Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,839
Last Active
Roles
Moderator

Comments

  • Can you explain me greater what is happening, please? Because I went to the shop page at your website and it looks fine. https://forum.muffingroup.com/betheme/uploads/453/KV9B25OEACCR.png Thanks
    in Menu two lines of items Comment by Phil December 2020
  • It will be hard to change that because as you mentioned the height depends on how much content the post has. If one post has a very litte amount of text and the other post has much more, then the post cards would look bad. To change that, you will h…
    in Blog post cards height and consistency Comment by Phil December 2020
  • I noticed that your website has couple of HTML errors. https://forum.muffingroup.com/betheme/uploads/954/NZYL4Y1DMEYV.png Please, try to get rid of them by checking if every HTML tag is placed and closed correctly. Thanks
    in All design disappeared Comment by Phil December 2020
  • Hello, Sorry, but unfrotunately there is no option or setting to do that. To change that you will have to do modifications in the theme files, but we do not provide support with that, and in that case you must contact with your webdeveloper. Thanks
    in Order of author tabs filter Comment by Phil December 2020
  • Sorry, I was not precise enough. Please create new page, but do not assign it to shop in WooCommerce settings. Leave it as regular page, and add the items I showed in the previous message's screenshot. Thanks
    in Content WP Element for Woocommerce Comment by Phil December 2020
  • Hello, Can you tell me what exaclty happens when you set the featured image, please? Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. Thanks
    in Elementor Blog View Comment by Phil December 2020
  • Please, turn off all of the plugins, refresh your cache, and check if the issue still appears. Thanks
    in All design disappeared Comment by Phil December 2020
  • Hello, That is because the shop should be left without any items inside. https://support.muffingroup.com/documentation/shop-creation/#shop-creation If you would like to have the shop with slider, you will have to use items instead. https://forum.muf…
    in Content WP Element for Woocommerce Comment by Phil December 2020
  • Blank page appears only when you try to create new page or for all your website? Because I opened it and it looks fine. https://forum.muffingroup.com/betheme/uploads/800/KY9FHPT0BBV7.png Can check if it works on other browsers, please? Thanks
    in Visual Composer Doesn't work Comment by Phil December 2020
  • Sorry, but I cannot access your website. https://forum.muffingroup.com/betheme/uploads/122/UYBZJICBUZC2.png Can you turn off under construction, please? Unfortunately, there is no setting to randomize the related posts. If you would like to see it …
    in Post Masonry Grid Read More -button text Comment by Phil December 2020
  • Hello, Please, disable all of the plugins, refresh your cache, and check if the issue still appears. Thanks
    in Tabs do not work after update Comment by Phil December 2020
  • Hello, Please, go to Betheme -> Theme options -> Footer, and from Layout dropdown menu select 1/2 1/4 1/4, and check if it suits you. https://forum.muffingroup.com/betheme/uploads/445/NM9CEYPC6YMB.png Thanks
    in Footer Widget Widths Comment by Phil December 2020
  • Sure ? As you can see I have deleted all links and screenshots showing these links. Best regards
    in Sizing Pictures Comment by Phil December 2020
  • Hello, Please, send us a link to your PHPINFO file. If you do not know how to do this, please, check the following link. https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Cannot Add Section Comment by Phil December 2020
  • Then the layout that was used in the pre-built website was Empty: Subpage without Header with the sticky option turned ON. https://forum.muffingroup.com/betheme/uploads/971/7DYA6AF0H80Q.png https://forum.muffingroup.com/betheme/uploads/103/VMY1B7IZB…
    in Sliding Menu Comment by Phil December 2020
  • Hello, Your menu is moving to the second row (on the slider) because there are too much content there. As you can see on the following screenshot, I removed just one word and everything went back to normal. https://forum.muffingroup.com/betheme/upl…
    in menu sinks into the slider as window is shortened Comment by Phil December 2020
  • If you would like to see it in the future updated, please, let us know under the following link. https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest We will surely consider this, and if there will be no ob…
    in Update post block layout to 500 posts Comment by Phil December 2020
  • Please, turn off all of the plugins, resave your theme options, refresh your cache, and check if the issue still appears. Thanks
    in after update Header became very wide Comment by Phil December 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in Transparent Menu is Overlay Menu on mobile Comment by Phil December 2020
  • Please, put the following Custom CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS. @media screen and (max-width:1240px){  div.quick_fact .number,  div.quick_fact h3.title{       font-size: 20px!important;    } } You can ch…
    in Mobile design Comment by Phil December 2020
  • Hello, To achieve that, you will have to use Header Builder plugin. Please, check the following links how to use it. https://support.muffingroup.com/documentation/header-builder/ https://support.muffingroup.com/video-tutorials/how-to-build-a-custom-…
    in Menu two lines of items Comment by Phil December 2020
  • Sorry, but I forgot to mention to check the Colums | remove vertical margin in section options. https://forum.muffingroup.com/betheme/uploads/915/3O6JJ8KL3DH1.png Thanks
    in Problems with theme, slider revolution and responsive options Comment by Phil December 2020
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
    in Whole page in shortcode Comment by Phil December 2020
  • Hello, Sorry, but unfortunately there is no setting or option to change this. You can try to use diferent blog layout, and check which one suits you. Can you explain me greater what you want to achieve, please? Thanks
    in Blog post cards height and consistency Comment by Phil December 2020
  • To set main shop page, you have to go to WooCommerce -> Products, and choose Shop page from dropdown menu. https://forum.muffingroup.com/betheme/uploads/906/U8NR3DIQMY6T.png To set the cart page, checkout, etc. you have to do similar thing, but y…
    in Content WP Element for Woocommerce Comment by Phil December 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in All design disappeared Comment by Phil December 2020
  • Hello, Please, try to disable all of the plugins (except the Slider Revolution), refresh your cache, and check if the issue still appears. Thanks
    in Slider revolution issue on phone Comment by Phil December 2020
  • Hello, To activate "Go to top icon", please, go to Betheme -> Theme options -> Footer, and in section Extras select option that will suit you from Back to Top button dropdown menu. https://forum.muffingroup.com/betheme/uploads/410/FT…
    in Cannot find how to activate "Go to top" button Comment by Phil December 2020
  • I see that you have low max_input_time value. Please, contact your hosting provider to change that to at least 180, and check if this issue still appears. Thanks
    in header builder bug Comment by Phil December 2020
  • "Under Slider" is just the name of this type of header. The layout you have selected in the screenshot is the one that was used in Beportfolio demo. If you only do the things that @Pablo mentioned, you will have header that will be sliding…
    in Sliding Menu Comment by Phil December 2020
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.