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Phil

Phil

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Phil
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  • Hello, Thank you for noticing this issue. I have passed the information about it to the dev team, and they will take a closer look at it. Thanks
  • Instead of using the WP preview, you should use the one from Muffin Builder. https://forum.muffingroup.com/betheme/uploads/109/HLRQBDI1VGRR.png Please, use it, and check if the problem persists. Thanks
  • Sorry, but you did not attach a link to your website. Can you send it here, please? Thanks
  • Hello, If you do not know to which account the license keys belong, you should contact Envato support because they are the ones who manage them. But back to your main question. If you purchase a new license and replace the old one, then there will b…
  • Sorry, but the link you have sent is not working. Are you sure that you attached the right one? Can you send it again, please? Thanks
  • Hello, Sorry, we do not have a ticket system, and we provide support through the forum. But if you do not want to share some information in forum discussion, you can always send us a private message thru the contact form, which is on the right side …
  • You can reduce the title size by selecting a different tag in Betheme -> Theme options -> Header & Subheader -> Subheader. https://forum.muffingroup.com/betheme/uploads/645/A6PLU62LTX2M.png But if you want to modify it without changing …
  • Please, try the following code: .woocommerce .product_wrapper .product_title{  width: 70%!important; } .woocommerce .product_wrapper .tabs, .woocommerce .product_image_wrapper{  display: none!important; } .woocommerce .product_wrapper .tabs_wrapper{…
  • You should find it under the following location: wp_options envato_purchase_code_7758048 Thanks
  • Hello, Sorry, but you have "Coming Soon" enabled on your website, and I was not able to investigate it properly. Can you turn it off for a while, please? Thanks
  • Hello, Please, try the following CSS code: @media (max-width:767px){    #Footer .widget_text{       font-size: 17px!important;    }    #Footer .widget_text h4{       font-size: 23px!important;    } } Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please, use the following code: .mhb .menu .menu-item:hover{    background-color: #750101!important; } Thanks
  • 1) To get rid of the gray space, please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .blog_wrapper .post-desc .post-footer{    display: none!important; } 2) If you want to increase the button font s…
  • Please, try the following CSS code: .section-post-related .post-related .image_wrapper img{  width: 100%!important; } Thanks
  • Hello, That is great that you solved this issue. Is there anything else I could help you with? Thanks
    in Retina logo Comment by Phil May 2021
  • Hello, 1) In the blog slider shortcode in the navigation option, you choose what you want to hide, not show. https://forum.muffingroup.com/betheme/uploads/132/USLQRMPTBEK4.png https://forum.muffingroup.com/betheme/uploads/789/FZ8UWXUIQZ28.png So if …
    in blog Comment by Phil May 2021
  • I am glad that you found the plugins that caused it. If you have any further questions, feel free to ask. Thanks
  • Hello, Do you use the Muffin Builder to create the content on the posts, Gutenberg, or another builder? Please, send me a link to a post where the content is not visible because I could not find one. Thanks
  • Hello, Can you describe to me in more detail what is happening, please? Is there any error message? If yes, can you send me a screenshot of it, please? Please, also turn off all of the plugins, and check if the issue persists. Thanks
  • 1) That is right, the submenu goes down because of the margin of the new button. As you can see on the following screenshot, the submenu starts where the menu item ends. https://forum.muffingroup.com/betheme/uploads/882/R948UYNZ7MIG.png You can move…
  • Hello, Did you empty the cache after the update? If not, please do that. Please also turn off all of the plugins, and check if the problem persists. Moreover, check if switching to some free theme as Twenty Twenty helps. Thanks
  • Hello, Please, go to your Media library, select the image you want you to use in the gallery, and at the URL, you will find an ID of this image. https://forum.muffingroup.com/betheme/uploads/901/4PKC8QTYKS7Q.png https://forum.muffingroup.com/betheme…
  • I needed your dashboard access to deregister and register your license key through the dashboard. After that, I was able to access the license key manager. https://forum.muffingroup.com/betheme/uploads/331/H4DPJGE7D7UG.png https://forum.muffingroup.…
    in License Comment by Phil May 2021
  • In update 23.0.1 we have introduced the options for the ones that prefer the previous view of the builder. Please, open the settings, turn on the Simple View, and turn off the Hover effects. https://forum.muffingroup.com/betheme/uploads/768/UHF40UQC…
  • Hello, To achieve that, please, go to Betheme -> Theme options -> Header & Subheader -> Header, and choose the Stack | Center style. https://forum.muffingroup.com/betheme/uploads/214/01GKQFAHASTY.png Thanks
  • Do you have any caching tools enabled on your server? If yes, please, disabable them, refresh your cache, and check if the issue persists. You can clear the cache even if you do not have such tools. If this will not help, please send us WordPress da…
  • So everything is fine now? Is there anything else I could help you with? Best regards
  • Hello, Sorry, but I do not understand. Can you explain to me in more detail what is happening, please? Thanks
  • There is a custom CSS code that hides the titles on a mobile display. https://forum.muffingroup.com/betheme/uploads/668/1ZACZEBGYNMD.png If you remove it, then the titles will appear. Thanks
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