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Phil

Phil

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Phil
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  • Hello, 1) To change the length of the excerpt, please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Blog, and in Options section you will be able to modify it. https://forum.muffingroup.com/betheme/uploads/720/YLRJBDU8D8H…
    in Blog Comment by Phil January 2021
  • Like I said in previous message, you would have to modify the theme files. In that case you should contact your webdeveloper. Best regards
    in Masonry Tiles Blog spacing Comment by Phil January 2021
  • Sorry, but I do not understand. Can you rewrite your message in English, please? Thanks
    in checkboxes are not displayed horizontally on the iPhone Comment by Phil January 2021
  • Please, turn off all of the plugins, refresh your cache, and check if the issue still appears. Thanks
    in Header broke after updating the modules Comment by Phil January 2021
  • Hello, 1) To display your submenu vertically, please, go to Appearance -> Menus, and uncheck the Active Mega Menu option. https://forum.muffingroup.com/betheme/uploads/569/DD92POZ0OMMQ.png 2) To make your submenu transparent, then you will have t…
    in Submenu not accessible Comment by Phil January 2021
  • So, everything is working fine now? Is there anything else I could help you? Best regards
    in Hide featured image on single post and ShareThis Comment by Phil January 2021
  • Hello, I noticed that you have couple of HTML errors on your website. https://forum.muffingroup.com/betheme/uploads/834/EH8N02LU12ML.png Please, get rid of them, by checking if all HTML tags are placed and closed correctly. Thanks
    in checkboxes are not displayed horizontally on the iPhone Comment by Phil January 2021
  • Hello, Please, send us a link to your PHPINFO file. If you do not know how to do that, please, check the following link. https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Also, I noticed that you do not have the newest version …
    in Changes are not being saved Comment by Phil January 2021
  • Hello, Please, check the following link about translations, and follow the steps from there. https://support.muffingroup.com/documentation/translation/ Remember that some of the words can be translated in Betheme -> Theme options -> Translate.…
    in Can't get translation file .mo and .po to work Comment by Phil January 2021
  • In that case you should contact All in One SEO support because we did not test this plugin and we do not know how it works. Thanks
    in Google Link Structure Comment by Phil January 2021
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
    in Font size and background Comment by Phil January 2021
  • That is great that you found the source of your issue. Is there anything else I could help you? Thanks
    in subheader background in mobile Comment by Phil January 2021
  • We searched your website on google and it seems to be an issue with your SEO plugin. https://forum.muffingroup.com/betheme/uploads/329/SEDF8DZUY8GR.png Please, turn off this SEO plugin, and check if the issue still appears. Remember that making chan…
    in Google Link Structure Comment by Phil January 2021
  • Sorry, but the link is not working. https://forum.muffingroup.com/betheme/uploads/582/57QRG1YLAE3O.png Can you send it again, please? Thanks
    in Changing Image Title Container BG Colour Comment by Phil January 2021
  • Hi, Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files directly in which case we suggest using a child theme. W…
    in old version and update Comment by Phil January 2021
  • Hello, To achieve that, you can create special menu for mobile display, where all items will be at the same level. After that, please, go to Betheme -> Theme options -> Responsive -> Header, and there you will be able to set that menu. http…
    in Sub Menu on Mobile Comment by Phil January 2021
  • Sorry, but we did not test these plugins with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we supp…
    in Woocommerce Product Page tab not working Comment by Phil January 2021
  • If you only migrate your website correctly, then you should not meet any problems. I recommend using Duplicator plugin because we used it couple times and we had no problems with it. https://wordpress.org/plugins/duplicator/ Thanks
    in Deregister Theme Comment by Phil January 2021
  • The image you are referring to is favicon. To change it, please, go to Betheme -> Theme options -> Global -> General, and at the bottom of options you will be able to upload your favicon. It should be 32x32px and has .ico extension. https:/…
    in Logo Settings Comment by Phil January 2021
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we suppor…
    in Responsive Menu Toggle Comment by Phil January 2021
  • First, you need to edit the page that has this background. https://forum.muffingroup.com/betheme/uploads/886/6CZKMBDWP973.png After that, click on section option (pencil icon). https://forum.muffingroup.com/betheme/uploads/125/ZCSYEIZFUNUG.png And t…
    in Trying to figure out how to change this info + Background Comment by Phil January 2021
  • Hello, If you would like to import another pre-built website, you should do it in on subdomain/subfolder. There is an option to import another demo without reseting the database, but it will mess up your website. Best regards
    in Importing Multiple Pages Comment by Phil January 2021
  • Then, please, turn off all of the plugins, resave theme options, refresh your cache, and check if the issue still appears. Thanks
    in Mobile Menu Comment by Phil January 2021
  • If you want to remove the images only from related posts, please, try the following CSS Code. .post-related .single-photo-wrapper { display: none; } Thanks
    in Hide featured image on single post and ShareThis Comment by Phil January 2021
  • Hello, Please, go to the Header Builder, and check if you have set your mobile display correctly. Check if your mobile display has turned on action bar, and if the menu is placed there. https://forum.muffingroup.com/betheme/uploads/344/RM002V8NH1K4.…
    in Action Bar, Row 2 & 3 Not Showing on Mobile Comment by Phil January 2021
  • Hello, Please, put your submit button in HTML tag, and use attribute "text-align: center". https://forum.muffingroup.com/betheme/uploads/960/VLWLAP70B7WX.png Thanks
    in Forms Comment by Phil January 2021
  • 1) I checked your website on Safari and Firefos, and it looks fine to me. https://forum.muffingroup.com/betheme/uploads/853/STYU25J0NV1M.png Are there any steps to reproduce to notice this issue? Did you refresh the cache? 2) To get rid of this bla…
    in Font size and background Comment by Phil January 2021
  • Please, turn off all of the plugins, except Contact Form, and check if the issue still appears. Also, please, if your Contact Form is configured correctly. https://contactform7.com/setting-up-mail/ Thanks
    in forms not sending (contact form 7) Comment by Phil January 2021
  • Hello, Do you want to remove this whole circled box? If yes, then you should create and use Custom CSS Code, and put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. If you need help with it, please, let me know. Thanks
    in Customize Product Detail Comment by Phil January 2021
  • Hello, To turn off this icon, please, go to Betheme -> Theme options -> Header & Subheader -> Extras, and turn on the Hide option in Top Bar Right section. https://forum.muffingroup.com/betheme/uploads/677/TTCQXDISIE7D.png Thanks
    in Delete Cart on the Header Comment by Phil January 2021
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