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Phil

Phil

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Phil
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  • Sorry, but we did not get any message yet. Can you send it one more time, please? Also, please, check your mailbox if you do not have answer from us. Do not forget to check the Spam. Best regards
    in Breadcrumbs aren't working correctly Comment by Phil December 2020
  • Hello, Please, update your Betheme because it is fixed in the newest version. Thanks
    in sticky header doesn't work Comment by Phil December 2020
  • Hello, The display is correct because there is no functionality for now to show more than one column. Unfortunately there is no option to show them side by side. Best regards
    in Tabs not working properly on mobile Comment by Phil December 2020
  • Hi, Can you describe your issue greater, please? Aslo, please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also ple…
    in Footer options Comment by Phil December 2020
  • Well the change sometimes take a couple of days to be visible. Please, also, try to put a Meta description and check if it display with that. https://forum.muffingroup.com/betheme/uploads/886/XWMM6Z78VA7J.png Thanks
    in SEO settings Comment by Phil December 2020
  • Hi, From version 20 you can update the theme from the dashboard of your WordPress, in the BeTheme tab. Just register the license, and you will be able to update the theme, install newest plugins and import pre-built websites with sliders. We are not…
    in Urgent help Comment by Phil December 2020
  • Can you change the margin value on the broken page to 45px for example? After that, please, check if this change appear on the page. Thanks
    in CSS Box options (padding, margins etc.) not working Comment by Phil December 2020
  • Can you tell me on what browser you have this issue, please? Because I have tested it on Firefox, Chrome and Opera, and it works on all of them. https://forum.muffingroup.com/betheme/uploads/524/9EL5WGBRF1E6.png Please, refresh your cache, and check…
    in Vidoes no longer playing correctly Comment by Phil December 2020
  • Hello, To change the font color and hover link color, please, go to Betheme -> Theme options -> Colors -> Menu. https://forum.muffingroup.com/betheme/uploads/372/Y4RFOIN9992K.png The rest things you mentioned must be changed with Custom CS…
    in Submenu configuration Comment by Phil December 2020
  • I noticed that you do not have the newest version of Betheme. Please, update it and check if the issue still appears. Thanks
    in Font and header issue Comment by Phil December 2020
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the ones we su…
    in 301 Redirects Comment by Phil December 2020
  • Hello, To turn off this Slider, please, go to page options and in Media section you will find Slider | Revolution Slider. Click on a dropdown menu and choose --Select--. https://forum.muffingroup.com/betheme/uploads/665/CUEUNJTMJ95F.png Thanks
    in Changing/Define the front page slider on Pre Built Template Firm 2 Comment by Phil December 2020
  • Hello, Can you send me a link to your PHPINFO file, please? If you do not know how to do that, please, check the following link. https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Limit on page element Comment by Phil December 2020
  • Hello, I noticed that your Betheme is out-of-date. Please, update it to the newest version, and check if the issue still appears. Thanks
    in responsivity Comment by Phil December 2020
  • Hello, There will be fix for that on the next monday. For now, please, put the following Custom CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS. #logo img.scale-with-grid{  max-height: 219px!important; } Thanks
    in Logo is disappearing Comment by Phil December 2020
  • Hello, Yes, you can remove a single author with Custom CSS Code. If you need help with it, please, let me know and point me the author that should be removed. Thanks
    in Remove single author from blog Filter By Author Comment by Phil December 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in Can submenu be expanded by default? Comment by Phil December 2020
  • You have to try to change these values because without it the website display will be corrupted. If you will not be able to change that, only option I can recommend you is to change your hosting to one where this problem will not appear. Best regar…
    in BeTheme content no longer showing on website Comment by Phil December 2020
  • Hello, Your website has Under Construction. Can you turn it off please? https://forum.muffingroup.com/betheme/uploads/588/LHYKU55HFFGB.png Thanks
    in Changing size of social icons, alignment of creative header menu? Comment by Phil December 2020
  • Please, update your Betheme to the newest version. If after that, there will be no change, please, send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and w…
    in Sliding Menu Comment by Phil December 2020
  • Hey, Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discu…
    in Anchor links on same page targeting Tab not working Comment by Phil December 2020
  • There is no option to copy only one section from another pre-built website, but you can import whole content. Please, check the following screenshot for better understanding. https://forum.muffingroup.com/betheme/uploads/398/55WLQVAF8UIK.png Best re…
    in Page Builder Comment by Phil December 2020
  • Hello, I think that you should find some JavaScript to achieve that. Unfortunately I cannot recommend you any, but I think that you should find something on the internet. Best regards
    in Buttons Comment by Phil December 2020
  • Hello, I noiticed that your theme is out-of-date. Please, update your Betheme to the newest version. Thanks
    in Sticky Menu Issue Comment by Phil December 2020
  • To translate these words, please, go to Betheme -> Theme opitons -> Translate. https://forum.muffingroup.com/betheme/uploads/296/J75UQ8OCGE4A.png Thanks
    in TRANSLATIONS Comment by Phil December 2020
  • Hello, You need to check if is there any images left from the pre-built. The demo name will be showed in the file URL. https://forum.muffingroup.com/betheme/uploads/897/RO27Z8T54EK2.png This is the only way to check what pre-built website was used. …
    in Find the pre-built theme name Comment by Phil December 2020
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Deregistering and registering the theme Comment by Phil December 2020
  • Hello, Can you tell me where do you try to update it, please? Also, can you send me a screenshot with that error? Please, check the following guide about updating bundled plugins. https://support.muffingroup.com/faq/how-to-update-plugins-bundled-int…
    in WPBakery Uptade fail Comment by Phil December 2020
  • Hello, Sorry, but I do not understand. Can you describe me greater what the issue is, please? Also it would be great if you attach some screenshots with your problem. Thanks
    in Permanent Link Comment by Phil December 2020
  • Hello, Can you turn off all of the plugins, refresh your cache, and check if the issue still appears, please? Thanks
    in Anchor links glitching from a new tab Comment by Phil December 2020
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