Phil
Phil
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- Phil
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Can you tell me what else do you have a problem with, please? Please also attach a link to your website. Thanks
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Hello, You can put the contact form to the footer with a shortcode placed in the Custom HTML widget in Appearance -> Widgets. Check the following screenshot for a better understanding. https://forum.muffingroup.com/betheme/uploads/613/U6LSLAL7F28…
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Hello, Does this issue still appears, or you solved it already? Can we help you with anything else? Thanks
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Hello, Can you send the URL to the page with these accordions, please? I could not find it either. Thanks
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Hello, First of all, you should install the newest version of Betheme. Please, check the following link, where you will find instructions on how to do that. https://support.muffingroup.com/documentation/installation-updates/ But you have an old vers…
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Hi, Sorry, but what you ask for requires file customization, which is not allowed in reference to the Item Support Policy. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web…
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Hello, Unfortunately, there is no other way to achieve that. It is limited by how the shop slider is created, and there is no workaround for that. Best regards
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Hello, 1) The pencil icons should appear when you hover over the Muffin Builder elements. But if you want them to be always visible, please, open the builder options, and turn off Hover effects. https://forum.muffingroup.com/betheme/uploads/438/OP1A…
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Hello, I am glad that you solved it. If I could help you with anything else, please, let me know. Thanks
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I have visited your website, and there is no space on the right side. Do you still need help with that? Best regards
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Sorry, but you did not attach a link to this page. Can you attach it, please? I want to take a closer look at it, and these screenshots are not telling me much, unfortunately. Thanks
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Sorry, but the FTP access you have sent is not working. Please, send it again, but ensure that they are the correct ones. Thanks
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Sorry, but the login credentials you have sent are not working. Can you send them again, but this time check if you can log to the dashboard with them. Thanks
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Sorry, but the license key cannot be registered to the IP. Unfortunately, it works only for domains. Best regards
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I noticed that you have a couple of HTML errors on that page. https://forum.muffingroup.com/betheme/uploads/082/WD7N7PHV1NP5.png Please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. Please fix them first by check…
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One last thing. Please, update Betheme to the newest version, turn off all minifying and cache tools on your website, and check if the issue persists. If this will not help, you can try the Gravity Forms plugin. Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, I am glad that you sorted it out! If is there anything else I could help you with, please, let me know. Thanks
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I have noticed that you are using an Elementor for your products, and unfortunately, this code will not work in that builder because it considers href="popup" as a link. If you want to make it work you will have to switch to WP editor. htt…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Sorry, but unfortunately, there is no setting to achieve that. Best regards
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Hello, Sorry, but I quite do not understand. Can you explain what you want to achieve, greater, please? Are you able to give me some example? Thanks
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1) Please try to add some top padding. For example, 13px or more if you need. https://forum.muffingroup.com/betheme/uploads/928/39JOLVMMHO76.png 2) So now you do not need help with it? 3) I think that is the simplest way to achieve that. You could a…
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Hello, If you want to have a sidebar on all of your single posts, please, go to Betheme -> Theme options -> Sidebars. In the single posts section, choose where the sidebar should appear and put its name there. https://forum.muffingroup.com/bet…
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Please, use the following code: .single-post #Subheader .breadcrumbs{ display: none!important; } Thanks
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Please, try the following code: #Top_bar #menu .sub-menu .menu-item .sub-menu .menu-item{ width: 250px!important; } Thanks