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Phil

Phil

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Phil
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  • Hello, Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. Moreover, if you are using a child theme, please, switch to parent, and recheck it. Thanks
    in the site menu does not work on iphone Comment by Phil March 2021
  • No, you will not lose anything because it is stored in the database. The only option when you could lose anything is if you made some modifications to the database. Of course, you can do a backup of your website. For doing that, I recommend a Duplic…
    in Can't deRegister Comment by Phil March 2021
  • Sorry, but without access to your website, I am not able to check what color you are talking about. You can try to find this color in Betheme -> Theme options -> Color. Please, also check the official Slider Revolution manual. https://www.slid…
    in Detailing 4 theme Comment by Phil March 2021
  • Please, check the following link: https://contactform7.com/setting-up-mail/ There you will find instructions on how to set up your contact form correctly. Thanks
    in Contact form english Comment by Phil March 2021
  • I just noticed that I did not answer you about the Elementor. The button to edit the page with Elementor is right below. https://forum.muffingroup.com/betheme/uploads/357/CXE9EEKZVY04.png But remember that you cannot edit content created in one buil…
    in How can i add section top of the slider Comment by Phil March 2021
  • Hello, If you want to learn how to use an Elementor, you should check the official Elementor website: https://elementor.com/help/ Remember that you cannot edit content created in one builder with another, so you will have to create your pages from s…
    in How can i use Elementor instead of Muffin? Comment by Phil March 2021
  • Hello, I noticed that you did not update the Betheme as well. Please, update it, and check if this issue still appears. Thanks
    in Menu is suddenly too high and text not aligned right Comment by Phil March 2021
  • Please, use the following CSS code instead of the one you use. .fancyFooter span{    font-size: 12px!important;    font-family:"Roboto slab", sans-serif!important;    background-color: #505050!important;    text-align: center;    color: wh…
    in Can't change Fancy Link appearance with CSS code Comment by Phil March 2021
  • But did you contact your hosting provider? If yes, can you tell me what did they tell you? Thanks
    in The post is not displaying after log out from admin Comment by Phil March 2021
  • While editing your page, scroll to the Media section, and from the Slider | Revolution Slider dropdown menu, select --Select--. https://forum.muffingroup.com/betheme/uploads/344/DM6270C493BK.png Thanks
    in How can i add section top of the slider Comment by Phil March 2021
  • Hello @ekhurbanow, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenan…
    in How to close drop down menu when touching outside on mobile and tablet? Comment by Phil March 2021
  • The only option to have 3 columns in the submenu without advanced CSS/modifying theme files would be using a Mega Menu, but unfortunately, this feature does not work with Header Builder. Best regards
    in Megamenu organization Comment by Phil March 2021
  • Hello @sarasccarvalho, If you have access to this website, please, try to deregister it through Betheme -> Dashboard. https://forum.muffingroup.com/betheme/uploads/923/SUK3JXI5A50M.png @metropole4 Please, uninstall the current Betheme, download a…
    in Can't deRegister Comment by Phil March 2021
  • Hello, Your server should have minimal: PHP version 7 or higher Memory limit 256MB Time limit 180s Max input vars 5000 You should see green ticks in all of these sections: https://forum.muffingroup.com/betheme/uploads/845/1M2TUU7VQ9EH.png Best regar…
    in SERVER REQUIRED ELEMENT FOR BETHEME Comment by Phil March 2021
  • Instead of using a Blog item, please, try to create your main blog page as in the video tutorial below, and check if this issue still exists. https://support.muffingroup.com/video-tutorials/how-to-create-and-manage-a-blog-page/ Thanks
    in blog size Comment by Phil March 2021
  • Hello, Please go to Betheme -> Theme options -> Global -> Advanced, and turn on the option Content | Remove Padding. https://forum.muffingroup.com/betheme/uploads/136/WF9UN3QES5KA.png Thanks
    in How to remove white space between header and slider? Comment by Phil March 2021
  • Hello, Sorry, but the Offer Slider Thumb item never had arrows to open the next or previous tab, but the Offer Slider item has it. Please, check how these two items look and work on the following link: https://themes.muffingroup.com/be/theme/shortco…
    in Offer Slider Thumb Comment by Phil March 2021
  • Sorry, but unfortunately, there is no option to change that. If you would like to modify it, you will have to modify the theme options, but we do not provide support with such customization. Best regards
    in Meniu Opening Items Comment by Phil March 2021
  • Sorry, I pointed you to the wrong section. The gap came from the bottom padding of the second section. After setting it to 0, the gap disappears. Best regards
    in Gap between footer and last line Comment by Phil March 2021
  • Hello, There is no option to add a section above the Slider, but you can add a section with the Slider plugin item, and put it below the first section. https://forum.muffingroup.com/betheme/uploads/571/LR2CUAUZBIDC.png Thanks
    in How can i add section top of the slider Comment by Phil March 2021
  • Did you turn off the plugins? If not, please, do that. If yes, please, send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be…
    in action button open in new window Comment by Phil March 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
    in Fix Space from blockquote in "oir team list" Comment by Phil March 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
    in Move picture profile of "Our team list" option Comment by Phil March 2021
  • Then please, try to use the following CSS code instead: .mhb .mobile .menu-toggle{    width: 100%!important;    text-align: right!important;    margin-right: 10px!important; } Thanks
    in How to close drop down menu when touching outside on mobile and tablet? Comment by Phil March 2021
  • Hello, Please, turn off all of the plugins (except Elementor if you are using it), and check if this issue still appears. You can also check if you have this issue on other browsers. Thanks
    in Cannot Update / Save changes in page area Comment by Phil March 2021
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Please, also turn off all of the plugins…
    in Page will not save and update Comment by Phil March 2021
  • Hello, Please, edit the page that contains this slider, go to the Page Options, and in from the Slider | Revolution Slider dropdown menu choose --Select--, and update this page. https://forum.muffingroup.com/betheme/uploads/930/Q0L7SY8L1BMG.png If a…
    in deleted slide Comment by Phil March 2021
  • Hello, Do not bother that. If you have any questions or problems, feel free to ask. ? Best regards
    in Missing Page Options ( the grid builder ) on products Comment by Phil March 2021
  • Can you send me a screenshot showing what you are referring to, please? You are talking about this title?: https://forum.muffingroup.com/betheme/uploads/252/FE2C7SMXVXMR.png Best regards
    in Header Title too big in mobile & image issues? Comment by Phil March 2021
  • So everything is sorted now? Is there anything else I could help you with? Thanks
    in Change shape in the checkout Comment by Phil March 2021
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