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Phil

Phil

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Phil
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  • Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ There you will find out how to create it. The tutorial shows a previous version of Muffin Builder and Betheme, but the rule of…
    in press demo, import slider Comment by Phil June 2021
  • If you are talking about these items: https://forum.muffingroup.com/betheme/uploads/338/5L0ALLKTJ8UH.png Then, for now, there is no option to hide them when you are adding a new pricing item. But we are working to hide them as well when you have a p…
    in price element additional list items after upgrade to 23 Comment by Phil June 2021
  • Please, add the following code to the previous one between the media queries brackets. So it will look like this: @media only screen and (max-width: 767px){    #Top_bar #logo{       margin-left: 0!important;    }    #Top_bar .logo{       text-ali…
    in Logo position on mobile Comment by Phil June 2021
  • Please, open the gallery item options, change the size to Full size, and check if the issue persists. https://forum.muffingroup.com/betheme/uploads/821/MRRF4B3K0WFV.png Thanks
    in Our Gallery Thumbnail Image Blurry Comment by Phil June 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Colors cannot be modified by Muffin Options Comment by Phil June 2021
  • Hello @ArjanDenHaag, It would be better if you create a new topic for that. Please, also attach a link to your website and a screenshot showing what you are referring to. Thanks
    in Change category and product name color in shop page. Comment by Phil June 2021
  • Hello, Did you solve your issue? Because I opened it, compared with our demo, it looks exactly the same, and I did not notice any blank space or incorrect display. https://forum.muffingroup.com/betheme/uploads/008/EDR7R4W7RCCN.png If the issue remai…
    in Pre-installed websites installing issue Comment by Phil June 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in price element additional list items after upgrade to 23 Comment by Phil June 2021
  • Hello, Please, turn off all of the plugins if you are using a child theme, switch to parent, refresh your cache, and check if the issue persists. If this will not help, please, keep the minifying plugins off, so I can take a closer look at your webs…
    in Fonts too small on frontend in browser but fine in page preview? Comment by Phil June 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Mobile Header Disappeared Comment by Phil June 2021
  • Please, use the following code: @media screen and (max-width:767px){  #Footer,  #Footer .custom-html-widget div{       text-align: center!important;  } } Thanks
    in center footer Comment by Phil June 2021
  • It is not that hard. ? Please, open all items where you used HTML tags, and check if all of them are placed and closed correctly. Check the following screenshot for a better understanding. https://forum.muffingroup.com/betheme/uploads/236/0XJGZN7YD0…
    in A block aligns freely Comment by Phil June 2021
  • Unfortunately, there is no option to downgrade the theme. The only option will be restoring it with a backup. Remember that you can turn on the Simple view in the Builder options, which is similar to the previous version. https://forum.muffingroup.c…
    in Changes not saving since updating the builder Comment by Phil June 2021
  • Sorry, but I quite do not understand. Can you clarify your message, please? Thanks
    in Contact form on all pages Comment by Phil June 2021
  • Hi, From version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also import them without installing the pre-built website. Here is a screenshot for bet…
    in press demo, import slider Comment by Phil June 2021
  • Sorry, that you had to wait but the mail you have sent came late. About, the space on product pages. Open the main shop page and change the option Content top padding from "hide" to "show". https://forum.muffingroup.com/betheme/u…
    in Blog Error on store. Warning: Trying to access array offset on value of type null. Comment by Phil June 2021
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Moreover, please, turn off all of the p…
    in Changes not saving since updating the builder Comment by Phil June 2021
  • Hey, Please, turn off all of the plugins, refresh your cache, and check if the issue persists. Moreover, if you are using a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thr…
    in Changes to pages in Draft state, they are not shown in preview Comment by Phil June 2021
  • I have noticed a couple of HTML errors on this page. https://forum.muffingroup.com/betheme/uploads/056/VL1TV9UKAE4X.png Please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. Please fix them first, and all should b…
    in A block aligns freely Comment by Phil June 2021
  • Hello, Unfortunately, there is no option to assign these attributes to the logo image for now. We wanted to introduce it, but it caused many issues, and we had to abandon introducing it for now. At the moment we are searching for a way to add it wit…
    in Width and height attributes Comment by Phil June 2021
  • So now it looks like you wanted? Is there anything else I could help you with? Best regards
    in Reduce the background of the image Comment by Phil June 2021
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
    in Problem in Theme Registration !! Comment by Phil June 2021
  • Please, try to use the following CSS code: @media only screen and (max-width: 767px){    #Top_bar #logo{       margin-left: 0!important;    } } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
    in Logo position on mobile Comment by Phil June 2021
  • Can you send me an example of how it should look like? Because I am not sure what you want to achieve. Thanks
    in Reduce the background of the image Comment by Phil June 2021
  • I have tested it on my environment, and there is no longer a need to change the language. Thanks. I have a couple of posts with different publish dates and search for a keyword that is used in most of them. Both in Betheme and Twenty Twenty theme se…
    in Search settings Comment by Phil June 2021
  • @ISAR3 I have checked your website, and the preview works as it should. Remember that you need to use the Muffin Builder preview option, not the WP one. https://forum.muffingroup.com/betheme/uploads/424/DC0X9L5JQBZT.png Thanks
    in Issues with the new muffin builder Comment by Phil June 2021
  • Please, check the following link, and try to restore your account following the tips from there. https://www.wpbeginner.com/beginners-guide/how-to-reset-a-wordpress-password-from-phpmyadmin/ Thanks
    in Modification problems Comment by Phil June 2021
  • One of your custom CSS's caused it. After commenting on a line responsible for that, the submenu background color works as it should. https://forum.muffingroup.com/betheme/uploads/795/7D6BO968BYT1.png https://forum.muffingroup.com/betheme/uploads/26…
    in submenu on hover color Comment by Phil June 2021
  • Did you try to turn off the plugins as I suggested? If not, please, do that, and check if the issue persists. If this will not help, please send us WordPress dashboard access privately through the contact form, which is on the right side at http://…
    in Cannot edit content in Muffin BeTheme Comment by Phil June 2021
  • Hello, You need to add one value more. Check the following screenshot for better understanding: https://forum.muffingroup.com/betheme/uploads/475/EYYW3ZHRCIT6.png These four values are responsible for top, right, bottom, left padding (in this order)…
    in Reduce the background of the image Comment by Phil June 2021
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