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Phil

Phil

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Phil
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  • Please, turn off all of the plugins, and check if the theme options are still blank. Also, when you install a pre-built website, please, activate only the required plugins. https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-webs…
  • Hello, To change this color, please, go to Betheme -> Theme options -> Colors -> General, and modify the Content background. https://forum.muffingroup.com/betheme/uploads/011/UGZHBP4SEW9I.png But if you would like to change only Blog and Po…
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hello, The post with this tool is at the top of the main page on the forum: https://forum.muffingroup.com/betheme/uploads/246/LAU7AYQTEA3D.png https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Sorry, but you wrote that beyond my working time, and I was not able to answer you. Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will…
    in New Post Comment by Phil April 2021
  • Sorry, but it is tough to tell what color it is while I cannot take a closer look at it on your website. Moreover, your screenshot shows only a small part of your website, and it is not telling me much. Best regards
  • Hello, Please, try to use the following CSS code: .top_bar_left #menu{    width: 100%!important; } .top_bar_left #menu a{    text-align: center!important; } Thanks
  • Hello, Sorry, but it is impossible to add an X to the classic menu, and it appears only with Side Slide. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/disc…
    in Menu Comment by Phil April 2021
  • Hello, Please, try the following CSS Code: .single-post .title_wrapper{  padding-right: 10px!important; } But I cannot see this orange part. https://forum.muffingroup.com/betheme/uploads/654/2FQV9TOBXO7N.png Best regards
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
  • Hello, 1) Can you point me to what image you are referring to, please? It would be great if you attach a screenshot showing it. 2) Please, go to Betheme -> Theme options -> Addons & Plugins -> Addons, and if it runs smoother if you choo…
  • Hello, Please tell me what version of Betheme and WP do you have. Also please, attach a link to your website, and screenshot how it looks when you try to install a pre-built website. Thanks
  • Hello, While installing WPBakery, please, turn all other plugins off, and check if this error still appears. Also please, check the following video tutorial to ensure that you do all steps correctly. https://support.muffingroup.com/video-tutorials/h…
  • Please, install Disable Real MIME Check plugin, and check if this error still appears. https://wordpress.org/plugins/disable-real-mime-check/ Thanks
  • Yes, I tested it, and I noticed this issue, but I had scaled my screen to 125%. After changing it to 100%, this issue was gone. Did you check it that way? If not, please, do that. https://forum.muffingroup.com/betheme/uploads/756/7IM5CKBD9F6N.png Th…
  • Hello, Sorry, but we provide support only through that forum. 1) Can you tell me what version of Betheme, WP, and PHP do you have, please? 2) Did you migrate your website recently? 3) Please turn off all of the plugins, refresh your cache, and check…
  • Hello, Please, try to use the following CSS code: @media screen and (max-width: 767px){  .mcb-sidebar{   display: none!important;  } } Thanks
  • It is not recommended to modify the main theme files, but if you use a child theme and you know what you are doing, there are no obstacles to doing that. https://support.muffingroup.com/documentation/installation-updates/#child-theme Best regards
  • You will have to write custom CSS to change that. Do you need help with it? If yes, please, send me a link to your shop page. Thanks
  • If you are using a <h4> tag in the Custom HTML widget, you can use inline CSS to change the color of it. Check the following screenshot for better understanding. https://forum.muffingroup.com/betheme/uploads/572/2P5TZBUPDBBN.png Thanks
  • 1) When you are using a custom Footer from Elementor Pro, you also need to create your Header with Elementor. You need to choose between Elementor's custom Header and Footer, and Header from Theme options or Header Builder. 2) Can you send me a link…
  • Thank you for sharing your ideas. We really appreciate them. ☺️ I am also glad that I could help you. Best regards
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
  • I am glad that you handle it. ☺️ If you will have any other problems, feel free to ask. Best regards
  • Hello, If you are using a fancy link shortcode you need to only put the link to this page in the link attribute. [fancy_link title="See more" link="https://linktoyourpage.com/pagename" target="" style="4" clas…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hello, You can remove the bottom margin from the logo with custom CSS. Do you need help with writing it? Best regards
  • In WPBakery are only their tabs available. If you would like to use Be-tabs, you will have to use an Elementor. https://forum.muffingroup.com/betheme/uploads/937/I80EVA8YTO4J.png Thanks
  • Hello, But your WPML is working correctly? It is only a WPML installer, and you do not manage this plugin from there but from the plugin settings. Best regards
    in wpml Comment by Phil April 2021
  • Hello, Unfortunately, there is no option to have a color on full width as you showed on the image and to achieve that, you would have to modify the WooCommerce files, but we do not provide help with such customization. But you can change the backgro…
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