Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,833
Last Active
Roles
Moderator

Comments

  • Our team will take a closer look at this issue. When we find the source of this problem, we will let you know. Thanks
    in Drop Down Menus not working in IE 11 Comment by Phil February 2021
  • Hello, To change this text, please, select Global Layers while editing this slider. https://forum.muffingroup.com/betheme/uploads/843/EJHGXUAJXRFI.png To learn more about the Slider Revolution, please, check the following links: https://www.youtube.…
    in Hairdresser 3 Comment by Phil February 2021
  • Can you import the slider with a video (for example, from demo Video 3) and check if it works with it, please? From version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported aut…
    in Revolution sliver video not working Comment by Phil February 2021
  • Hello, Please, check the following links: https://www.freepik.com/free-photo/creative-flat-lay-photo-workspace-desk_3520024.htm https://www.rawpixel.com/image/1176/free-photo-image-desk-screen-using-mouse https://www.freepik.com/premium-photo/magnif…
    in Allowed to use images packed in pre-build websites? Comment by Phil February 2021
  • Hello, Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Thanks
    in Problem unregistering the license Comment by Phil February 2021
  • Hello, Are you using child theme? If yes, please, switch to parent, and check if this issue still appears. Also, please, tell what version of WP and PHP do you have. Thanks
    in Drop Down Menus not working in IE 11 Comment by Phil February 2021
  • Hello, This is an issue with Betheme. The fix for it will appear on the beginning of the future week. After this update, these thumbnails will work again. Best regards
    in Offer Slider Thumb Comment by Phil February 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
    in remove Autor from Blog Teaser Comment by Phil February 2021
  • Hello, You can try to copy the whole content, and paste it to the column item. https://forum.muffingroup.com/betheme/uploads/625/RG7WCJY48C26.png But if this will not help, I am afraid that you will have to recreate your page from the beginning. Be…
    in Rebuild page that was converted to html code Comment by Phil February 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
    in Mobile Hamburger menu colors not showing correctly Comment by Phil February 2021
  • Hello, Do you mean these marked items? https://forum.muffingroup.com/betheme/uploads/541/6UXOWNTHHRBD.png If yes, you can create and use Custom CSS Code, and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Do you need he…
    in Change Colour Of Mega Menu Header Comment by Phil February 2021
  • Sorry, but I am seeing this page differently, and I cannot achieve to have this gap https://forum.muffingroup.com/betheme/uploads/803/1G5FBA4021X6.png Did you changed this page? Thanks
    in Menu issues Comment by Phil February 2021
  • By "WP Media" I meant the media tab in WP panel, the place where you upload all your images, videos, etc. https://forum.muffingroup.com/betheme/uploads/276/ACYF1M0WGIU1.png Thanks
    in Sports Theme Comment by Phil February 2021
  • The only option to change this icon is to modify the theme files, but according to Envato's rules, we cannot help with file cutomization. Best regards
    in Hover add to cart button Comment by Phil February 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Facebook share button Comment by Phil February 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. Moreover, if you are using a child theme, please, switch to parent, and check if it works then. Thanks
    in Content not showing: Warning: base64_decode() has been disabled for security reasons Comment by Phil February 2021
  • Please, try to put another email address or [your-name] <[your-email]> in From input field. In the To field, you should set an email address where you want to receive all of the emails from contact forms. Please, check the following guide: htt…
    in Contact Form 7 - How to setup e-mail settings? Comment by Phil February 2021
  • If your changes are not visible, please, be sure that you do not have any caching plugin turned on, because it may hold the settings from before modification. If you are using an SEO plugin, it usually takes a couple of days to update these informat…
    in Facebook share button Comment by Phil February 2021
  • A child theme is not another theme, but a theme that inherits style and functionality from the parent theme, but all file modifications made in the child theme are not overwritten while updating. So you can modify theme files there without worries o…
    in Superindex Comment by Phil February 2021
  • Hello, That is because browsers nowadays are blocking autoplay of YouTube videos. In that case, I recommend you upload this video to WP Media put it from there. https://forum.muffingroup.com/betheme/uploads/874/LAHWWAGKDY3C.png Thanks
    in Sports Theme Comment by Phil February 2021
  • Please, put the following code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #menu .menu-item a span{    border-color: #fff!important; } Thanks
    in How to align "action bar" to right? Comment by Phil February 2021
  • Our team is still working to find the source of this issue and to fix it. Sorry for the inconvenience. Best regards
    in Alt Tag is not showing the Navigation and <i> tag icons show empty links error Comment by Phil February 2021
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Error after activating header-builder Comment by Phil February 2021
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Theme & plugins won't update/install - empty folders Comment by Phil February 2021
  • Hello, Maybe it is not exactly what you want, but you can go to Betheme -> Theme options -> Addons & Plugins -> Addons, and turn on the option Show image Alt text as caption for lightbox image. Thanks to that the alt text of this image …
    in Include text in the image gallery Comment by Phil February 2021
  • Please, put the following Custom CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #Subheader::after{  display: none!important; } Thanks
    in Pages content header is overlapping the product image. Comment by Phil February 2021
  • Yes, you can still deregister your license key from the dev domain using the tool I mentioned before. Re-registering your license key will not affect your customizations because all of these informations are stored and safe in the database. Only if …
    in Align Menu Right Comment by Phil February 2021
  • But how can I send you the link secretly? Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Notice! Please attach a link to this forum discussion. https://forum…
    in How to align "action bar" to right? Comment by Phil February 2021
  • Sorry, but I do not think that would be possible. Best regards
    in Migrate from Muffin builder to another page builder Comment by Phil February 2021
  • Are you able to send me a link to your website, please? It would be much easier to help you if I see this subheader. Thanks
    in Text of breadcrumbs should be in the middle of the space for it Comment by Phil February 2021
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.