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Phil

Phil

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Phil
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  • Did you check if this issue appears on other device as well? Maybe some plugin cause it, you can try to turn all of your plugins to see if it helps. Best regards
  • Hello, The only option will be adding some Padding | Top in the section options. https://forum.muffingroup.com/betheme/uploads/403/X1U81GXVZOKK.png Thanks
  • Hello, To enter your code, please, go to Betheme -> Theme options -> SEO, and there you will be able to paste it. https://forum.muffingroup.com/betheme/uploads/582/5EU8LH55280B.png Thanks
  • I forgot to ask about this error. Can you send me screenshot showing it, please? Thanks
  • Hello, Please, ensure if your multisite is set up correctly. https://wordpress.org/support/article/create-a-network/ The API tool is only for deregistration not for registration. Registration can be done only through Betheme -> Dashboard. Best r…
  • Unfortunately there is no setting to achieve that on the mobile too. The only option to do that would be using a Header Builder, but it does not support the Mega Menu. Best regards
    in Two menus Comment by Phil April 2021
  • Hello, Sorry, but I quite do not understand. Can you describe it in more detail, please? Thanks
  • I noticed that you have modified theme. Can you install Betheme, and check if the same thing happen whit clear theme, please? Thanks
  • Please, try to justify the display using Toggle device visibility option. https://forum.muffingroup.com/betheme/uploads/890/FJZU9H03JH3B.png Thanks
  • Do you have any caching plugins or caching tools on your server? If yes, please, turn them off, refresh your cache, and check if this text still appears. Thanks
  • Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. Thanks
  • Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact Notice! Please attach a link to this forum discussion. Thanks
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, 1) Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ 2) Did you do any modifications in th…
  • Hello, Please, turn off all of the plugins, if you are using a child theme switch to parent, refresh your cache, and check if this issue still persists. Thanks
  • Hello, What version of Betheme, WP and WooCommerce do you have? If they are not the newest versions, please, update them, and check if this issue still appears. Thanks
  • I am glad that you figured it out. If you have any further questions, feel free to ask. Thanks
  • Hello, Please, use the Gallery item in Muffin Builder. https://themes.muffingroup.com/be/theme/pages/gallery/ https://forum.muffingroup.com/betheme/uploads/408/R9MLGEDOMP6G.png Thanks
  • Hello @stojakovic, 1) If you want to disable these Post Types, please, go to Betheme -> Theme options -> Global -> Advanced, and there you will find option to achieve that. https://forum.muffingroup.com/betheme/uploads/912/PTY7TGV8L8LY.png …
  • To install these plugins you will have to search for them in Plugins -> Add New, or search for them on the internet. https://forum.muffingroup.com/betheme/uploads/305/GNA7ZIIPNP4B.png Best regards
  • Do you have any caching tool on your server? It may hold the English translation. Thanks
  • 1) To hide the title, please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, and check the option to Hide: Page Title. https://forum.muffingroup.com/betheme/uploads/629/U6KJBRMICWFY.png 2) You can place all your cust…
  • Hello, That is because you are trying to update the Revolution Slider in the wrong place. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-install-and-update-bundled-plugins/ There you will find info…
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Please, go to Betheme -> Dashboard, and check if you have a green tick next to the API server connection. https://forum.muffingroup.com/betheme/uploads/300/4Y0WHBCCKNN2.png If there is a red cross, please, contact your hosting provider to enable …
  • While editing the testimonial I noticed that there is an error in the console. https://forum.muffingroup.com/betheme/uploads/398/AIKBPBRHIAHO.png It may seem that there are some files missing in your WP. Please reinstall your WP, and check if this i…
    in Testimonials Comment by Phil April 2021
  • Hello, What device you are using to test it? I think that this issue can be because your menu items have anchor links and submenu at the same time. Please, check if this issue appears when you put the submenu items under the menu item without anchor…
  • That is great you found the solution for it! ? So now it is working as you wanted? Is there anything else I could help you with? Best regards
  • Hello, Did you assign these portfolio items to the correct categories? https://forum.muffingroup.com/betheme/uploads/892/CI4KUK4SRG6E.png I also noticed that you do not have the newest version of Betheme. Please, update it, and check if this issue s…
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