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Phil

Phil

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Phil
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  • Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and reduce the Height value. https://forum.muffingroup.com/betheme/uploads/599/VBN4DI14JQWI.png Also, head to Betheme -> Theme options -> Header & …
  • I noticed that you have very old version of Betheme. Please, update it, and check if the issue still appears. Head to the link we provided below, there you will find all of the informations how you can update the theme successfully. https://support.…
  • Hello, The Shop, Cart and Checkout pages are not created automatically. First you need to create three blank pages, and set them in WooCommerce settings. https://support.muffingroup.com/documentation/shop-creation/ https://forum.muffingroup.com/beth…
  • Hello, Unfortunately, there is no such feature in our theme. To achieve that you would have to use some third party plugin, but I cannot recommend you any because we just do not support plugin that will allow that. If you would like to see this feat…
  • Maybe creating some kind of div at the bottom of this sidebar with this image as background would do the job. Best regards
  • Hello, Can you tell me what shortcodes did you use, please? Please, also check if this issue appears when you switch to some default theme like Twenty Twenty. Thanks
    in Elementor Comment by Phil January 2021
  • I wanted you to send a private message about deregistering in the previous message, but now when you handled it, I need to ask you for one private message more with the dashboard access. Thanks to that, we will be able to check out what is wrong wit…
  • The Betheme is "messing up a form" because it comes from unsupported plugin. If you are looking for someone that will be able to help you with custom codes ,please, check the following link https://wpkraken.io/?ref=muffingroup. Best regar…
  • Unfortunately, there is no option or setting to modify its height. If you want to decrease this height, I recommend you to reorganize the menu items because there are too many of them in one column. Best regards
  • Hello, Can you describe your issue greater, please? It would be great if you attach a screenshot showing what is wrong. Thanks
  • Please, try to put the following CSS Code in Custom | CSS section placed in the bottom of page options. .image_frame{  margin: 5px!important; } https://forum.muffingroup.com/betheme/uploads/960/6CKGG2V6UDQO.png Thanks
  • Hello, Please, turn off all of the plugins except basic WooCommerce, refresh your cache, and check if the issue still appears. Moreover, if you are using child theme, switch to parent theme, and check if it works correctly then. Thanks
  • If your issue is gone, then I need no more informations, but if you have any other problems or issues, feel free to ask ? Best regards
  • Can tell me what do you mean by "the same layout", please? You mean these lines between list points or something else? Thanks
  • Sorry, but can you tell me what do you mean by "lid"? Thanks
  • Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check it out Notice! Please attach a link to this forum discussion. Thanks
  • I found a workaround, that you can try. 1) Select the Video item. https://forum.muffingroup.com/betheme/uploads/617/6W6B7RQJ8991.png 2) In Image Overlay put the image with text and turn on the Lightbox option. https://forum.muffingroup.com/betheme…
    in vimeo popup Comment by Phil January 2021
  • Please, add the following CSS Code too, and it will disappear. .post .desc span.label{    display: none!important; } Thanks
  • Hello, Sorry, but it will require some advanced coding. In that case you should contact your webdeveloper. Thanks
  • Hello, Please, turn off all of the plugins except basic WooCommerce, refresh your cache, and check if the issue still appears. Moreover, if you are using child theme, switch to parent theme, and check if it works correctly then. Thanks
  • Hey, the message "The package could not be installed[...]" could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/…
  • Unfortunately, we cannot help you with it because we do not know how this plugin works, but I believe that your webdeveloper should be able to help you to modify it as you wanted. Best regards
  • Sorry, but in situation that you cannot change these values or hosting provider, it is the last option I can see. Best regards
  • Sorry, but I am a bit confused now. Can you describe to me greater what you want to exactly achieve, please? It would be great if you attach some screenshots with explanation. Thanks
  • There is an option to remove this space with Custom CSS, but it will remove it from all popups. If you still want it, please, let me know, and send a link to your website. Thanks
    in vimeo popup Comment by Phil January 2021
  • Hello, Betheme has only basic SEO options, that can be find in Theme options or page options. If you would like to have extended SEO, then you should install a SEO plugin like YOAST. https://yoast.com/wordpress/plugins/seo/ Best regards
  • Hello, Please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Blog, and check if you did not put anything in Exclude Category input. https://forum.muffingroup.com/betheme/uploads/579/VNR5CG8LX9C0.png Also, please, turn off …
  • Sorry, but I do not know what linebreaks are you talking about. Can send me a screenshot pointing it, please? Thanks
  • Please, go to Header Builder, click on options, turn off the option Header layered on top of content, and check if the space at the top appear. https://forum.muffingroup.com/betheme/uploads/919/5BIGIDPDKVD9.png Thanks
  • Hello, To achieve that you can create a custom class that will change the background after the hover, and put the CSS Code for it in Betheme -> Theme options -> Custom CSS & JS -> CSS. https://forum.muffingroup.com/betheme/uploads/778/D…
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