Phil
Phil
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Hello, Did you try to contact your hosting provider, as mentioned in the error message? Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.co…
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Hello @Creatoruy, Did you try to do the steps from my first message? https://forum.muffingroup.com/betheme/discussion/comment/191385#Comment_191385 If not, please, do it, and check if this error still appears. Thanks
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Hello, It seems that there is some content placed inside the builder. Can you send me a screenshot from the builder with a wrap that contains these images, please? If you notice something before and after these images, you can try to remove it and c…
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Hello, Can you tell me when this error appeared, please? You were editing pages, installing or updating plugins, modifying theme files, or something else? You can try to turn off all of the plugins and check if this error appears with them disabled.…
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Please, check the links below. There you will find all images from this demo and their licenses. https://www.flickr.com/photos/danrocha/15443661083/ https://www.flickr.com/photos/danrocha/14187194655 http://photodune.net/item/girl-sitting-in-armchai…
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Hello, Please, go to Betheme -> Theme options -> Menu & Action Bar -> Menu and from Style dropdown menu select Highlight. https://forum.muffingroup.com/betheme/uploads/922/CUUZAZOH2BMK.png If this is not what you want to achieve, please…
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Does the aligning issue appear too with another theme? To remove the shadow, please, try to use the following Custom CSS Code: .elementor-field-type-email input{ box-shadow: none!important; } Thanks
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Please edit this slider, go to Module General Options -> Layout, select the Sizing to Auto or Full-Width, and check if these issues with responsiveness appear. https://forum.muffingroup.com/betheme/uploads/383/WTL8FTILE9Z6.png Thanks
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1) To remove the categories, please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Portfolio, and uncheck the Categories from Portfolio Meta. https://forum.muffingroup.com/betheme/uploads/199/10Z5UIPE2AC8.png 2) Please rep…
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Hello, So this happens when you create a new page and try to add new content? Can you tell me what version of Betheme and Elementor do you have, please? Please, also check if this issue appears if you turn off all of the plugins except the Elementor…
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Please put the following Custom CSS Code in the Custom | CSS section in page options of this page, and check if the display suits you. @media screen and (max-width:350px){ table td, table td p, table thead th{ padding: 3px!important; fo…
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You can change the default template by modifying the theme files, but it will be much easier and faster when you will just create your own page. Here is an example of how it can look: https://forum.muffingroup.com/betheme/uploads/915/UQLED3FVYIE3.pn…
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Hello, 1) You can try to place it as an image item in the first section, check the full-width option in section settings, and check to stretch the image in the image settings. https://forum.muffingroup.com/betheme/uploads/844/0PDPIZK51TB6.png https:…
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Hello, You should not worry about the new WP update and Betheme. Before every new version of WP, we test it with our theme and make it compatible if any modifications are required. If there will be any issues that we missed, we will fix them as soon…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
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Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Please, check if your FB does not have country restrictions. https://www.facebook.com/help/778445532225441 https://forum.muffingroup.com/betheme/uploads/146/JR0RUG0IXLGM.png I could not even find it in Google search. The only option I recommend you …
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Unfortunately, there is no option to close the menu after selecting the menu item or adding an "X" button. If you would like to achieve that, you will have to modify the theme/Header Builder files. In that case, you should contact your web…
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No problem. ? That is great you found the source of your problem. Best regards
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Hello, Can you tell me which pre-built website did you use, please? Thanks
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It is not working because you placed this portfolio item and not created it as a portfolio page. If you recreate it by following the video tutorial steps from below, the random option will work. https://support.muffingroup.com/video-tutorials/how-to…
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Did you put these icons as images? If yes, please try to resize them in the item options. https://forum.muffingroup.com/betheme/uploads/585/YA4LDOSXPUKP.png Thanks
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Please, put the following Custom CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .single-portfolio .project-description{ display: none!important; } Thanks
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The buttons named "First" and "Last" will not appear because there is no such functionality. There will be only buttons "1" with the first page with posts and the last page's number with posts, for example, "21&quo…
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Please share with us your PHPINFO file, it's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Please, attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you provide us …
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Hello, While editing your header with Header Builder, please, select the Mobile display, click on Sticky, and switch it to Off. https://forum.muffingroup.com/betheme/uploads/951/7IJ9BCLEIENA.png Thanks
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Hello, The option to turn off the Load More button is placed just below the Portfolio Meta. https://forum.muffingroup.com/betheme/uploads/197/ZXFTMVXT2P6O.png To turn off the pagination, please, go to Betheme -> Theme options -> Blog, Portfoli…
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This is not our official website. If you need to find any information, please visit this website: https://support.muffingroup.com/ If you want to create your own 404 page, you need to create it like a regular page and choose it in Betheme -> The…
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Hello, I noticed that you do not have the newest version of Betheme. Please, update it and check if this issue still appears. Also, please, turn off all of the plugins, refresh your cache, and recheck it. If this problem persists then, please, leave…