Phil
Phil
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- Phil
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Hello, Does this issue appear only on one browser or others as well? This layout might be because of the cache, so please, turn off all of the plugins, especially the caching ones, and check if the issue persists. Also, if you have any caching tool …
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Hello, There is no option to switch back to the old display. But please, share all your feedback and suggestions about the newest version under the following link: https://forum.muffingroup.com/betheme/discussion/59367/suggestions-muffin-builder-3#l…
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Hello, The license key is not stored in the files but the database. Sorry, but we do not handle database modifications, and I cannot help with it. Also, I highly do not recommend modifying it because you can irreversibly break your website. Best re…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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I have tested it on both Google Chrome and Firefox, and it is working correctly. https://forum.muffingroup.com/betheme/uploads/257/FL0TN89D4CYG.png One of your browser extensions might cause it. Please, disable all of them, and check if this issue p…
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Sorry, but none of the links you have sent in the private message are not working anymore, and they throughs 404 errors. Can you send it again, please? Thanks
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Hello, Please, go to Appearance -> Customize, and check if you do not have this CSS placed there. https://forum.muffingroup.com/betheme/uploads/015/BQWXV1OS68TI.png If you will not find it there, please, turn off all of your plugins, and check if…
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UPDATE We have created a topic where you can share all your suggestions and feedback, especially for the newest version. https://forum.muffingroup.com/betheme/discussion/59367/suggestions-muffin-builder-3#latest Best regards
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This page has a bunch of content that is loaded after a while. First, it leads to the ID, and after that, it is pushed down because of this content. You can notice that by hiding sections one by one and checking if the anchor link works correctly. U…
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Please, check if this issue appears on other browsers and devices. If the issue is still there, please send us WordPress dashboard access privately through the contact form on the right side at http://themeforest.net/user/muffingroup#contact will ch…
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Did you handle hiding the basket on mobile? Because I cannot see it. If you are using column items, you can use inline CSS to change the color of this text. Check the following screenshot for a better understanding. https://forum.muffingroup.com/bet…
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Hello, Please, share with us your suggestions on the following topic, so we will not miss them. https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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No, it will be just an unselectable table. But you can have a dropdown menu with sizes next to the prize by using the attributes. Please, check the following tutorial about that: https://www.binarycarpenter.com/how-to-add-sizes-to-products-in-woocom…
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@av_admin_1984, @meinemarke24, Please, share with us your suggestions on the following topic, so we will not miss them. https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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Unfortunately, the Google Chrome browser does not have this feature, and the best option would be to install Firefox temporarily. Please, check every item where you used HTML tags if they are placed and closed correctly. Thanks
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Well, .webp is disabled by default in WordPress, and it does not support this file extension. I think that the best way, in that case, will be using jpg/png instead. Best regards
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Hello, No, this option was not introduced with the new update. Right now, I can only suggest you use the regular sidebar. Best regards
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Please, switch to some free theme like Twenty Twenty, and check if this problem persists. If, after that, the problem remains, then it means that it is not a problem with Betheme but with Contact Form, and you should contact their support to ask abo…
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Hello, You should be able to adjust it by controlling the wrap padding. https://forum.muffingroup.com/betheme/uploads/038/RKTQH1ZMJJHH.png https://forum.muffingroup.com/betheme/uploads/838/7UP707MO0RX9.png If the display on the tablet/mobile will no…
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so we cannot help you, unfortunately. Also, we cannot recommend any plugins other than the ones we support. You c…
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Hello, But you are able to get to the WP dashboard? If yes, please, turn off all of the plugins, refresh your cache, and check if the issue persists. If this will not help, please, install a fresh copy of Betheme, and recheck it. Thanks
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Hello, Please, use the following CSS code: @media (max-width:767px){ #Top_bar .top_bar_right { display: none!important; } } Thanks
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https://forum.muffingroup.com/betheme/discussion/comment/199900#Comment_199900 We really appreciate it. ? I do not know why you did not receive our mail. But the most important thing is that you can use the new version. ? https://forum.muffingroup.c…
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You will not lose anything because everything because these data are stored in the database. You might lose it only if you modified the database. Also, if you do a backup of your website with the Duplicator, you will be secured. Thanks
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue persists. If this will not help, please, try to install a fresh copy of Betheme. https://support.muffingroup.com/faq/how-to-update-betheme/ Thanks
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Please, add a custom class (you can name it however you want) to the wrap that contains this image. https://forum.muffingroup.com/betheme/uploads/168/G5WRLDMJK4EJ.png After that, put the following code in the Custom CSS section, which you can find a…
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Hi, Please, go to Betheme -> Theme options -> Global -> Advanced, and check if you do not have unchecked the Slides from Theme functions: Custom post types. https://forum.muffingroup.com/betheme/uploads/124/MY0ADTFMWM3X.png If it is checked…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Thank you for your suggestion. Please, share it with us on the following topic as well so we will not miss it. https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks