Support Center Visit Demo License manager Get Betheme
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,839
Last Active
Roles
Moderator

Comments

  • Hello, The Elementor builder is heavier then the Muffin Builder and might be slower. You can check the following topic, where people complain about this issue. https://github.com/elementor/elementor/issues/13099 Best regards
    in is Elementor slow down speed of betheme ? Comment by Phil December 2020
  • Hello, Sorry, but our policy states that we do not provide support with child theme and third party plugins so unfortunately, we cannot be any help to you. Best regards
    in betheme-child Comment by Phil December 2020
  • Like the error say, your purchase code has not been used anywhere. Please, check the following guides about registering your license key. https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/ https://support.muffingroup.com/…
    in Error Betheme update Comment by Phil December 2020
  • Hi, Sorry, but our policy states that we do not support custom code so unfortunately, we cannot be of any help to you. But it is possible to do that. In that case you should contact your webdeveloper. thanks
    in How to Refresh Equal-Height Script? Comment by Phil December 2020
  • Hello, Sorry, but it is hardcoded in Theme and this space is requiered for proper display on your page. Without it some of the content might be broken or corrupted. Best regards
    in class="section_wrapper clearfix" Comment by Phil December 2020
  • Please, put the following Custom CSS Code in Betheme -> Theme options -> Custom CSS & JS -> CSS .menu li ul.sub-menu{    top: 100px!important; } Thanks
    in header height and menu is shown bad Comment by Phil December 2020
  • You can put the title in the content section instead of the title section. Check the following screenshot for better understanding. https://forum.muffingroup.com/betheme/uploads/825/YOT4HAE3RGQ6.png Thanks
    in front page Comment by Phil December 2020
  • Hello, You can achieve that by adding CSS Class in menu item. You just need to go to Appearance -> Menus, select your menu item, check the CSS Classes in Screen options, and put your class in input section. https://forum.muffingroup.com/betheme/u…
    in Set color for 1 menu item. Comment by Phil December 2020
  • Hello, I can see that there is one value missing in your shortcode. It should look like this: [blockquote author="" link="" target="_blank"]Insert your content here[/blockquote] After setting target="_blank" t…
    in new tab code? Comment by Phil December 2020
  • Hello, Only two extensions of fonts are absolutely fine, and you should not encounter any problems with that. Best regards
    in Font format Comment by Phil December 2020
  • Hello, 1) To turn off the share buttons, please, go to Betheme -> Theme options -> Blog, Portfolio & Shop -> General, and select Hide from Share Box dropdown menu. https://forum.muffingroup.com/betheme/uploads/040/SVDLTMVVTBSO.png 2) Wh…
    in 1. Hide theme originated share buttons +2. Remove BE from title tag and muffing group from © Comment by Phil December 2020
  • Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Subheader, and from Style dropdown menu select Title & Breadcrumbs Centered. https://forum.muffingroup.com/betheme/uploads/357/LB6ZA8TU2SXS.png Also, you can try…
    in My subheader title is not in centered on mobile Comment by Phil December 2020
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
    in internal images are broken Comment by Phil December 2020
  • Please, check the following link. You will have there explanation and guide how to translate your website with WPML. https://support.muffingroup.com/documentation/translation/#translation-wpml Best regards
    in Translation Action button Comment by Phil December 2020
  • Hello, The search bar for the forum is located in the front page at the top, just below the Welcome to Support Forum text. https://forum.muffingroup.com/betheme/ https://forum.muffingroup.com/betheme/uploads/048/X9OZN5IVPLX1.png Best regards
    in search bar Comment by Phil December 2020
  • Hello, The only option is to disable the hover effect for all of the images on your website. To do that, go to Betheme -> Theme options -> Global -> General, and from Style dropdown menu, you need to select Disable hover effect. https://for…
    in woocommerce zoom effect on hover Comment by Phil December 2020
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
    in Ajax Search for WooCommerce Comment by Phil December 2020
  • Please, turn off all of the plugins (except Contact Form 7), and check if this issue still appears. Also, please, check the following link to be sure that you made all steps correctly. https://contactform7.com/setting-up-mail/#Contact_Form_7_Email_I…
    in Contact form from pre built website not working Comment by Phil December 2020
  • Please send us WordPress dashboard access and ftp access to your server privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a…
    in Redirect Comment by Phil December 2020
  • Please, try to modify the Height value in Betheme -> Theme options -> Header & Subheader -> Header. https://forum.muffingroup.com/betheme/uploads/388/A8N5O728X6O6.png Thanks
    in header height and menu is shown bad Comment by Phil December 2020
  • Hello, Please, go to Betheme -> Theme options -> Responsive -> Header, and change the Header Height value to zero. https://forum.muffingroup.com/betheme/uploads/518/U55SKYIXW6X2.png Thanks
    in empty space before the title on all pages Comment by Phil December 2020
  • Please send us WordPress dashboard access and ftp access to your server privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a…
    in Contact Form Not Working Comment by Phil December 2020
  • Hello! If you are having issues with deregistering your license key, want to manage your license key or most important, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in Re-registration Comment by Phil December 2020
  • Sorry, but unfortunately there is no option to change that. We faced this problem couple of times and only option will be changing these Columns backgrounds to Image items. Best regards
    in Our style on mobile view appears different from the demo Comment by Phil December 2020
  • Sorry, but I misunderstanded you. I tought that you are talking about main blog page. If you want to have images like that, using Gallery item then you should set the Border to Show in Betheme -> Theme options -> Global -> General in secti…
    in Masonry Gallery Padding/Margin Comment by Phil December 2020
  • Hello, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and be sure that you have checked option Full Width. https://forum.muffingroup.com/betheme/uploads/783/4TQ43TD5POAU.png Thanks
    in after update Header became very wide Comment by Phil December 2020
  • That is because you forgot to close your previous code. Take a look at the following screenshot. https://forum.muffingroup.com/betheme/uploads/769/56KPOD6UG4YJ.png Best regards
    in Post Masonry Grid Read More -button text Comment by Phil December 2020
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if this issue still appears. Also, if you are using the child theme, please, switch it to parent, update it, and check if the problem is gone after that. Thanks
    in Logo showing 2x on sticky nav scroll down Comment by Phil December 2020
  • Hello, Please, go to the following link, there you will have a solution for your the issue contected with maps. https://support.muffingroup.com/faq/google-maps-not-working/ Thanks
    in maps not showing Comment by Phil December 2020
  • Hello, Of course it is possible to hide your product before others. You just need to set the visibility to private in the siedbar on the right while editing your product. https://forum.muffingroup.com/betheme/uploads/781/KDX4QOGK62CO.png Thanks
    in Enter new products in the shop, but still offline Comment by Phil December 2020
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.