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Phil

Phil

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Phil
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  • Then, you should check the plugins.js file. https://forum.muffingroup.com/betheme/uploads/428/5P8OTLV7NI7W.png Thanks
  • Please, put the checkbox and the text in separate <div> tags with one-sixth and fifth-sixth class. Check the following screenshot for better understanding: https://forum.muffingroup.com/betheme/uploads/343/WKWR6EPX2T8T.png Thanks
  • The only solution would be recreating your website with the Muffin Builder. Best regards
  • Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and reduce the Height value. https://forum.muffingroup.com/betheme/uploads/814/I25EFYAW6C4N.png Thanks
    in Header Comment by Phil March 2021
  • Hi, Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance bef…
  • 1) Please try to create a new menu with idioms and use a menu item instead of the text item. https://forum.muffingroup.com/betheme/uploads/396/KAR81KND6VTE.png https://forum.muffingroup.com/betheme/uploads/222/SXH66FHMNN83.png 2) In that case, you s…
  • I noticed that you have a low max input time value. https://forum.muffingroup.com/betheme/uploads/911/IJB5C3REJ616.png Please, contact your hosting provider, and ask them to increase this value to at least 180s, and check if this issue still persist…
  • I have tested it on the environment you mentioned, and I still could not notice any flickering. It does not seem to be an issue related to Betheme, and unfortunately, we cannot do much in that case. I hope that you will find the source of this issue…
  • Hello, You can import only the content of this pre-built website. While importing this demo, skip the option to reset the database. Thanks to that, you will keep all posts, pages, etc. https://forum.muffingroup.com/betheme/uploads/930/TYB43LVW0GBS.p…
  • Hello, Are you talking about the height on the following screenshot? https://forum.muffingroup.com/betheme/uploads/373/8WII8QTEQ55W.png Because I noticed that you already used the custom CSS to reduce this height. If this is not what you are referri…
  • Hello, You can change the category page's slug in Betheme -> Theme options -> Blog, Portfolio & Shop -> Portfolio. https://forum.muffingroup.com/betheme/uploads/952/0H46ORIXPZ25.png Also, if you want to know the link to the category pag…
  • Hi! Please head to the link we provided below, where you will find all of the information's how you can update the theme successfully https://support.muffingroup.com/faq/how-to-update-betheme/ Thanks
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Please, also turn off all of the plugins…
  • Hello, You can change the single image layout in Betheme -> Theme options -> Blog, Portfolio & Shop -> Shop. https://forum.muffingroup.com/betheme/uploads/835/NT9FJIF5KBPG.png Thanks
  • Hello, 1) To change the color of this menu, please, go to Betheme -> Theme options -> Colors -> Forms, and there you will be able to modify it. 2) If you want to change the background from the second image, you will have to write the custom…
  • Hello, Unfortunately, I cannot recommend you any plugin for that, because we support only basic WooCommerce. You will have to keep testing. Best regards
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
  • Please, edit the page that contains this image, and in the third section in the Muffin Builder, you should find this image. Thanks
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. Moreover, if you are using a child theme, please, switch to parent, and recheck it. Thanks
  • Hello, I noticed that you do not have the newest version of Betheme. Please, update it, and check if this issue still appears. Thanks
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
  • Hello, If you would like to change these colors, you can do that in Betheme -> Theme options -> Colors -> Forms. https://forum.muffingroup.com/betheme/uploads/860/FMPI4X02T9IJ.png Thanks
    in Contact Form Comment by Phil March 2021
  • Hello @websab, Yes, of course. If you want to use this Custom CSS on your website, you can go ahead. Thanks
  • Hello, Please, go to Betheme -> Theme options -> Global -> Logo, and there you will be able to select/upload a smaller sticky logo. https://forum.muffingroup.com/betheme/uploads/315/KGACXEZVC6IR.png Thanks
  • So everything is sorted now? Is there anything else I could help you with? Best regards
  • Please try to close the content inside the column between <div> tags and add inline CSS with the highest column's min-height. https://forum.muffingroup.com/betheme/uploads/809/D7CRJE1N443B.png Thanks
    in Column Comment by Phil March 2021
  • Hello, To change these texts, please, go to Contact -> Contact Forms, and in the form field, you will be able to modify it. Check the following screenshot for better understanding. https://forum.muffingroup.com/betheme/uploads/145/ZJL2LZDTOJE1.pn…
  • Are you able to send me a link to your website? I would like to take a closer look at it and the source of your website. Thanks
  • Hello, 1) Unfortunately, there is no option to turn on the hamburger menu on the desktop display with the Header Builder. If you would like to see this feature in the future update, please, let us know on the following topic: https://forum.muffingro…
  • I noticed that you used an Elementor to create your website. Unfortunately, the IDs in Elementor are created so that they do not work well with the highlighted menu feature, and we cannot do much with it because the issue does not lay on the Betheme…
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