Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,839
Last Active
Roles
Moderator

Comments

  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in Greyscale featured images only randomly displayed Comment by Phil January 2021
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in Single productpage padding Comment by Phil January 2021
  • Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
    in homepage slider image height Comment by Phil January 2021
  • That is great you found the solution. Is there anything else I could help you? Best regards
    in Hide Portfolio featured Image border. Comment by Phil January 2021
  • 2) Sorry, but I cannot tell which file contain this information. You must find it by yourself. 5) Please, also add the following CSS Code. .post-item .post-desc .post-footer .post-links i{   display: none!important; } 6) Changing the last post read …
    in Blog Listing Styling Comment by Phil January 2021
  • In the screenshot below, you will notice that the Master value of max_input_vars and max_input_time are low. https://forum.muffingroup.com/betheme/uploads/792/4FUFMAP4XQHD.png Please, contact your hosting provider to increase these values. max_input…
    in No Changes are saved Comment by Phil January 2021
  • Hello, Can you tell me what plugin did you use to migrate your website, please? We recommend to use duplicator plugin because we used it many times, and it always worked without any issues. https://wordpress.org/plugins/duplicator/ Best regards
    in Some items do not display correctly after migration Comment by Phil January 2021
  • Please, go to Settings -> Permalinks, change the permalinks and check if the issue still appears. If this will not help, please, send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.…
    in Error 404 Comment by Phil January 2021
  • Can you tell me what plugins for WooCommerce do you use, please? Thanks
    in Woocommerce Product Page tab not working Comment by Phil January 2021
  • 1) There are two options to remove that shadow. go to Betheme -> Theme options -> Global -> General, and in the Image Frame section, from the Style dropdown menu, select something else, then Slide bottom. https://forum.muffingroup.com/bethe…
    in Blog Listing Styling Comment by Phil January 2021
  • Do you have the newest versions of WP and Betheme? If not, please, update it check if the issue still appears. If this will not solve the problem, please, turn off all of the plugins, and check if the problem still exists. Thanks
    in Muffin Builder Page Option move / enlarge Comment by Phil January 2021
  • Do you have the newest version of Betheme (21.9.6)? If not, please, update it because there were issues with parallax that were fixed in version 21.9.5. Thanks
    in Re-register a theme license with a new domain Comment by Phil January 2021
  • Hello, Can you tell me what border are you talking about, please? Do you mean the shadow around the image boxes? Thanks
    in Hide Portfolio featured Image border. Comment by Phil January 2021
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we su…
    in Youtube videos not responsive Comment by Phil January 2021
  • Hello, I noticed that the submit button on your website has different colors then the one you show on the screenshot. https://forum.muffingroup.com/betheme/uploads/801/3JQSYGJ46YAI.png Did you handle this problem? Best regards
    in Form button Comment by Phil January 2021
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we su…
    in MEC - Modern Events Calendar is not displayed correctly Comment by Phil January 2021
  • Hello, There is no CSS to achieve that, but there are a couple of items with such functionality e.g., Tab, Accordion, FAQ. From the screenshot, I noticed that you use Elementor, so I created these items in that Builder to check how they work. https:…
    in css code or similar hide text function Comment by Phil January 2021
  • Hello, You can be change it with the Custom CSS Code, but I cannot locate it on your website. Did you change it for something else? Best regards
    in HOW IT WORKS Comment by Phil January 2021
  • Sorry, but I cannot locate the Story Box on your website. Can you send me a screenshot showing where it is located? Thanks
    in Story box Comment by Phil January 2021
  • Hello, Please, go to Products -> Categories, click on edit for category, and there you will be able to set the image for category. https://forum.muffingroup.com/betheme/uploads/520/CG4YF4BOAZ6Y.png https://forum.muffingroup.com/betheme/uploads/63…
    in Category header image Comment by Phil January 2021
  • Hello, Unfortunately, there is no option to achieve that with basic Betheme options. Elementor Pro has such functionality, but you would have to purchase it. Best regards
    in How to have different Header for Home Page and Other Pages Comment by Phil January 2021
  • Do not apologize. It is excellent that you found the source of the problem. If you have any further questions, feel free to ask. Best regards
    in Page scroll to anchor links not working on wp-5.6 with one-page option selected Comment by Phil January 2021
  • Hello, Please, send us a link to your PHPINFO file. If you do not know how to do that, please, check the following link. https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in No Changes are saved Comment by Phil January 2021
  • Hello, Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Thanks
    in Post purchase - Possible refund Comment by Phil January 2021
  • Hi @stella21, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under …
    in Remove underlining on hover + add a link to a content box Comment by Phil January 2021
  • Hello, To have Read More button, please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> Portfolio, and turn on Load More button option. https://forum.muffingroup.com/betheme/uploads/642/UE0SNDYAAR1J.png Thanks
    in Read more dots not working in portfolio Comment by Phil January 2021
  • Hello, Please, disable all of the plugins, refresh your cache, and check if the issue still appears. Thanks
    in Error 404 Comment by Phil January 2021
  • Hello, I noticed that you use old version of Betheme, and this issue might be because of that. Please, update it to the newest version. Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general T…
    in Static CSS - When Active the Site lost some Styling Comment by Phil January 2021
  • Hello @dijomenro, Go into the options of section that contain this column item, and add a Custom | ID. https://forum.muffingroup.com/betheme/uploads/843/SA6020WMMLZJ.png After that add this ID name in front of this Custom CSS Code to have this: #cus…
    in drop cap loses margin Comment by Phil January 2021
  • Hello, Sorry, but unfortunately there is no option to rename the sidebar. Sadly, in that case you will have to recreate them. Best regards
    in Custom Sidebars Won't Save Widgets Now Comment by Phil January 2021
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.