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Phil

Phil

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Phil
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  • Hello, I am glad that you found the solution. If you have any further questions or problems, feel free to ask. Best regards
    in Sticky header without changing the height in scroll. Comment by Phil March 2021
  • The height of the Header depends on your logo height: https://forum.muffingroup.com/betheme/uploads/975/FZ8EC5XLCAFE.png If you would like to reduce it, please, go to Betheme -> Theme options -> Global -> Logo, and reduce the Vertical Paddi…
    in Menu Bar very large Comment by Phil March 2021
  • It is appearing on the checkout as well. https://forum.muffingroup.com/betheme/uploads/784/KT8XOB51SO8L.png Can you send me a screenshot showing your checkout, please? Please, also tell me what browser you are using. Thanks
    in Shipping Methodes not visible Comment by Phil March 2021
  • Did you solve your issue? Because I have tested your website with firefox and chrome, and I could not notice this problem. Are there any steps to reproduce? Thanks
    in Logo Update Comment by Phil March 2021
  • Hello, You cannot edit the pre-made pages with Elementor because you have imported a pre-built website created with Muffin Builder. It is not possible to edit content created in one builder with another. If you would like to use an Elementor, you wi…
    in New page won't let me edit Comment by Phil March 2021
  • Hello, Please, open the options of the wrap that contain the accordions without separation, and change the Margin Bottom to Default or some other value than 0px. https://forum.muffingroup.com/betheme/uploads/426/AIZCOL4G73N1.png Thanks
    in How do I shift apart several Accordions Comment by Phil March 2021
  • Hello, Please, try to add some padding-top with inline CSS to this <h2> tag. https://forum.muffingroup.com/betheme/uploads/223/3L694YDFG9T2.png Thanks
    in space "before" H1 and H2 Comment by Phil March 2021
  • Can you show me a screenshot of what text you are referring to, please? Because of changing the language, there should change the text in the Theme options as well. Best regards
    in Cambiar el lenguaje del menú en wordpress? Comment by Phil March 2021
  • As you can see on the following screenshot, you have a low max input time and max input vars. https://forum.muffingroup.com/betheme/uploads/002/KHSJB42S8D40.png Please, contact your hosting provider to increase these two values: max input time to at…
    in Mobile View not working Comment by Phil March 2021
  • As you can see on the following screenshot, you have a low max input time and max input vars. https://forum.muffingroup.com/betheme/uploads/002/KHSJB42S8D40.png Please, contact your hosting provider to increase these two values: max input time to at…
    in Contact information not showing up after saving the page Comment by Phil March 2021
  • Hello, Sorry, but I quite do not understand. Can you explain in more detail what you want to achieve, please? Thanks
    in xlsupply Comment by Phil March 2021
  • Hello, If you would like to modify the Client Slider images' size, you will have to modify the theme files. But we do not provide help with such customization because it is not allowed in reference to the Item Support Policy. http://themeforest.net/…
    in Sice Client slider Comment by Phil March 2021
  • Can you explain to me how you want this message to look, please? Can you give me some examples of the appearance of it? Thanks
    in Contact Form 7 Version 5.2.2. and Betheme no Colours in PopUp after Send Button Comment by Phil March 2021
  • Hello, Please, try to use the Builder Template for posts. The option for it is placed in the Layout section in Page options. https://forum.muffingroup.com/betheme/uploads/012/5R66GMADX98H.png Thanks
    in deactivate post image on post´s header Comment by Phil March 2021
  • Hello, Please, go to Betheme -> Theme options -> Colors -> Header, and modify the Top Bar Left | background color. https://forum.muffingroup.com/betheme/uploads/874/GWK7CPF67ECL.png Thanks
    in Backgroun Main Menu Comment by Phil March 2021
  • Did you select to hide the display of the second section for mobiles? https://forum.muffingroup.com/betheme/uploads/948/3TCKP0V1GE9C.png Both sections need to have selected Responsive Visiblity. Best regards
    in Problems displaying my website on the iPhone Comment by Phil March 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
    in Menu is not working on mobile devices Comment by Phil March 2021
  • Hello, Unfortunately, there is no setting to set an image for a particular category and products in this category. If you would like to achieve that, you will have to modify the theme files, but we do not provide support with such customization. Be…
    in Custom Header on woocommerce product category pages Comment by Phil March 2021
  • Are you able to record where do you click and these lightboxes and upload them here, please? Thanks to that, I will be sure what you are referring to. Thanks
    in How can I disable product lightbox but still can click on other pictures? Comment by Phil March 2021
  • Hello, Please, try to decrease the Height value in Betheme -> Theme options -> Header & Subheader -> Header. If this will not help, please, try to set the Header Fixed layout style. https://forum.muffingroup.com/betheme/uploads/136/13CC…
    in Please. how can delete this header placeholder Comment by Phil March 2021
  • Can you check if this issue appears when you activate some free theme like Twenty Twenty or Twenty Twenty One, please? Please, also ask your hosting provider to increase the max input time to 180s. Thanks
    in Muffin Builder not updating with my PHP Comment by Phil March 2021
  • Look at the following screenshots. These two sections have the same content, but one is hidden on Desktop view, and one is hidden on Tablet and Mobile: https://forum.muffingroup.com/betheme/uploads/344/FGWRZYE07OUK.png Thanks to that, I was able to …
    in Problems displaying my website on the iPhone Comment by Phil March 2021
  • Can you explain to me in more detail how you want it to look, please? https://forum.muffingroup.com/betheme/uploads/688/NK9LZSW427LC.png Thanks
    in Contact Form 7 Version 5.2.2. and Betheme no Colours in PopUp after Send Button Comment by Phil March 2021
  • Did you activate the license key on the online server? If yes, and the problem persists, please send us WordPress dashboard access privately thru the contact form on the right side at http://themeforest.net/user/muffingroup#contact, and we will chec…
    in BeTheme with elementor Comment by Phil March 2021
  • Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Mobile View not working Comment by Phil March 2021
  • I have tested your website and it is not working even with other themes like Twenty Twenty, so it is not Betheme related issue. Please, contact your hosting provider, and ask them if they do not block the safari or if there are no errors in the logs…
    in Fail upgrade 22.0, don't work in safari Comment by Phil March 2021
  • Hello, Please, turn off all of the plugins except Slider Revolution, refresh your cache, and check if this issue still appears. Also, please, switch Betheme to some free theme like Twenty Twenty, and check if the problem persists. Thanks
    in Slider Revolution Issues Comment by Phil March 2021
  • Did you try to use the Duplicator plugin? If yes can you tell me what the results are? Thanks
    in BeTheme with elementor Comment by Phil March 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Fail upgrade 22.0, don't work in safari Comment by Phil March 2021
  • I tried to click on other images, and the lightbox is not working either but switching to see other images works. Can you send me a link to the page that contains an image with a lightbox and a screenshot showing what you are referring to, please? …
    in How can I disable product lightbox but still can click on other pictures? Comment by Phil March 2021
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