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Phil

Phil

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Phil
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  • 1) Please, create your menu with anchor links again following these steps: 1. Go to menus and create a new menu - http://prnt.sc/f2v9he 2. Name the menu and add a custom link with the ID anchor you will use later(do not use spaces). Add to menu -htt…
  • Hello, Do you use Muffin Menu widget? If yes, please, use option Show on click from Submenus dropdown menu. https://forum.muffingroup.com/betheme/uploads/687/57CV6PBXAYAA.png Thanks
    in Side Bar Comment by Phil January 2021
  • Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
  • Sorry, but this will not work. Can you contact us when your website will be online, please? Thanks
  • Hello, Can you explain to me how did you get this SSL certificate, please? By some plugin or directly on the server? Can you also tell me why you have putted your page in frame? Thanks
  • Hello, The only option is to turn off the Footer for the whole website. To do that, please, go to Betheme -> Theme options -> Footer, and select Hide Footer from style dropdown menu. https://forum.muffingroup.com/betheme/uploads/786/BB53YVTZWA…
  • Hello, Probably you made some modification in your child theme that is causing this issue. Sorry, but we do not help with modifying and customizing child theme/parent theme files. Best regards
  • Please, try to recreate your header using Header Builder plugin. To learn more how to use this tool, please, check the following video tutorial. https://support.muffingroup.com/video-tutorials/how-to-build-a-custom-header/ Thanks
    in Action bar Comment by Phil January 2021
  • Can you explain to me greater what you want to achieve, please? Thanks
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we su…
  • Hello, Unfortunately there is no option or setting to change the width of it because modifying this bar may corrupt the display of your whole website. Best regards
  • Hello, Unfortunately there is no option or setting to achieve that. If you would like to have it on your website, you would have to modify the theme files, but we do not provide support with that. Thanks
  • Hello, Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and put there the following Custom CSS Code. body.single-post{  background: #fff!important; } Thanks
  • Sorry, but I quite do not understand. Can you explain your issue greater to me, please? Please, also, check the following video tutorial about Managing Footer Widgets. https://support.muffingroup.com/video-tutorials/how-to-manage-footer-widgets/ T…
  • Hello, Sorry, but unfortunately we do not have such feature with our theme. To achieve that you would have to modify the theme files, but we do not provide support with that. Best regards
  • For that I would need a link to your website to take a closer look at it. Are you able to make it live for a while? Thanks
  • Hello, Sorry, but unfortunately it is not possible to remove margin/padding around the products because it is hardcoded in theme files. But if you want to remove the price you would have to create Custom CSS Code, and place it in Betheme -> Theme…
  • Hello, Please, check the following link about Static CSS, and be sure that you save Theme options each time you make any change. https://support.muffingroup.com/documentation/static-css/ Also, please, check if this issue appears when you have disabl…
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discu…
  • In that case, you should contact your hosting provider, and ask them to check what is slowing down your website. Thanks
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discu…
  • Hello, Please, go to Betheme -> Theme options -> Global -> Hooks, and remove everything from Bottom section. https://forum.muffingroup.com/betheme/uploads/682/I0HSLEOLAK3Z.png After that, please, check if this issue still appears. Thanks
  • If you want to keep different display for mobile and desktop, then you should not use H1 tags in these section. In that case you should change these H1 tags to any other H tag, and put H1 tag in section that is displayed both in mobile and desktop. …
  • I also tried to use these parameters in iframe too, but they do not work either. They also do not work with the default theme. I can assure you that is not issue related with Betheme. Best regards
  • Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance be…
  • 1) I do not know what margins are you talking about. Can you send me a screenshot showing these margins, please? 2) By "box of color" you mean border around the menu items? If yes, you can achieve that by creating and using Custom CSS Code…
    in Add images Comment by Phil January 2021
  • Please, try to choose your Subheader in page options for that page. https://forum.muffingroup.com/betheme/uploads/420/MAJVTTZVF1CW.png Thanks
  • Hello, I noticed that you do not have the newest version of Betheme. Please, update it, and check if the issue still appears. Thanks
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