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Phil

Phil

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Phil
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  • Hello, That is great that you solved your issue. If you will have any other problems, please, let me know. Thanks
  • Hello, I noticed that you do not have the newest version of Betheme. Please, update it, and check if this issue still appears. Thanks
  • Hello, To hide the images from the related posts, you will have to write CSS code, and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need help with it? Best regards
  • Your issue is most likely caused by filesystem permissions on your server. https://wordpress.org/support/article/changing-file-permissions/ You might need to contact your hosting provider in order to change it. thanks
  • Hello, Please, check the following video tutorial to ensure that you do all steps correctly. https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ Remember to have activated only required plugins for that demo. Please, a…
  • Hello, Did you solve this issue? Because I have tested your website with tablet, and I did not notice this gap. https://forum.muffingroup.com/betheme/uploads/564/E6BFBC0E16KR.png What device you are using to test it? Best regards
  • Hello, Did you solve your issue? Because I have visited your website, and I see your description. https://forum.muffingroup.com/betheme/uploads/757/SUSN5M6D4XTO.png Did you check if this issue appears on other browsers or incognito mode? Best regar…
  • Sorry, but the profile you gave me an access do not have an admin rights, and I am not able to check anything. Can you give me an admin rights, please? Thanks
    in Broken site Comment by Phil April 2021
  • I am glad that you solved your issue. If I could help you with anything else, please, tell me. Thanks
  • Hello, I noticed that you selected the Split Menu layout. Please, check the following video tutorial and there you will find explanation how to set it up correctly. https://support.muffingroup.com/video-tutorials/how-to-set-up-the-split-menu-header-…
  • Hello, If you are using a Column item, you can use inline CSS to change the colour of these H2 tags. Check the following screenshot for better understanding: https://forum.muffingroup.com/betheme/uploads/550/BK8F1C0OCXIH.png Thanks
  • So did you send your dashboard access? Because I did not get any message from you. If you did not send it please, do it, so I could check it out. Remember to attach a link to your website, link to this forum discussion and login credentials. Thanks
  • You have "Coming soon" enabled on your website. Can you turn it off for a while so I could take a closer look at it, please? https://forum.muffingroup.com/betheme/uploads/304/7NUZXV9JCOER.png Thanks
  • You have "Coming soon" enabled on your website. Can you turn it off for a while so I could take a closer look at it, please? https://forum.muffingroup.com/betheme/uploads/304/7NUZXV9JCOER.png Thanks
  • Hello, Sorry, but unfortunately there is no way to achieve that. Sadly you will have to do it from scratch. Best regards
  • All these widgets comes from the WP not Betheme, so you will have to modify the WP files. I have never modified these files and I cannot tell you what exactly you need to change, but I am sure that you will find something on the internet. Best rega…
  • Can you try to transfer it once again, but with the Duplicator plugin, please? https://wordpress.org/plugins/duplicator/ We used it many times and we never had problems with it. Thanks
  • 2) To change these things you will have to write custom CSS code, and put it in Betheme -> Theme options -> Custom CSS & JS -> CSS, if you want to affect it on all timelines on your website, or in Custom | CSS section on the page if you…
  • We cannot give you the license key because the Envato manage them, and I do not have an access to them. But if you already have a license key notice that you can register unlimited subdomains with one license key, as long as the main domain is regis…
  • Hello, Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, find the code from the following screenshot, remove it, and check if this issue still persists. https://forum.muffingroup.com/betheme/uploads/389/XVML1H2DL0UG.png …
  • Sorry, but it is not possible to get the Muffin Builder separately without Betheme. Moreover in the source of your website I see that you use WPBakery not Muffin Builder. https://forum.muffingroup.com/betheme/uploads/205/WE3C6USOYDDS.png Best regards
  • Hello, Yes, it is possible to remove the Pinterest icon from blog posts. To achieve that, you will have to write CSS code, and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. If you need help with that, please, let me kn…
  • Please, wait for the newest Betheme version because this issue should not appear with it. Best regards
  • It is urgent to check if this issue appears when you disable the plugins because when you use some unsupported ones, they can get in conflict with the theme or other plugins. You can check the list of the supported plugins here: https://themeforest.…
  • Hello, No, we do not have an online demo version, but you can show him the following link with video tutorials showing possibilities of Betheme and how to use them. https://support.muffingroup.com/video-tutorials/ Thanks
  • Hello, Can you tell me what widgets you are talking about, please? Thanks
  • Hello, Can you tell me how did you transfer your website, please? Did you use some plugin for that? Best regards
  • Just send a mail through the contact form from the link I gave you in the previous message. In the mail, attach a link to this forum discussion, link to your website, and login credentials. Thanks
  • Hello, If you want, you can try to use the Muffin Builder and Elementor. Still, we highly recommend using only one builder per website because sometimes mixing two builders causes some unpredictable issues. Best regards
  • Hello, 1) Unfortunately, there is no option to make the timeline item display horizontally. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/you…
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