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Phil

Phil

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Phil
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  • Hello, 1a) If you would like to put your social icons on the right side of the Action Bar, you can use the Header Builder plugin. If you want to learn more about this tool, please, check the following video tutorial: https://support.muffingroup.com/…
    in Social media icons, copyright Comment by Phil February 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
    in Muffin Header Builder Element Spacing Comment by Phil February 2021
  • You can try to use a Move up option for a wrap or putting some negative margin. https://forum.muffingroup.com/betheme/uploads/905/X5VAKCB0FB73.png https://forum.muffingroup.com/betheme/uploads/514/E8S0OXJWDOO7.png But you must be aware of using it b…
    in Quotes in masonry grid or portfolio Comment by Phil February 2021
  • A category page is generated automatically from a file, and there is no settings or option to edit it like a regular page. That is why you need to modify the theme files. Best regards
    in Category Description Comment by Phil February 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
    in Mobil Menu 3 level with toggle icon Comment by Phil February 2021
  • I am glad that you found the solution. ? If you have any further questions, feel free to ask. Thanks
    in Muli Font for BeBusiness 3 Comment by Phil February 2021
  • Hello, Please, go to Betheme -> Theme options -> Global -> Logo, and check if you do not have inserted some low value in the Height section. https://forum.muffingroup.com/betheme/uploads/907/9SFUONU4N1VY.png If this will not help, please, t…
    in Logo Shrinks Comment by Phil February 2021
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
    in Purchase code already used. Please deregister purchase code and remove theme folder Comment by Phil February 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost), then our help will be limited, you will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before you p…
    in Sticky Header not working Comment by Phil February 2021
  • Hello, Sorry, but I quite do not understand. After saving your page, the changes do not appear, or saving is working, and you only get this message? Can you tell me what plugins are you using and what version of Betheme do you have, please? Thanks
    in Your changes may not be saved Comment by Phil February 2021
  • Hello, If you would like to increase the size of the sticky header, you will have to use the Header Builder plugin. If you want to learn more about this tool, please, check the following video tutorial: https://support.muffingroup.com/video-tutorial…
    in When scrolling down header is too smal Comment by Phil February 2021
  • Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and remove/put some low value in Height section. https://forum.muffingroup.com/betheme/uploads/955/WMVDMGOZ4RLS.png Thanks
    in Too much space between menu and content Comment by Phil February 2021
  • If you would like to change that, you will have to use the Header Builder plugin. If you want to learn more about this tool, please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-build-a-custom-header/ T…
    in Menu disappears Comment by Phil February 2021
  • I noticed that you do not have the newest version of WP. Can you update it, and check if this issue still appears, please? Before the update, you can do a backup of your website with the Duplicator plugin. https://wordpress.org/plugins/duplicator/ …
    in "muffin menu" menu entries at second level don´t show up Comment by Phil February 2021
  • No, you need to delete the only main theme, but as @Pablo mentioned, your Betheme was not updated for a long time, and some modifications you made in child theme may not work, and you will have to recreate them. Best regards
    in Changes are not saving when trying to update the site using muffin builder Comment by Phil February 2021
  • To change this text, please, go to Betheme -> Theme options -> Translate -> Blog & Portfolio. https://forum.muffingroup.com/betheme/uploads/612/E58OO9AUFG6W.png Thanks
    in Trailer box loads image to page before the animation happens. And a Portfolio question Comment by Phil February 2021
  • Hello, If you put this video in Vimeo or Youtube, you will be able to use Image item instead of the code you used, and put the link to this video in Zoomed image section. Check the following screenshot for better understanding: https://forum.muffing…
    in Image in Column to open video Comment by Phil February 2021
  • Hello, Sorry, but unfortunately there is no such layout available in our theme. You can check all layouts under the following link: https://themes.muffingroup.com/be/theme/portfolio/flat/?mfn-s https://forum.muffingroup.com/betheme/uploads/977/ZHBRI…
    in Quotes in masonry grid or portfolio Comment by Phil February 2021
  • Hello, In that case you should contact Elementor support, because in Betheme there is no option to set different menus for single products and product archive. Thanks
    in Menu on Single Product and Product Archive Comment by Phil February 2021
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. Also, if you are using child theme, please, switch to parent, and check if it works then. Thanks
    in sticky logo doesn't appear update Comment by Phil February 2021
  • Hello, This button is not working because there is a wrap that is overlaping it. https://forum.muffingroup.com/betheme/uploads/447/6BPWVUJ4DRZO.png If you only remove the margin-top: -200px (Move Up option in wrap settings), this button will be clic…
    in Button not working Comment by Phil February 2021
  • Hello, Please, try to use different slider and check if this other slider works. From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically.  You can also …
    in revolution slider video autoplay doesn't work Comment by Phil February 2021
  • If you want to modify the theme files, you can replace it manually, but we do not provide help with files customization. Best regards
    in "Read more" translation not working Comment by Phil February 2021
  • Hi, all of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the the…
    in unlimited domains Comment by Phil February 2021
  • Hi, all of the themes on the envato market are under the same license, details: https://themeforest.net/licenses/standard You can use one license per end product, so you can use any pre-built website you desire or mix them but you cannot use the the…
    in Registration on localhost Comment by Phil February 2021
  • As you will see on the following screenshot, you have low max input vars value. https://forum.muffingroup.com/betheme/uploads/902/80LZWOSOGKZJ.png Please, contact your hosting provider to increase it to at least 5000, and after that your issue with …
    in Full page layout not showing and getting cut off. Comment by Phil February 2021
  • Hello, If you want to play the video in lightbox after clicking on image, you just need to put the link to the video in Zoomed image section in Image item. https://forum.muffingroup.com/betheme/uploads/212/RPGA8N15537M.png If this is not what you wa…
    in embedding video and having it play in lightbox Comment by Phil February 2021
  • Sorry, but I quite do not understand. Can you describe to me greater what you want to achieve, please? Thanks
    in Menu disappears Comment by Phil February 2021
  • To achieve that, you will have to modify the theme files too. Best regards
    in Category Description Comment by Phil February 2021
  • Hello, Please, go to Bethem -> Theme options -> Header & Subheader -> Header, and in Height section put some value, for example 50, and check if this issue still appears. https://forum.muffingroup.com/betheme/uploads/665/71C4IDJMLGK0.pn…
    in Pages content header is overlapping the product image. Comment by Phil February 2021
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