Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,829
- Last Active
- Roles
- Moderator
Comments
-
Hello, Sorry, but I quite do not understand, and I do not want to misunderstand you. You want to change the whole theme or just the display of your website to some pre-built website? Best regards
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. Moreover, if you are using a child theme, please, switch to parent and recheck it. Thanks
-
Did you do the steps from my previous message? https://forum.muffingroup.com/betheme/discussion/comment/198789#Comment_198789 What was the result? Did you try to change the grid width? https://forum.muffingroup.com/betheme/uploads/941/GJFC8R0OC8JM.p…
-
Hello, Sorry, but I quite do not understand, and I do not want to misunderstand you. Can you describe to me in more detail what you want to achieve, please? Thanks
-
Please, turn off all of the plugins, refresh your cache, and check if this problem persists. Moreover, if you are using a child theme, please, switch to parent, and recheck it. If the problem remains, I think the best option would be to use a backup…
-
Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, scroll to the bottom of the options, and there you will be able to select the sticky header style. https://forum.muffingroup.com/betheme/uploads/710/ZST2D3IT…
-
I deactivated your plugins one by one, and after turning off the Orçamentos CW, the Install plugins in the Betheme tab appeared. I was even able to install the Header Builder (I removed it after installation). It would be best if you got rid of this…
-
You did not have to install any plugin to clear the cache. Please, check the following link where you will find information on how to clear the cache for a single page: https://kinsta.com/knowledgebase/how-to-clear-browser-cache/#single Moreover, do…
-
I was checking it from a laptop. I also tried different resolutions, and I was not able to see any issues you described. Please, turn off all of your browser extensions, and check if the issue persists. Please, also check if it appears on other devi…
-
Do you have created an "Available" category created and portfolio items assigned to it? https://forum.muffingroup.com/betheme/uploads/444/OWNWVT9MK7Z4.png If yes, please send us WordPress dashboard access privately thru the contact form, w…
-
You have low max input time and max input vars value. https://forum.muffingroup.com/betheme/uploads/381/J12IZ0O1X7M6.png Please, contact your hosting provider to increase: max input time to at least 180s max input vars to at least 5000 After that, t…
-
Please, use the following code: @media only screen and (max-device-width:1024px) { html body .section.has-video .section_video{display:block!important} } Thanks
-
I am glad that reinstalling the WP helped. Your issue kept me awake at night, and I was wondering what is wrong. ? Best regards
-
Hello, I noticed that this website is not using a Betheme. https://forum.muffingroup.com/betheme/uploads/466/TTPCPYYL8RW6.png In that case, I am not able to help you. Best regards
-
Sorry, I thought that you were talking about the single post pages. Remove the previous code, and replace it with the following one: html .blog_wrapper .post-item{ background-color: #656B6F!important; } .blog_wrapper .post-item .image_frame{ b…
-
Not the autoplay does not work when I test it. Is your video muted? Because the autoplay function is disabled on most modern browsers these days, and you can only autoplay videos without sound. The browser blocks this, and we cannot help you with th…
-
https://forum.muffingroup.com/betheme/discussion/comment/198772#Comment_198772 Elementor is not our product. About improving their items, you should contact their team. ? https://forum.muffingroup.com/betheme/discussion/comment/198777#Comment_198777…
-
You should follow the steps from the link I provided before and log in to your FTP. Please, check the following video tutorial on how to do this. https://www.youtube.com/watch?v=adxmlHDim6c https://support.muffingroup.com/how-to/how-to-create-phpinf…
-
Hello, Unfortunately, there is no option to achieve that. You can only have a static image or gif for a whole page background. The video background can only be set for sections in section options. https://forum.muffingroup.com/betheme/uploads/484/M9…
-
Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
-
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
-
Hello, Please, you can try to use the following CSS code: @media only screen and (max-width:767px) { .portfolio-photo .portfolio-item .portfolio-details .details{ display:block!important; } .portfolio-photo .portfolio-item .more{ displ…
-
Sorry, but unfortunately, the column item does not have the functionality like Visual Editor. You will have to replace the Column with Visual Editor or use another builder, for example, Elementor. Best regards
-
Did you solve your issue? Because everything seems to be fine for me. https://forum.muffingroup.com/betheme/uploads/302/4T1CG675SCRR.png https://forum.muffingroup.com/betheme/uploads/654/NL4UJMCP4PT8.png Thanks
-
You can add the padding in the column options for mobile view. https://forum.muffingroup.com/betheme/uploads/037/MRNSBSAEJY41.png Thanks
-
Hello, To include your code between the <head> tag, please, go to Betheme -> Theme options -> SEO, and put it in the Google | Analytics field. https://forum.muffingroup.com/betheme/uploads/495/YBYWL6BIBSRT.png Thanks
-
Hi, I have opened your website and the video autoplay, and I noticed that you have no horizontal and vertical padding and full-width section. Did you solve your issue? Best regards
-
Hello, In that case, I think the best option will be to contact Envato support and ask them to which account is this license key assigned. Thanks
-
If my team likes this idea, we will surely add such a demo. But for now, we have a lot of pre-built websites in the process of making and other projects waiting to be done. So I cannot really tell you when or if it will happen. Best regards
-
Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…