Phil
Phil
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- Phil
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Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Notice! Please attach a link to this forum discussion. Thanks
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We didn't get any message from you yet. Please check your mail inbox for our response, look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all required information.…
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Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
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Hello, Please, check the following link about translations, and be sure that you made all steps correctly. https://support.muffingroup.com/documentation/translation/ Thanks
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The only option is to set it in WooCommerce -> Settings -> Advanced and remove the Cart page from dropdown menu like you mentioned before. https://forum.muffingroup.com/betheme/uploads/826/30OC00YTD1LZ.png Also, you can remove it from Pages ta…
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I noticed that you have low max_input_vars value. https://forum.muffingroup.com/betheme/uploads/693/4HC0RAB0PYCL.png Please, contact your hosting provider to change it to at least 5000. Thanks
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Hello, Well, that is how 404 page should work. It should not have any other funtionality than displaying the 404 error. Best regards
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Hello, I can recommend you to turn the Responsive view on your browser, and creating your website then. https://forum.muffingroup.com/betheme/uploads/531/JAYXJJB92GC3.png Thanks
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Hello, Sorry, but it is impossible to put the icon on a map in Elementor, because it does not have such functionality. To get rid of this error, please, go to the following link. There you will find explaination how to fix that. https://support.muff…
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Did you update the Betheme too while you were updating the WP? If no, please, update the Betheme too. Also, if updating Betheme will not work, please, show us the "crashed page". Thanks
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Did you solve this problem? Because I have visited your website again, and the description is no longer there. https://forum.muffingroup.com/betheme/uploads/655/42XA4N9PP9XX.png Can you tell me what do you mean by "custom shop page"? Pleas…
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Sorry, I tought you were talking about the gtmetrix plugin. Any WordPress theme can not be fully prepared according to tools like this one because their guidelines are ridiculous. Mainly plain html pages are suitable for these guidelines. Thanks
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Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance be…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
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Hi, Sorry, but we did not test this script and gtmetrix plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other…
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I noticed that your max_input_vars value is very low. https://forum.muffingroup.com/betheme/uploads/279/B4N3OY2YCSHP.png Please, contact your hosting provider to change this value to at least 5000. Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
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1) I checked your website on mobile, and this button appears. https://forum.muffingroup.com/betheme/uploads/742/5UKFIVVBVM1G.png On what device you tested your website? 2) Sorry, but we do not provide help with theme files customization so unfortuna…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
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You can add a padding to the wrap that contain this video. Just open the options of the wrap and put the values in Padding input. https://forum.muffingroup.com/betheme/uploads/047/JIV1T8XNTT3Y.png Thanks
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Hello, Can you explain to me greater what do you mean that they should be the same, please? Thanks
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Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
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Hello, Please, check the following video tutorial, and be sure that you made all steps like there. https://support.muffingroup.com/video-tutorials/how-to-import-pre-bui lt-websites/ Also, please, update your Bethem to the newest version. Thanks
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It looks like some bug with Opera browser. It will be fixed in the next update, but for now, please, put the following Custom CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .logo-sticky{min-height:60px !important;} Than…
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Hi, Can you describe your issue greater, please? You mean that the fonts are different then the ones from demo preview? Can you also tell me what demo you used? Moreover, please, always attach a link to your website so we can check it out. If the pa…
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Hello, I think that all of your problems can be solved by hiding section for particlar devices. In Section options you set Responsive Visibilty. Thanks to that you can create two similar sections but one will be displayed for example only in mobile …
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If you want to change the backgorund you should set it in Advanced options of text item. https://forum.muffingroup.com/betheme/uploads/174/DFWFO2864NW6.png To change the input text and placeholder text color, please, go to Betheme -> Theme option…
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Please, turn off all of the plugins (except the basic WooCommerce), refresh your cache, and check if the issue still appears. Also, please, update your Betheme to the newest version. Thanks
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1) So like I said in previous message the only option is to use the Elementor Pro. 2) Can you send me a screenshot of it, please? 3) We include only basic version of Elementor with out theme, so it has limited functionality. If you would like to hav…