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Phil

Phil

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Phil
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  • Hello, Unfortunately, there is no setting to switch the image with text in feature box, but you can achieve that, by using Column item with text, and Image item with image. https://forum.muffingroup.com/betheme/uploads/237/MFE48FKVARSP.png Thanks
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
  • Hello, If you want to hide the Subheader on the particular pages/post, you can set that in page opitons. https://forum.muffingroup.com/betheme/uploads/394/49MQ07I3JYTX.png Best regards
  • Hi, What you are referring to is the action button. Please go to theme options -> header & subheader -> extras and change the action button. See here: http://prntscr.com/fb1egt We sometimes also add the 'BUY NOW' button as the last menu it…
  • Hello, Please, check the following video tutorial, and be sure that you made all steps like in there. https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ Remember to have activated only required plugins for that demo. …
  • Please, remove the .archive from the beginning od this code to have this: .post-desc .post-excerpt{       word-wrap: break-word!important; } and check, if it works then. Thanks
  • Please, go to Betheme -> Theme options -> Global -> Advanced, and check if you do not have disabled Betheme pre-built websites. https://forum.muffingroup.com/betheme/uploads/826/A8OU5G58PPTM.png If this option is already unchecked, please, …
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Unfortunately, there is no setting to close the menu after click in onepage websites. To achieve that, you will have to modify the theme files, but we do not provide support with such customization. But if you would like to see this feature in futur…
  • 1) Please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Blog, and check if you do not have turned off the comments in Single Post section. https://forum.muffingroup.com/betheme/uploads/120/9NNTLDC51D2J.png Also, please, g…
  • If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com…
  • 1) Can you show how it looks in your builder, please? I tried to recreate it, and this is the result. https://forum.muffingroup.com/betheme/uploads/044/YQQJCL7YCCWA.png https://forum.muffingroup.com/betheme/uploads/246/FJ4F8B765TZ0.png https://forum…
  • Hello, Did you create blank page for checkout, and selected it in WooCommerce settings? https://forum.muffingroup.com/betheme/uploads/284/PZCWK9EIZGQ5.png If yes, please, turn off all of the plugins except basic WooCommerce, and check if this issue …
  • With some changes, it should be possible, but it requires more advanced coding, and in that case, you should contact your web developer. Best regards
  • Please, send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
  • Probably you did not have this issue on your previous websites because, as you mentioned, this website is "the largest and most significant". On websites with less content, this problem does not occur, but when the amount of content breaks…
  • Please, check the following steps on how to create a sidebar: 1) Go to Betheme -> Theme options -> Sidebars, type the sidebar's name and click Add Sidebar. https://forum.muffingroup.com/betheme/uploads/485/H104F387ZEGF.png 2) If you want to di…
  • Hello, Sorry, but your website has under construction enabled. Can you turn it off for a while, so I could take a closer look at it, please? Thanks
  • After checking your PHPINFO file I made sure that the issue do not lay on your server configuration. Can you chceck if this issue appears when you disable all of the other plugins? If you are using child theme, please, switch to parent theme, and ch…
  • Can you send me a link to the product that contain this list, please? I need to take a closer look at it. Thanks
  • Hello, Please share with us your PHPINFO file, it's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Actually it is a matter of the size. Look at the following screenshot. https://forum.muffingroup.com/betheme/uploads/100/MVYX2WKPY80D.png As you can see the thmubnail image has 150px x 150px, but it is streched on the page, and that is why it is blu…
  • Please, try the following Custom CSS Code, and check if the issue still persist. .archive .post-desc .post-excerpt{    word-wrap: break-word!important; } Thanks
  • Hello, Please, turn off all of the plugins, refresh your cache and check if this issue still appears. Also, please, try do to a couple of attemps of registering. Thanks
  • Hello, Can you describe to me greater what you want to achieve, please? It would be great if you attach some example how it should look like, and a link to your website. Thanks
  • If you want to upload an audio, you can do it thru WP Media Library. https://forum.muffingroup.com/betheme/uploads/970/TN6LCCD95JQ3.png Can you send me a link to your website and screenshot showing this button, please? I need to take a closer look a…
  • Hello, Unfortunately, there is no option to do the exact thing, but for workaround you can use Zoom Box item, and put there one image with list point, and in content section put this "Let's see" text. https://forum.muffingroup.com/betheme/…
  • Hello, The only option to achieve something similar in our Theme is to use the Overlay Menu header layout style, but it will change your display on desktop too. Please, check if it suits you. https://forum.muffingroup.com/betheme/uploads/438/LPBITVN…
  • Please share with us your PHPINFO file, it's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
  • Please, turn off all of the plugins except Elementor, refresh your cache, and check if the issue still appears. If this will not help, please, send us WordPress dashboard access privately thru the contact form which is on the right side at http://th…
    in Elementor Comment by Phil January 2021
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