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Phil

Phil

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Phil
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  • Hello, Did you set it in page options? https://forum.muffingroup.com/betheme/uploads/639/QQ2O53EHKH9T.png If yes, please, go to Betheme -> Theme options -> Sidebars, and check if you have selected there the Use Page Meta option. https://forum.…
    in bug on sidebar Comment by Phil February 2021
  • Please, put the following Custom CSS Code in the Custom | CSS section on that page. .infobox .infobox_wrapper li{    border: none!important; } https://forum.muffingroup.com/betheme/uploads/747/QY39DWBK4UR6.png Thanks
    in information box Comment by Phil February 2021
  • If you select, for example, an image item in options of this item, you are able to turn on the Grayscale Images option. That is what this function is responsible for. https://forum.muffingroup.com/betheme/uploads/764/NTIT4C3FLQZ1.png Thanks
    in Blog Slider not showing after update version BE 22 Comment by Phil February 2021
  • Hello, Sorry, but Internet Explorer is not supported because of the drop in this browser's market share to less than 1%. All supported browsers are listed in the following link: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-…
    in Display in Internet Explorer incorrect Comment by Phil February 2021
  • Hello, Sorry, but unfortunately, there is no such plugin or add-on. All supported plugins are listed on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 You will have to find a third-pa…
    in EU Cookie Accept plugin Comment by Phil February 2021
  • Hello, Sorry, but unfortunately, there is no option to put the horizontal menu in Muffin Builder. As a workaround, you can create something similar to the menu by using Column item, HTML tags, and CSS. https://forum.muffingroup.com/betheme/uploads/2…
    in Horizontal menu Comment by Phil February 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
    in Sticky Footer on the shop Comment by Phil February 2021
  • I want you to attach a link to your website where you have this issue, to the page that contains this "static" GIF. The Code item is not to execute the code that you place inside it but to display it on your website. https://forum.muffingr…
    in I can't upload a simple GIF much less insert an iframe through the page builder ... Comment by Phil February 2021
  • It was tested on MacBook Pro with BigSur on Safari 14. Best regards
    in Safari not displaying testimonials Comment by Phil February 2021
  • The only kind of support we provide is through this forum, but I am sure that we will handle it here. ☺️ To resolve the issues you mentioned, first, I will need to take a look at your PHPINFO file. If you do not know how to create such a file, pleas…
    in Content getting deleted upon page save Comment by Phil February 2021
  • Can you update the Header Builder plugin, please? We are not doing any major updates for our clients because we do not want to broke anything on your website. https://forum.muffingroup.com/betheme/uploads/208/R1BQ7RKTSNE5.png Thanks
    in Header Builder Menu issue Comment by Phil February 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
    in Transparent menu opacity Comment by Phil February 2021
  • Sorry, but there is no mechanism that would recognize the browser in Betheme. To achieve that, you will have to use some third-party plugin, but we cannot recommend any plugins other than the ones we support. You can find the list on this page, in t…
    in Drop Down Menus not working in IE 11 Comment by Phil February 2021
  • What I wanted to say, that the products on this page are limited there and will show only as many products as you choose, and there will be no navigation to show more. If you want to have a page with navigation, you can use the one that was generate…
    in Next page button is not showing woocommerce Comment by Phil February 2021
  • Did you modify this page? Because I cannot see anywhere this section. https://forum.muffingroup.com/betheme/uploads/224/M8ZEXU22VQQC.png Thanks
    in White line under seperator in responsive theme Comment by Phil February 2021
  • Hello, I have visited your website, it loads pretty fast, and I did not notice that the header loads slower than the rest of the content. But if you would like to change it, and force the Header to load before the rest of the content, you will have …
    in BeTheme - Header loads late Comment by Phil February 2021
  • Hello, There are some HTML errors on your website. https://forum.muffingroup.com/betheme/uploads/004/LMBCDJEA9XDP.png Please, get rid of them by checking if every HTML tag is closed and placed correctly. Thanks
    in Pricing items not showing after two Comment by Phil February 2021
  • Hello, You can select the Blank Page template only for one page. Just edit this page, and in the Page Attributes tab, from the Template dropdown menu, select Blank Page. https://forum.muffingroup.com/betheme/uploads/694/IR9JVRF34OHH.png There is no …
    in How to remove menu just from one home page Comment by Phil February 2021
  • Hello, Please, turn off all of the plugins, resave theme options, refresh your cache, and check if the logo change then. Can you send me your new logo, so I will be sure which one is the most current, please? Thanks
    in Logo Update Comment by Phil February 2021
  • Hello, The breadcrumbs are not working because you have selected an option to hide the Subheader. https://forum.muffingroup.com/betheme/uploads/536/2VTMGMR1J7DM.png The Subheader is the place where breadcrumbs are displayed, so if you hide it, then …
    in Breadcrumbs is not working Comment by Phil February 2021
  • If you are using a Custom HTML widget, you can center the content with inline CSS inside it. Please, check the following screenshot for a better understanding. https://forum.muffingroup.com/betheme/uploads/666/K8RPMLA54NAZ.png Thanks
    in How to Center Footer Widget Comment by Phil February 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then, our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
    in Menu not aligning after update and new licence Comment by Phil February 2021
  • Hello @reachcomunicacion, Sorry, but there is no option to control it. You can only change the time between the testimonials as mentioned above. https://forum.muffingroup.com/betheme/discussion/comment/141273#Comment_141273 Best regards
    in Testimonials not autoplay & slow working site Comment by Phil February 2021
  • Hello, Unfortunately, there is no setting or option to change or control the megamenu's width, and it is generated automatically. In that case, you should contact your web developer, and with some changes in theme files or writing a proper Custom CS…
    in Adapt width of Mega Menu Comment by Phil February 2021
  • Hello, Please, try to put the link to this file in Link input instead of Download, and check if the downloading works then. https://forum.muffingroup.com/betheme/uploads/405/RF5JFM31QAO9.png Look at the following screenshot: https://forum.muffingrou…
    in Button --> Download zip File Comment by Phil February 2021
  • Hello, Did you install the WPBakery through Betheme -> Install plugins? https://support.muffingroup.com/video-tutorials/how-to-install-and-update-bundled-plugins/ After installing it there, you should be able to edit your pages with this builder.…
    in Where is WP Bakery? Comment by Phil February 2021
  • Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and set there the Height to zero. https://forum.muffingroup.com/betheme/uploads/132/0P076MBB2NAU.png Thanks
    in Huge White area at the top of every page Comment by Phil February 2021
  • Hello, You can send a link to your website on this topic. But if you do not want to share it on the forum, you can send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact an…
    in Header Images are not displayed anymore (featured images) – urgent! Comment by Phil February 2021
  • Please, turn off all of the plugins, refresh your cache, and check if this issue still persists. Thanks
    in Update problem on page Comment by Phil February 2021
  • Hello, Please, go to Slider Revolution, edit your slider, in Module General Options, click on Spiner, and there you will be able to change it. https://forum.muffingroup.com/betheme/uploads/792/2IYMM4DB2A71.png Thanks
    in color loading icon Comment by Phil February 2021
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