Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,839
Last Active
Roles
Moderator

Comments

  • Hello, Please share with us your PHPINFO file, it's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Muffin Builder not updating pages after migration Comment by Phil January 2021
  • Hi @Wideminddesign, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in Change Action Bar Background Colour Comment by Phil January 2021
  • Hello, If you want to change the background only for circled item, you can create Custom CSS Code. If you need help with it, please, let me know. Thanks
    in Background color cannot be changed Comment by Phil January 2021
  • Hello, Please, go to edit of your main shop page, and in page options in Layout section choose Left Sidebar. https://forum.muffingroup.com/betheme/uploads/009/0JM2V9E2QY9L.png Thanks
    in Woocommerce sidebar Comment by Phil January 2021
  • Hello, Please, edit the wrap that contain this text, add some margin bottom to it, and check if this issue still appears. https://forum.muffingroup.com/betheme/uploads/470/3ORWRL0HD5LY.png Thanks
    in Problem Screen with Mobile Version Comment by Phil January 2021
  • Did you turn off your plugins one by one, and checked at which plugin this gap dissappears? If not, please, do that because one of your plugins cause this space. I was checking your website on Firefox mobile mode on desktop. Thanks
    in Reduce Space Header Mobile Comment by Phil January 2021
  • Hi, To change the size of the images used in portfolio/blog, please navigate to theme options -> blog, portfolio & shop -> featured image. Notice! Remember to use thumbnail regeneration after you make your changes. Otherwise, the images wi…
    in Same thumbnails size for Be-Blog block Comment by Phil January 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in html problem Comment by Phil January 2021
  • Hello, 1) If you want ot remove all Add to Cart buttons, please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Shop, and there you will be able to turn this option on. https://forum.muffingroup.com/betheme/uploads/816/V4DJ…
    in Hide Add to cart ajax button on all products Comment by Phil January 2021
  • Do you use child theme? If yes, please, switch to the parent theme, and check if this issue still appears. Also, please, turn off all of the plugins, refresh your cache and check if your problem is gone. If this will not help, send us WordPress dash…
    in color issue Comment by Phil January 2021
  • 1) But it is working as you want. As soon as I scroll on the text "Hi, I'm Dr.[...]" the animation executes. 2) To center the content in Footer, you can use simple CSS. https://forum.muffingroup.com/betheme/uploads/826/SLF2JP0RS2EM.png 3) …
    in Add images Comment by Phil January 2021
  • Hello, Please, turn off all of the plugins, and check if this issue still appears. If this will not help, please, contact your hosting provider, and ask them to look at the logs for errors. Thanks
    in Internal Server Error when saving Theme options Comment by Phil January 2021
  • Please, out the following Custom CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .tabs_wrapper table{ border: 1px solid #E5E5E5!important; } If it is not what you want to achieve, you should contact your webdeveloper. T…
    in table style Comment by Phil January 2021
  • Hello, You can modify the post title's size by preparing Custom CSS Code and putting it in Betheme -> Theme options -> Custom CSS & JS -> CSS. If you need help with it, please, let me know. Thanks
    in Change size of blog post titles Comment by Phil January 2021
  • Hello, Please, turn off all of the plugins, update your page, refresh your cache, and check if this issue still appears. Thanks
    in Page options not working or not showing all content on muffin builder Comment by Phil January 2021
  • I have tested this shortcode with Betheme and Twenty Twenty, and it is not working on both of them (in the previous message, I used a shortcode without "_url" and the end). In that case, you should contact the WooCommerce support too, and …
    in custom add to cart link Comment by Phil January 2021
  • Sorry, but unfortunately, there is no option to achieve that. This functionality comes from WordPress, and we did not modify it. If you would like to change that, you would have to modify the theme files, but we do not provide support with that. Th…
    in Blog shows Excerpt instead of Content Comment by Phil January 2021
  • Please, turn off all of the plugins, resave the Theme options, update every page, refresh your cache and check if the problem is still there. Thanks
    in I am facing problem to update the theme and my website layout also brooked somewhere Comment by Phil January 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in Logo and navigation menu are too big on top in woocommerce Comment by Phil January 2021
  • Hello, It is always good to have the newest version of Betheme, but it will go to if you have version 7 and above. The max input vars will not change after the update, and to change that, you must contact your hosting provider. Moreover, I recommend…
    in php version muffingroup BeTheme Comment by Phil January 2021
  • The button should generate automaticly after using this shortcode. https://forum.muffingroup.com/betheme/uploads/875/FR7RI1WYC3M4.png https://forum.muffingroup.com/betheme/uploads/190/XG92OO1QFKD5.png If you want to put anchor link iside the button …
    in custom add to cart link Comment by Phil January 2021
  • Hello, Are you sure that you are not uploading files bigger then 25MB? https://forum.muffingroup.com/betheme/uploads/874/G14SBBOPWLZW.png Please, turn off all of the plugins, and check if this issue still appears. You can also contact your hosting p…
    in Medialibrary doesn't accept pdf and zip files Comment by Phil January 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
    in I am facing problem to update the theme and my website layout also brooked somewhere Comment by Phil January 2021
  • Please, try to use the following Custom CSS Code. /*changing font and color for title*/ .woocommerce .page-description h1{    font-family: 'Arial'!important;  color: #213769!important; } /*increasing spacing at the top of products*/ .woocommerce .pr…
    in Product Title and Spacing Comment by Phil January 2021
  • After turning off all of the plugins the space below header disappear (see attached screenshot). https://forum.muffingroup.com/betheme/uploads/955/36A4NW8PTOGU.png Please, disable your plugins one by one and check which one cause this issue. Thanks
    in Reduce Space Header Mobile Comment by Phil January 2021
  • Hey, this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in I am facing problem to update the theme and my website layout also brooked somewhere Comment by Phil January 2021
  • Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
    in CREATE A PAGE WITH CUSTOM MENU AND FOOTER (OR WITHOUT THEM) Comment by Phil January 2021
  • 1) But shortcodes do not work in Button item. All shortcodes should be placed in Column item. https://themes.muffingroup.com/be/theme/shortcodes/typography/#columns Links inside Button item should be URL links. https://forum.muffingroup.com/betheme/…
    in custom add to cart link Comment by Phil January 2021
  • Sorry, but unfortunately there is no option to use Classic style only for particular items. But you can customize your table using Custom CSS Code. Best regards
    in table style Comment by Phil January 2021
  • That is great you found the source of your issue! ? Is there anything else I could help you? Best regards
    in Iregular Spacing Comment by Phil January 2021
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.