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Phil

Phil

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Phil
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  • Hello @bgildea, Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Notice! Please attach a link to this forum discussion. Thanks
    in Muffin Builder WYSIWYG editor does not perform as expected. Comment by Phil December 2020
  • Hey, If this error starts with "This package could not be installed", then this message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.…
    in Update from 21.2.1 to 21.9.6 hangs and plugin update also fails Comment by Phil December 2020
  • Hello, Sorry, but I do not understand. Can you describe me your issue, please? Also, remember that we provide this forum in English only. Thanks
    in no es posible Utilizar tema Comment by Phil December 2020
  • Please, try to install, and test other slider. From the version 20, we have introduced a new way of installing sliders. Now, when you install a pre-built website, the slider is imported automatically.  You can also import them without installing the…
    in No Slides Found ... Please add some slides Comment by Phil December 2020
  • Hello, These images are Featured Images for these portfolio items. To change them, please, edit your portfolio item, and there you will find an option to replace or remove the Featured image on the sidebar on the right. https://forum.muffingroup.com…
    in HOW CAN I CHANGE THE IMAGE OF THE THUMBNAIL? Comment by Phil December 2020
  • Hello, You can change all of these texts by editing items while you are editing your page. Please, go to Pages -> All Pages, and edit page where you want to modify the content. https://forum.muffingroup.com/betheme/uploads/684/MU6LS1LVW35T.png Th…
    in How can I edit the website to put my Custom text Comment by Phil December 2020
  • Hello, I noticed that you do not have the newest version of Betheme. Please, update it and check if the issue still appears. Thanks
    in Something wrong with different browser review Comment by Phil December 2020
  • 1) If you want to have all Infobox items on your website with this border radius, then you should use the following Custom CSS Code, and put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. .infobox{    border-radius: 10px!impo…
    in how to use Custom | Classes? Comment by Phil December 2020
  • Hello, 1,2) Only way to achieve that is to modify the theme files. But we do not provide support with such customization, so unfortunately we cannot be any help for you in that case. 3) Please always attach a link to your website so we can check it …
    in Portfolio Listing Comment by Phil December 2020
  • Hello @ironwiller, I cannot tell you the exact date of releasing the new MB because we are still working on it, and all the time, we are adding new features and polishing it. There will be no compatibility issues and content created with old builder…
    in New Muffin Builder Comment by Phil December 2020
  • Hello @thomslsw, Maybe you have some other similar plugin that cause this issue. Please, turn off all of the plugins one by one, refresh your cache, and check if the issue still exist. Thanks
    in Wordpress Update 5.6 Comment by Phil December 2020
  • Hello, I think that the best option for you will be testing this pre-built website on subdomain, so all the settings for your current website will stay untouched. Please, check the following link about it. https://support.muffingroup.com/faq/how-to-…
    in Change the pre-built theme Comment by Phil December 2020
  • Hello, Please, try to scroll on this dropdown menu. Can you check if this issue appears on other browsers, please? Thanks
    in Shop Betheme Widget doesn't show all the categories Comment by Phil December 2020
  • Hello, 1) To change the colors for Mega Menu, please, go to Betheme -> Theme options -> Colors -> Menu, and modify the colors in Submenu section. https://forum.muffingroup.com/betheme/uploads/818/EFHF7M9JP5US.png 2) To change the font you w…
    in Changes in megamenu Comment by Phil December 2020
  • Can you check your spam folder for our respond, please? If you do not have anything there, please, try to send it once again through Envato contact from. http://themeforest.net/user/muffingroup#contact Thank you in advance
    in Customization on footer & Elemenator & wp backery not fully functional Comment by Phil December 2020
  • Hello, To achieve that you can create a slider with the Slider Revolution plugin, and put it as Slider Plugin item. https://forum.muffingroup.com/betheme/uploads/966/263PNLE40UVK.png If you want to learn more about Slider Revolution, please check th…
    in I need content slider Comment by Phil December 2020
  • From the screenshot i noticed that you have some others plugins. Please do the following steps: turn of all of the plugins except the requiered ones, check if you have selected slider in the page options in Media section, https://forum.muffingroup.c…
    in No Slides Found ... Please add some slides Comment by Phil December 2020
  • Sorry, but like I mentioned, we did not test this plugin and we do not know how it works and what modifications it made on your website. The only option for you is to migrate your website again with Duplicator plugin. https://wordpress.org/plugins/d…
    in A problem with the page on the BeTheme theme after moving the domain to a new one and removing the p Comment by Phil December 2020
  • Hello, Please, check the following link. You will find there explanation how to create a form to upload the files. https://contactform7.com/file-uploading-and-attachment/ Thanks
    in Attaching documents Comment by Phil December 2020
  • Hello, Can you tell how, in what section, and on what item this Custom CSS Code should work, please? It would be great if you attach a screenshot showing how this CSS should work. Thanks
    in how to use Custom | Classes? Comment by Phil December 2020
  • Hello, Yes, it is absolutely normal. You cannot edit content created in one builder (for example in Muffin Builder) with another builder (for example Elementor), and MB does not have the frontend editor. Also, we highly recommend to use only one bui…
    in Frontend editor Comment by Phil December 2020
  • Hello, When you will import new pre-built website the plugins and WooCommerce products will stay untouched. But the settings will change because every pre-built website have its own settings. Or maybe you want to have two pre-build websites importe…
    in Changing Prebuilt site Comment by Phil December 2020
  • Hi, Sorry, but we did not test these plugins with the theme. Our policy states that we do not support third party plugins or custom code. Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page, in th…
    in Page Category Comment by Phil December 2020
  • Hello, Sorry, but I quite do not understand. Can you explain me your issue greater, please? Thanks
    in Portfolio Category Comment by Phil December 2020
  • Hello, Did you solve this issue already? Because I checked your website and these two tabs are working. https://forum.muffingroup.com/betheme/uploads/502/LEU40ZGE9XX4.png If you did not solve this problem, please, update your Betheme to the newest v…
    in Woocommerce Product Page tab not working Comment by Phil December 2020
  • Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and modify the Height value to for example 50px. https://forum.muffingroup.com/betheme/uploads/991/HZZRDAC486F6.png Thanks
    in header transparent -> where does the distance come from Comment by Phil December 2020
  • Hello, Sorry, but unfortunately the mega menu generate its width automaticly. You will have to shorten the items that are not displaying properly. Best regards
    in Mega Menu - Width Comment by Phil December 2020
  • Hi, What you are referring to is the action button. Please go to theme options->header & subheader -> extras, and change the action button. See here: http://prntscr.com/fb1egt We sometimes also add the 'BUY NOW' button as the last menu ite…
    in Changing Buy Now button Comment by Phil December 2020
  • Hi, Please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and there you should find this class, and you will be able to change color of it. Thanks
    in class="decor2-shadow" Comment by Phil December 2020
  • As you will see on the following screenshot, your max input time and max input vars values are low. https://forum.muffingroup.com/betheme/uploads/357/7HXPIRZUZ59J.png Please, contact your hosting provider to increase these values: max input time to …
    in Limit on page element Comment by Phil December 2020
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