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Phil

Phil

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Phil
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  • Hello, Can you turn off all minifying and caching plugins for a while, please? I need to take a closer look at the source of your website. Thanks
    in Team Comment by Phil March 2021
  • Hello, I am glad that you sorted it out. If you have any further questions, feel free to ask. Thanks
    in Problem With Intranet Private Pages With Theme Comment by Phil March 2021
  • Hello, Please, try to add a "scroll" class to this link and check if it is what you wanted to achieve. https://forum.muffingroup.com/betheme/uploads/927/XAEFGLQFRHS1.png Thanks
    in Smooth movement when link is cliked to a div in same page Comment by Phil March 2021
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You …
    in NextGEN Gallery Comment by Phil March 2021
  • Hello, To achieve that, you can create two new pages and use on each page the Portfolio item with the selected category you want to display on that page. https://forum.muffingroup.com/betheme/uploads/006/AP6BUVCI8XCD.png https://forum.muffingroup.co…
    in How to sign Portfolio template to show only one category? Comment by Phil March 2021
  • Hello, If you would like to have a smaller logo on the mobile devices, please, go to Betheme -> Theme options -> Responsive -> General, and there you will be able to choose it. https://forum.muffingroup.com/betheme/uploads/875/WNQZ9RSC1GY8.…
    in Logo too big on mobile Comment by Phil March 2021
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Dark Blue Color Behind Hero Slider Comment by Phil March 2021
  • Hey @moshi1988 , If you see (on our license manager) that your license key is registered on a single domain, then please disable all of the plugins and deregister that license key (through the BeTheme -> Dashboard). After that, get into the licen…
    in Plugins not installing Comment by Phil March 2021
  • I am glad that you sorted your issue. Is there anything else I could help you with? Best regards
    in Imported PreBuild-Website doesn't work Comment by Phil March 2021
  • Are you sure that you have sent the right link? Because I cannot reach your website. https://forum.muffingroup.com/betheme/uploads/728/N0SBZ0QUSHI1.png And if you want to edit the sidebar on the shop, and products pages, please, go to Appearance -&g…
    in How to delete the date previous and next item button and add a widget on product page. Comment by Phil March 2021
  • Hello @rodfilardi, Sorry, but unfortunately, there is no option to change the filter into a dropdown menu. If you would like to see such a feature in our theme, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discus…
    in Category Filter Portfolio Comment by Phil March 2021
  • You can move only a particular picture down. Please, add to the item you want to modify a custom class, and add the name of this class at the beginning of the CSS Code. You can name it however you want, but for example, I will name it "move&quo…
    in Move picture profile of "Our team list" option Comment by Phil March 2021
  • Hello, If you would like to change a specific menu item's background, you will have to create a special class and assign it to this menu item. https://forum.muffingroup.com/betheme/uploads/859/43JKYW7J7SN7.png https://forum.muffingroup.com/betheme/u…
    in How can i add button to menu background Comment by Phil March 2021
  • Hello, If you would like to put the link to the contact page in place of the Email address, you will have to modify the theme files. So, I think the better option would be placing a button with this link instead. Thanks
    in Mail Add Account window. Comment by Phil March 2021
  • You can create a copy of this section, set responsive visibility so one section will be displayed on desktop and second on mobile, and modify the mobile section to have an image item instead of a wrap background. https://forum.muffingroup.com/bethem…
    in Help with half background Comment by Phil March 2021
  • Hello, Yes, you will be able to renew the support. You will be informed on the forum about that. https://forum.muffingroup.com/betheme/uploads/831/7L91YR9O4ZN9.png Thanks
    in Can we buy another 6 months of support? Comment by Phil March 2021
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffin…
    in Register Theme ( I have deregister and register in new site) Comment by Phil March 2021
  • I have deactivated all of the plugins on your website, and the content of the pages appeared. Please, turn them off one by one, and check which plugin causes this issue. Thanks
    in Website is empty Comment by Phil March 2021
  • Hello, Sorry, but we provide this forum in English only. Please, rewrite your question in English. Thanks
    in Accès a wordpress Comment by Phil March 2021
  • Hello, Sorry, but I noticed that your website does not use a Betheme but an Astra theme. https://forum.muffingroup.com/betheme/uploads/750/S74C6HGSG576.png I cannot really help you as long as it is not Betheme related question. Best regards
    in position: sticky not working Comment by Phil March 2021
  • Hello, Please, click on the Edit Column icon, select Style, and there you will be able to change this color. https://forum.muffingroup.com/betheme/uploads/181/8OVN6E9WCLSQ.png Thanks
    in Elementor Change Box Color Comment by Phil March 2021
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we suppor…
    in Fonts not applying to plugin Comment by Phil March 2021
  • Then please, also check a Full-Width option in the section options, and Stretch in image options. https://forum.muffingroup.com/betheme/uploads/188/PA26OHX3OBP6.png https://forum.muffingroup.com/betheme/uploads/820/8IA6E8LGLT9P.png Thanks
    in Help with half background Comment by Phil March 2021
  • Please, use the following custom CSS: .team_list .image_frame{ margin-top: 40px!important; } Of course, you can make this gap bigger or lower by modifying the pixels value. Thanks
    in Move picture profile of "Our team list" option Comment by Phil March 2021
  • So do you still need help with that, or will you keep your website without it? If you have any other problems or questions, feel free to ask as well. Thanks
    in Retina Logo Issues Comment by Phil March 2021
  • I have tried to open your website on different devices, different connections, and browsers with the same result. Can you contact your hosting provider and ask them to look at the logs in searching for errors, please? Thanks
    in SERVER REQUIRED ELEMENT FOR BETHEME Comment by Phil March 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Imported PreBuild-Website doesn't work Comment by Phil March 2021
  • Sorry, but the access you gave is limited, and I am not able to check anything. Can you give us admin rights, please? Thanks
    in Website is empty Comment by Phil March 2021
  • Sorry, but I cannot reach your website. https://forum.muffingroup.com/betheme/uploads/760/MKJI4S1NQXM0.png Are you sure that you have sent the right link? Best regards
    in SERVER REQUIRED ELEMENT FOR BETHEME Comment by Phil March 2021
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Update failed - Update package contains no files. Comment by Phil March 2021
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