0UEFST38.png https://forum.muffingroup.com/betheme/uploads/955/M13JWLJ7UZBR.png Thanks
    in Scroll Text Hidden Comment by Phil June 2021
  • Sorry, but we did not test these plugins with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you, unfortunately. Also, we cannot recommend any plugins other than the ones we support. You can…
    in Elementor Editing White Screen Comment by Phil June 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Transparent Menu not in place when navigating backward in chrome browser Comment by Phil June 2021
  • Hello, 1) Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ 2) If you are creating your content w…
    in EcoFood Theme doesn't work Comment by Phil June 2021
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Muffin Builder Content disappeared Comment by Phil June 2021
  • Hello @BinaryBrewCreative, Were the "Use built-in fields" option enabled or disabled on these websites? Did you use image with resolution at least 200px x 200px? Best regards
    in Open Graph | Image Comment by Phil June 2021
  • Sorry, but I still do not get the whole concept. You want your fourth blog subpage to be your main one? Are you able to give me some example website with it, please? Thanks
    in Blog pagination Comment by Phil June 2021
  • 1) Unfortunately, there is no option to do that with CSS. To achieve that, you would have to modify the WooCommerce files and probably the theme ones, but we do not provide help with such customization. 2) Please try the following code: .woocommerce…
    in Product layout page Comment by Phil June 2021
  • Please, go to Betheme -> Theme options -> Responsive -> General, and check if you have selected an option to disable move up for mobile devices. https://forum.muffingroup.com/betheme/uploads/724/BAQ2QT1XRSQ2.png You can also create a copy o…
    in Image to full width Comment by Phil June 2021
  • The "Be gallery" with the Elementor layout will be fixed in the next update. Best regards
    in Be Gallery navigation doesn't work in Portfolio template with Elementor Comment by Phil June 2021
  • Unfortunately, if you use the Elementor Pro functionalities custom header, footer, etc., it hides the subheader with breadcrumbs. You can try to use the Elementor breadcrumbs. https://elementor.com/help/breadcrumbs-widget-pro/ Thanks
    in Header/Subheader/Breadcrumbs disappeared after last update Comment by Phil June 2021
  • Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> header & subheader -> extras and change the action button. See here: http://prntscr.com/fb1egt We sometimes also add the 'BUY NOW' button as th…
    in Telephonenumber Comment by Phil June 2021
  • Hello, You can achieve that by writing a custom CSS code and placing it in Betheme -> Theme options -> Custom CSS & JS -> CSS. If you need help writing it, please, let me know, but I will need a link to your website. Thanks
    in problem with icons Comment by Phil June 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Title in Header Comment by Phil June 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in Pre-built sections Warning Comment by Phil June 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue persists. Moreover, if you are using a child theme, switch to parent, and recheck it. Thanks
    in Menu problem Comment by Phil June 2021
  • Hello, There is no to customize the checkout page. It is generated from the WooCommerce plugin, and if you would like to modify it, you would have to use some third-party plugin or edit the plugin files, but we do not provide help with such customiz…
    in Checkout Comment by Phil June 2021
  • Please, turn off all of the plugins, refresh your cache, and check if the issue persists. If this will not help, please, keep them off, so I will be able to take a closer look at your website with them disabled. Thanks
    in Header/Subheader/Breadcrumbs disappeared after last update Comment by Phil June 2021
  • Hello, Please, go to Betheme -> Theme options -> Colors -> Menu, and there you will be able to change the hamburger menu color. https://forum.muffingroup.com/betheme/uploads/460/JISO10RSS061.png Thanks
    in Change Menu Button of Mobile Version Comment by Phil June 2021
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