Phil
Phil
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- Phil
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Unfortunately, there is no setting/option in our theme to have such a pre-load page. You will have to use some third-party plugin, but you will have to test which will work with Betheme because we do not support any that would allow it. But if you w…
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Hello, That is great you resolved your problem. ? If there is anything else I could help you with, please, let me know. Thanks
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Hello, If you would like to change your mobile breakpoint to a higher value than 1240px, you will have to modify the theme files, but we do not help with such customization. But your menu drops to the second row because of too many menu items inside…
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Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, Sorry, but unfortunately, there is no option to make sticky wraps. If you would like to see this feature in future updates, please, let us know under the following link: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-fo…
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Hello, From the logo in the Muffin Builder, I can see that you have an old version of Betheme. First of all, you should update your theme to the newest version. If after this, the issue will remain, please, turn off all of the plugins, refresh your …
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Hello, Please, open the backend of a page with the Slider, scroll down to Page Options, and the Slider dropdown menus should be set to --Select--. Moreover, if you see a slider shortcode in the shortcode filed, please remove it. https://forum.muffin…
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If even a backup did not help, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attac…
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Hello, The link you have sent me is not working. https://forum.muffingroup.com/betheme/uploads/982/3N1PFWWASN72.png Can you check if you provided the right link, please? Moreover, it would be great if attach a screenshot showing your issue. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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1) To remove the underline, please, go to Betheme -> Theme options -> Menu & Action Bar -> Menu, and from Style dropdown menu, select something else than Line below. https://forum.muffingroup.com/betheme/uploads/320/1WBH6YI8XAIL.png 2) …
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Hello, Sorry, but I quite do not understand your request. Can you explain it in more detail, please? Thanks
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Hello, These shortcodes come from the WooCommerce extensions, and if you want to use them, you need to acquire these extensions first. But be aware that we support only basic WooCommerce, and I cannot assure you that these extensions will work with…
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Hello @Xerosoft1, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not …
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Please send your request privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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The Header height value is responsible for how much space on your website it should take. https://forum.muffingroup.com/betheme/uploads/565/8PDAM7E8B48O.png Subheader padding says how much there should be padding around the Page Title and Breadcrumb…
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I have noticed that you are not using a Betheme on that website. https://forum.muffingroup.com/betheme/uploads/734/1QXCIUZFGFWG.png Sorry, but I am not able to help you in that case. Best regards
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Hello, Registering a new license on your website will not affect your website display and the option you have set, so there are no obstacles to do that. ? But if you are still afraid of losing anything from your website, you can do a backup of it us…
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Please, contact your hosting provider, and ask them to look at the logs for this issue and if you do not have any special characters blocked on your server. If they will not be able to help you, please, reinstall the WP and Betheme on your website, …
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Hello, The third post is pushed to the second row because of your custom CSS. But if you add the following code, then they will be displayed in the same row. .blog_wrapper .posts_group.grid.col-3 .post-item{ width: 30.33%!important; } Thanks
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Hello, 1) All coaching pre-built websites were created with a Muffin Builder, and if you would like to edit them, then you will have to use it because there is no option to edit content created in one builder with another. 2) To change the logo, ple…
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Hello, If you did not use your new license key anywhere yet, you need to verify your support period with this key on a forum. Please, check the following screenshot for a better understanding. https://forum.muffingroup.com/betheme/uploads/961/M2Z4FP…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if this problem persists. You can also try to update it via FTP. You will find an explanation on how to do this under the following link: https://support.muffingroup.com/docum…
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Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Top_bar .menu .menu-item span{ background-color: #621379!important; border-radius: 27px!important; margin: 1px!important; } But if you …
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hello, 1) Unfortunately, there is no option to achieve that. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-update…
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Hello, I have noticed that you have a couple of HTML errors on your website. Please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. Please fix them first, and all should be fine. Thanks!
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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I have cloned one of the portfolio projects, renamed it to Muffin Test, turned on the option to show the categories in Theme options, changed the template to Intro Header, and it is working like on my example. https://forum.muffingroup.com/betheme/u…