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Phil

Phil

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Phil
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  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Mobile logo is disappearing after a few seconds Comment by Phil May 2021
  • Hello, Please, open this slider, select the layer with the image, go to Layer options -> Style, and there you will be able to change it. https://forum.muffingroup.com/betheme/uploads/078/6ZLD89BLV4JJ.png But if you are talking about the mobile wi…
    in Swap slider picture Comment by Phil May 2021
  • Hello, Please, open the wrap options that contain this text, and it should be set as the Background | Image. https://forum.muffingroup.com/betheme/uploads/262/ASFYLHDHOLM7.png Thanks
    in Change wallpaper Comment by Phil May 2021
  • Even I deactivated all plugins on your website, and there is still some caching tool on your server. Please, deactivate it and check if the issue persists. If this will not help, please, keep it off, so I could check your website with this tool disa…
    in why footer is inside the page ? Comment by Phil May 2021
  • Hello, Is it happening for this one particular user, and only with Intro Header Template? When you create a new user with an Editor role, is the result the same? Please, turn off all of the plugins, switch to the parent theme, refresh your cache, an…
    in User panel problem with site authors Comment by Phil May 2021
  • Hello, Please, check the following video tutorials: https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ https://support.muffingroup.com/video-tutorials/how-to-customize-the-footer/ There you will find information on how to …
    in Customize footer? Comment by Phil May 2021
  • Please try to import this slider only and select it in the place I mentioned above. From version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically. You can also im…
    in Demo slider is not displayed Comment by Phil May 2021
  • 1) I noticed that you did not put a space between two classes in the code. I have added it, and now it is working as it should. 2) The contact form is below because you have put it in a different builder. If you are using a Muffin Builder on a page,…
    in shortcodes don't show well Comment by Phil May 2021
  • Please, use the following CSS code: #Sliding-top .widgets_wrapper{    padding: 0!important; } #Sliding-top .widget{  padding: 0!important; } Thanks
    in sliding top Comment by Phil May 2021
  • 1) The Header Builder has strict breakpoints for Desktop, Tablet, and Mobile. Also, there is no option to have a hamburger menu/side slide with this plugin. https://forum.muffingroup.com/betheme/uploads/928/DST0V8BP3KYI.png https://forum.muffingroup…
    in action bar not showing content Comment by Phil May 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in why footer is inside the page ? Comment by Phil May 2021
  • Hello, It is not really Betheme related questions because users and their roles are WordPress features. Please, check the following link, and there you will find information on how to add new users and manage their capabilities. https://wordpress.or…
    in How to assign restrictions to 3 users? Comment by Phil May 2021
  • As I said, Betheme does not block anything, and file permission is on the server-side. Please, check the following links how other people handled similar problems. https://wordpress.org/support/topic/unable-to-update-wordpress-4-9-4-to-4-9-6/ https:…
    in Theme update fails - Linux host Comment by Phil May 2021
  • So everything works fine now? Is there anything else I could help you with? Best regards
    in Post-grid not showing Comment by Phil May 2021
  • Please, change the first code with this one:    .woocommerce-shop #Content,    .single-product #Content{       background-color: #fff!important;       color: #000!important;    } https://forum.muffingroup.com/betheme/discussion/comment/199575#Commen…
    in Changing the color Comment by Phil May 2021
  • Does this error appear when you have only the parent theme activated? Are you able to test the newest version without a child theme? Thanks
    in BeTheme 21.5.9 Causes Critical Error Comment by Phil May 2021
  • Yes, there is a Whatsapp icon, and its class is "icon-whatsapp". You can check all icons classes under the following link: https://themes.muffingroup.com/be/theme/shortcodes/typography/#icons Thanks
    in Icons Social media Them Coaching Comment by Phil May 2021
  • Hello, Please, open the backend of this page, scroll to the Page Options, choose your slider from the Slider | Revolution Slider dropdown menu, select this slider, update your page, and check if this problem persists. https://forum.muffingroup.com/b…
    in Demo slider is not displayed Comment by Phil May 2021
  • Hello, Please, check the following links. There you will find all images used in that demo and their copyrights. https://thenounproject.com/search/?q=phone&i=2475032 https://thenounproject.com/term/lamp/2238746/ https://thenounproject.com/term/t…
    in template BeEletric2 - copyright photos (worker) Comment by Phil May 2021
  • Please, use the following for shop page background (and text) color: .woocommerce-shop #Content{    background-color: #fff!important;    color: #000!important; } The following one for the posts background on the blog page: .blog_wrapper .grid .post-…
    in Changing the color Comment by Phil May 2021
  • Hello, Can you explain greater what is happening, please? Your menu and shop look good, and I am not sure what you are referring to. https://forum.muffingroup.com/betheme/uploads/093/QXNWROABNSTQ.png https://forum.muffingroup.com/betheme/uploads/016…
    in Menu weird after WooCommerce Comment by Phil May 2021
  • Hello, I have visited your website, and I did not notice anything odd. https://forum.muffingroup.com/betheme/uploads/561/53LVIUHB8DYR.png Can you explain in more detail what is happening, please? How would you like it to look like? Can you send a sc…
    in WooCommerce double navigation menus Comment by Phil May 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Anchor links on one page not working correctly Comment by Phil May 2021
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in WP-Baker and Elementor not working for pre-built websites Comment by Phil May 2021
  • Hello, Please, put the following CSS codes in Betheme -> Theme options -> Custom CSS & JS -> CSS. To round corner the images: .shop_slider .slick-slide .image_frame .image_wrapper{    border-radius: 20px!important; } To change the backg…
    in woocommercce tab notification Comment by Phil May 2021
  • Hello, These options can be found in Betheme -> Theme options. If you are new to BeTheme, we suggest taking a look into: 1. Documentation: https://support.muffingroup.com/documentation/ 2. List of shortcodes and items with examples: http://themes…
    in After theme installation can no longer change site icon and logo Comment by Phil May 2021
  • Hello, That is because of how Gutenberg builds content on the website, and when you press enter, it adds <br> tag there. Please, remove all "enters" you inserted there so it will look like on the following screenshot. https://forum.m…
    in FAQ shortcodes in Gutenberg editor Comment by Phil May 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Decrease the vertical spacing between widgets in the footer. Comment by Phil May 2021
  • Hello, Please, go to Appearance -> Widgets, and in Footer | #1 you should find a widget with these icons. There you will be able to edit/delete them. https://forum.muffingroup.com/betheme/uploads/832/C4YR6LMJTFF0.png Thanks
    in Icons Social media Them Coaching Comment by Phil May 2021
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in The whole page is not visible Comment by Phil May 2021
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