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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How to add sidebar on product page ? Comment by Phil April 2021
  • 1) Can you tell me how did you add the icons from Fontello, please? 2) The Be tabs take their display from theme options. If you would like to modify it, please, go to Betheme -> Theme options -> Colors/Fonts. https://forum.muffingroup.com/bet…
    in Problem with Header Comment by Phil April 2021
  • Hello, Can you send me a screenshot showing how it looks on the backend, please? I need to know how it suppose to look and where you used your styling. Thanks
    in Elementor Sytles Not showing on Front End Comment by Phil April 2021
  • Hello, Please, go to Betheme -> Theme options -> Footer, and there you will be able to put your own text in the Copyright section. https://forum.muffingroup.com/betheme/uploads/153/7O8QIAHJHUTM.png Thanks
    in Footer Comment by Phil April 2021
  • Did you solve your issue? I have visited your website, and everything seems to work. https://forum.muffingroup.com/betheme/uploads/777/8WOYCZW46FMY.png Maybe some of your browser extensions cause this issue. Please, turn them off, and check if this …
    in 2 issues with check out page in WooCommerce Comment by Phil April 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue still appears. Moreover, if you are using a child theme, please, switch to parent, and recheck it. Thanks
    in #Side_slide not working properly Comment by Phil April 2021
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
    in product page + blue button Comment by Phil April 2021
  • Please, open the mobile section's options, select Columns | remove vertical margin option, and check if after that the display is correct. https://forum.muffingroup.com/betheme/uploads/919/955ZSY9RLPXJ.png Thanks
    in Help with half background Comment by Phil April 2021
  • Hi, The only things we can recommend to improve the speed of your website are listed under the following link: https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ After following tips from there, your website will surely speed up. Best …
    in Poor performance number of Google PageSpeed Insight for the mobile version Comment by Phil April 2021
  • Do you use Windows 10? If yes, please, check if your screen scaling is not set to more than 100%. There are some issues with Win 10 and scaling, and unfortunately, we cannot do much with it because it is not Betheme related issue. https://stackoverf…
    in responsive hide feature not working at 991px Comment by Phil April 2021
  • Did you try to turn off all of the plugins? If yes, and it did not work, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what…
    in Page will not save and update Comment by Phil April 2021
  • You can change the width and height of the iframe. To learn more about it, please, check the following link: https://www.w3schools.com/tags/tag_iframe.asp Thanks
    in New 'window' on my front page Comment by Phil April 2021
  • Please, try to use the following CSS code: .woocommerce .tabs .ui-tabs a{    font-size: 15px!important; } Thanks
    in how to change font-size of tabs in single product pages Comment by Phil April 2021
  • 1) It seems that your server settings are correct, but you can contact your hosting provider and ask them to increase the max input vars to 10000, and after that, check if the issue persists. 2) I do not know what plugins you are using. If you used …
    in Content in WP Bakery tabs disappeared completely Comment by Phil April 2021
  • Hello, 1) Please, go to Betheme -> Theme options -> Global -> Buttons. If you do not have selected a custom button, select it, and modify the Highlighted button. https://forum.muffingroup.com/betheme/uploads/067/41LYGVVPXT85.png 2) Can you …
    in Styling Comment by Phil April 2021
  • Hello, Please, open the Role Manager of the WPBakery, and check the product. After that, you will be able to edit your products with WPBakery. https://forum.muffingroup.com/betheme/uploads/283/X1ODENCBB6QL.png Thanks
    in HOW CAN I CAN ACTIVATE WPBAKERY INSIDE PRODUCT PAGE? Comment by Phil April 2021
  • Please, try to use the following CSS code: #menu li ul.sub-menu li{  width: 250px!important; } #menu li ul.sub-menu li ul.sub-menu{  right: 250px!important; } Thanks
    in Maker menu longer Comment by Phil April 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in I set up the transparency of Main Menu but still it is white. and the Main menu Fonts are not seen Comment by Phil April 2021
  • The button did not align with the code above? Please, try to increase the pixels value: .woocommerce .products .product .desc{    min-height: 180px!important; } Thanks
    in How to delete the date previous and next item button and add a widget on product page. Comment by Phil March 2021
  • Hello, Please check the Blogger pre-built website: https://themes.muffingroup.com/be/blogger/category/lifestyle/ Thanks
    in Prebuilt Websites with Sidebars Comment by Phil March 2021
  • Hello, To change the design, please, go to Betheme -> Theme options -> Global -> General, and choose the Simple main style. https://forum.muffingroup.com/betheme/uploads/405/ADHLVZSTRCCX.png To change the color, please, go to Betheme -> …
    in "filter by" design options Comment by Phil March 2021
  • Hello, If you want to create a popup, you will have to use the shortcode from the following link: https://themes.muffingroup.com/be/theme/shortcodes/typography/#popup But unfortunately, there is no functionality that it will appear when scrolling th…
    in How can i create a pop up window and customize it? Comment by Phil March 2021
  • When you put the logo in the Action Bar, please, turn on the option Overflow logo, and set the height to fit these two rows. https://forum.muffingroup.com/betheme/uploads/389/JX4ERXYR0RZW.png Thanks
    in Muffin Header Builder - Scale Image from "Action Bar" to "First row" Comment by Phil March 2021
  • Please, go to Betheme -> Theme options -> Colors -> Forms. There you will be able to set the border-radius and make your contact form more rounded. https://forum.muffingroup.com/betheme/uploads/482/9T6FAA6KM8QO.png Thanks
    in Contact from 7_shape styling Comment by Phil March 2021
  • Hello, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maint…
    in Problem with Header Comment by Phil March 2021
  • What you ask for requires file customization what in reference to Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Item Poli…
    in Remove (same) Post in Footer of Single Post Comment by Phil March 2021
  • You probably had something modified in the theme files because I assure you that there never was 1/6 Footer layout. Best regards
    in Footer layout using 1/6 not available anymore! Comment by Phil March 2021
  • 1) To turn off the related posts, please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Blog, and in the Related Posts, section put 0 in the Count input. https://forum.muffingroup.com/betheme/uploads/255/ZJCCVD7BFWSY.png 2…
    in Remove (same) Post in Footer of Single Post Comment by Phil March 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Contact from 7_shape styling Comment by Phil March 2021
  • Hello, Unfortunately, there is no option to replace it, but you can select to import content only and delete all content that you do not need. https://forum.muffingroup.com/betheme/uploads/920/DLHQWPFW99NQ.png Thanks
    in Prebuilt website Comment by Phil March 2021
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