Phil
Phil
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- Phil
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
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Did you try to set the margin and padding to zero for columns, items, and row? https://forum.muffingroup.com/betheme/uploads/514/NJHUKL0XHPFS.png If not, please, try to set it, and check if the top and bottom gap disappear. Thanks
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Hello, Do you have any caching plugins turned on? Because they can hold the settings from before an update. If yes, please, turn them off, refresh your cache, and check if the color change after that. Thanks
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Hello, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-set-up-the-split-menu-header-style/ There you will find explaination on how to correctly set the Split Menu Header style. Thanks
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Did you send me right screenshot? Because I cannot se there anything related with Mega Menu. Can you send me a screenshot showing how you created this menu in Appearance -> Menus, please? Thanks
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we su…
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Hello, Please, put the following Custom CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .mhb .mhb-col.right .icon-menu-fine{ color: #fff!important; } Thanks
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Please, try the following Custom CSS Code: .Latest_news .ul-first .date, .Latest_news .ul-second .date{ display: none!important; } Thanks
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hello, Can you tell me the name of the plugin you are using, please? Moreover, please attach a link so we can check it out. Also please make sure that the page is not under maintenance before you provide us the link. Thanks
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Hello, Please, check the following video tutorial, and ensure that you do all steps correctly while updating the Betheme. https://support.muffingroup.com/video-tutorials/how-to-install-and-update-betheme/ Also, please, turn off all of the plugins fo…
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Hello, Please, put the following Custom CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .woocommerce .product_wrapper .share-simple-wrapper{ display: none!important; } Thanks
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Hello, Sorry, but there is no option to achieve these things. If you would like to change it, you will have to modify the plugin files. If you want to see these features in future updates, please, let us know on the following topic: https://forum.mu…
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Unfortunately, we do not have any video tutorials showing the translation process. But you can find all required information under the following link: https://support.muffingroup.com/documentation/translation/#translation-wpml If you follow the step…
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You can try to put it as the Header background in Betheme -> Theme options -> Header & Subheader -> Header. There you will also be able to set the Parallax effect. https://forum.muffingroup.com/betheme/uploads/060/0KW11NEMCZRG.png Thanks
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If the image license says that it is not free, you will have to buy a license. We do not include the license to use the images with our theme, but mostly we try to use free images. Best regards
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Hello, Please, go to Betheme -> Theme options -> Colors -> Footer, and change the Social Icon | Color. https://forum.muffingroup.com/betheme/uploads/873/4SBBD7RCC749.png Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Please, try to refresh the cache for your website and check if the display of the action bar. Also, you can try to turn off all of the chrome extensions because they may cause this issue too. Thanks
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That is great that it is all sorted now. ☺️ Is there anything else I could help you with? Thanks
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Hi, You can see that this issue is about connection timeout, and the problem is not theme-related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related link…
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1) If you would like to highlight the category of the current portfolio single page, you will have to modify the theme files. In that case, you should contact your web developer, and he will surely be able to help you with it. 2) Are there any other…
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Please, check the following links and ensure that you do all steps correctly. https://support.muffingroup.com/video-tutorials/how-to-install-and-update-betheme/ https://support.muffingroup.com/documentation/installation-updates/ Remember to have all…
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Hello, The nickname on the forum is connected to the nickname you have chosen in Envato, and unfortunately, there is no option to change it in the forum. Best regards
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Hi, To change the size of the images used in portfolio/blog, please navigate to theme options -> blog, portfolio & shop -> featured image. Notice! Remember to use thumbnail regeneration after you make your changes. Otherwise, the images wi…
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What about the other issues/problems? Is there anything else I could help you with for now? Thanks
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Please, edit this page, and on the sidebar on the right, check if this page is set as Parent Page (do not have anything there). https://forum.muffingroup.com/betheme/uploads/555/W9ADJONTE9A1.png You can also check the child pages are assigned correc…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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I am glad that you sorted it out. ☺️ Is there anything else I could help you with? Thanks
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom code, so unfortunately, we cannot really help you. Also, we cannot recommend any plugins other than the ones we support…