Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,829
Last Active
Roles
Moderator

Comments

  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Section Bug - No CSS values get appllied Comment by Phil March 2021
  • Hello, If you would like to change the description, please, go to Betheme -> Theme options -> SEO, and set the Meta | Description. https://forum.muffingroup.com/betheme/uploads/899/8HNC0310GVDQ.png If you want you can also set a specific descr…
    in how can I change the description of the website? Comment by Phil March 2021
  • Your server configuration does not match the ones from your PHPINFO. https://forum.muffingroup.com/betheme/uploads/736/GNYQJ0LSE9IV.png https://forum.muffingroup.com/betheme/uploads/026/VX7I9DP88HPI.png Please, contact your hosting provider again, a…
    in elements disappear Comment by Phil March 2021
  • Please, try the following CSS Code: #Top_bar .responsive-menu-toggle .icon-menu-fine:hover{    color: red!important; } Thanks
    in burger menu hover colors doesn't work Comment by Phil March 2021
  • Please, put this Custom Code in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if it works then. https://forum.muffingroup.com/betheme/uploads/199/U2FJ4QFZB7QS.png Thanks
    in change portfolio section "section-post-related" Comment by Phil March 2021
  • I am glad that everything is sorted now ☺️. Is there anything else I could help you with? Best regards
    in Unwanted mobile side scroll Comment by Phil March 2021
  • 1) I have opened the options of the column that contain this image and text. https://forum.muffingroup.com/betheme/uploads/840/E7JS5I8JES2R.png After reducing the third value (850px), I was able to descrease the height of it. https://forum.muffingro…
    in Distance between the sections Comment by Phil March 2021
  • Sorry, but I cannot see the issue you are describing. I have created a new Page named MuffTest, added a section with text, and everything updated and is working fine. I also added a section to the bottom of the home page with text (MuffTest), and it…
    in elements disappear Comment by Phil March 2021
  • Your main blog page is created in the wrong way and it is causing this issue. Please, recreate it by following the steps from the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-the-blog-and-portfolio-pages/ A…
    in Category not working Comment by Phil March 2021
  • Hi, This option is adding only a schema type to the HTML tag: https://forum.muffingroup.com/betheme/uploads/330/5SZW30NVCT01.png If you would like to add something beyond that, you will have to use a child theme or use some third-party plugin, but w…
    in Schema.org rich data Comment by Phil March 2021
  • If these items do not fulfill your expectations, you can use the column item, and by using some HTML tags and simple CSS, you will be able to create the display that you want to achieve. You should contact your web developer, and he will surely help…
    in Background Image with Link Comment by Phil March 2021
  • Hello, As you can see on the following screenshot, your max input time and max input vars values are low. https://forum.muffingroup.com/betheme/uploads/483/KYSMHL8KBFB2.png Please, contact your hosting provider, and ask them to increase these values…
    in Elements not displayed online Comment by Phil March 2021
  • Hello, If you would like to set the background image for a particular single page header, you will have to write a Custom CSS Code and place it in the Custom | CSS section placed on the bottom of Page Options. https://forum.muffingroup.com/betheme/u…
    in Header background single page Comment by Phil March 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. If after that this issue will not be gone, please keep all minifying plugins off because I need to take a closer look at your website's source. T…
    in Problem with menu mobile Comment by Phil March 2021
  • Please, use the following CSS code, and check if the "plus" symbol is still cut. #Action_bar .social{  padding-right: 3px!important; } Thanks
    in Action bar (menu) Comment by Phil March 2021
  • Hello, If you would like to add a hover color to a hamburger menu, you will have to create a custom CSS code and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. If you need help with that, please, let me know, but I wil…
    in burger menu hover colors doesn't work Comment by Phil March 2021
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
    in Theme purchase code Comment by Phil March 2021
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all the requir…
    in Category not working Comment by Phil March 2021
  • If you would like to know what was changed in the recent updates, please, check the following link where you can find a changelog. https://support.muffingroup.com/changelog/ Thanks
    in Shortcodes in MB Settings Comment by Phil March 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. Moreover, if you are using a child theme, please, switch to parent, and recheck it. Thanks
    in Unwanted mobile side scroll Comment by Phil March 2021
  • Hello, Sorry, but this is not Betheme related question. If you would like to learn more about this topic, you should search for this information on the internet. Best regards
    in J query vs Java Script Comment by Phil March 2021
  • We are really sorry that we cannot help you because, as I said, it is not Betheme related issue, and we cannot do anything when the problem lays on the side of the server. You can check all HTTP response status codes on the following link: https://d…
    in 500 server error when loading pre-built site Comment by Phil March 2021
  • Hello, If you would like to increase the PHP Memory Limit and get rid of this warning, you should contact your hosting provider, and ask them for it. After increasing the Master Value, the warning will be gone. Best regards
    in 2 site in subfolder and php error Comment by Phil March 2021
  • Hi, What you ask for, requires file customization what in reference to Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Item…
    in TiTLE- und ALT-Text in Bildern fehlt Comment by Phil March 2021
  • Hello, The Static CSS option should not cause such an issue because it is only responsible for the CSS on your website. Please, contact your hosting provider, and ask them if you do not have installed some caching tool on your server. Please, also, …
    in Static CSS vs. Hooks or Sidebars not updating in some pages Comment by Phil March 2021
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in After updating the Betheme to 22.0 I'm getting fatal error Comment by Phil March 2021
  • Please, contact your hosting provider, and ask them to increase the max input vars Master Value to 10000. If after that, the issue will persist, please send us WordPress dashboard access privately thru the contact form which is on the right side at …
    in elements disappear Comment by Phil March 2021
  • Hello, Please, open the options of this section, and check if you have this background color set there. https://forum.muffingroup.com/betheme/uploads/689/RVN1HSEALKMV.png If it is already set there, please, turn off all of the plugins, refresh your …
    in Section Bug - No CSS values get appllied Comment by Phil March 2021
  • Hello, Please, go to Betheme -> Theme options -> Global -> Sliders, and there you will be able to set the switching time for slides. https://forum.muffingroup.com/betheme/uploads/573/JGPHTBM2YVYU.png Thanks
    in How can shop slider auto slide? Comment by Phil March 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
    in Responsive Menu not working and mobile menu not working Comment by Phil March 2021
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.