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Phil

Phil

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Phil
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  • I see that you do not have the newest version of Betheme(21.9.3). Please, update it and check if your issue still appears. Thanks
    in Elementor single post template doesn't work properly with BeTheme Comment by Phil November 2020
  • Google change their algorithms from time to time, and that is why you did not notice that before. If you want you can try to prioritize fetching resources, and chcek if this will help with your website speed. Thanks
    in Muffin Fonts? Making my site really slow? Comment by Phil November 2020
  • Hello, This issue appeared after our forum upgrade, and we are working to solve that as soon as possible. Please, be patient and we are sorry for the inconvenience. Greetings
    in Purchased license but get invalid purchase code when entering Comment by Phil November 2020
  • Hello, Please, click on your avatar and select 'View Profile'. https://forum.muffingroup.com/betheme/uploads/069/43LW7FPM8VJ7.png After that, on the right side of page, you will see 'Discussions', and there are all of our questions. https://forum.mu…
    in Overview of my questions asked Comment by Phil November 2020
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the issue still appears. Thanks
    in Uploading images Comment by Phil November 2020
  • Hello, To hide this, please, go to: Betheme -> Theme options -> Header & Subheader -> Subheader, and check 'Hide: Subheader'. https://forum.muffingroup.com/betheme/uploads/456/YWUAW4FDYCHF.png Thanks
    in Hide navigation path Comment by Phil November 2020
  • Please, be sure that you have installed and activated all requierd plugin for the pre-built website. Here you have an example: https://forum.muffingroup.com/betheme/uploads/645/DZSJMTK57GSX.png Thanks
    in installation pre-built website impossible Comment by Phil November 2020
  • Please, put the following Custom CSS Code in: Betheme -> Theme options -> Custom CSS & JS -> CSS. #Top_bar .top_bar_left .text-logo a{    font-family: 'Times New Roman'!important; } Thanks
    in Logo Font Help Comment by Phil November 2020
  • Great to hear that you found the solution? Is there anything else I could help you? Greetings
    in front page Comment by Phil November 2020
  • Hi, Sorry, but we did not test this script/plugin with the theme. Our policy states that we do not support third party plugins or custom code so unfortunately, we cannot be of any help to you. Also, we cannot recommend any plugins other than the one…
    in Gravity Form Captcha issue Comment by Phil November 2020
  • Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion. Thanks
    in Accordion module seems broken Comment by Phil November 2020
  • Hello, Can you specify what is not working, please? It would be great if you attach a screenshot showing your issue. Thanks
    in Advanced accordion Comment by Phil November 2020
  • 1) It was not metioned in documentation because it depends on couple of things like grid width, font-size, etc.. For different website number of menu items can be higher or lower, so there is no clear answear for that. 2) Reducing margin or padding …
    in Sticky menu gives transparant menu background Comment by Phil November 2020
  • Hello @jbnews, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under…
    in Setting up Google Tag Manager Comment by Phil November 2020
  • Hello, Well, there is no option to enlarge just the mobile logo, but you can upload an logo especialy for mobiles in: Betheme - Theme options - Responsive - General. https://forum.muffingroup.com/betheme/uploads/609/WNGH92WVVOVK.png Thanks
    in Make the logo larger on the iPhone Comment by Phil November 2020
  • Please, try to modify Subheader padding to some bigger value (for example 100px). https://forum.muffingroup.com/betheme/uploads/974/C0A2HP2PYD8Y.png I noticed that you do not have the newest version of Betheme. This should not affect your subheader…
    in Subheader Comment by Phil November 2020
  • Hello, It depends on how expanded SEO you want to have. If basic one is enough for you, then you do not need any additional plugin. You can read more about it in the following link https://support.muffingroup.com/documentation/theme-options-seo/ Bu…
    in Is muffin builder SEO enough ? Comment by Phil November 2020
  • To have a diferent logo for particular pages, you will have to create a Layout for it. There you will be able to add diferent logo, but you must remember to select "Split Menu" style. https://forum.muffingroup.com/betheme/uploads/183/ZSW8T…
    in Customize the appearance of the main menu on the pages Comment by Phil November 2020
  • I see that you do not have the newest version of Betheme (21.9.3) and WP (5.5.3). It is good to always have the most recent versions so, please, update them. Also, I noticed that you use couple of not supported plugins. Our policy states that we do…
    in Sticky header logo gets pixelated Comment by Phil November 2020
  • Please, put the following Custom CSS Code in: Betheme > Theme Options > Custom CSS & JS > CSS..fixed-nav .desc .date{ display: none!important; } Thanks
    in Portfolio Sticky arrows Comment by Phil November 2020
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
    in Accordion module seems broken Comment by Phil November 2020
  • Sorry, but we do not provide support with Theme files customization :( But, you can check the following link, and there you should find help for that. https://wpkraken.io/?ref=muffingroup Greetings
    in woocommerce Comment by Phil November 2020
  • Sorry, I tought that you want to change the question mark only because arrow was pointing it. Please, try the following Custom CSS Code instead.woocommerce .alert_info{ background: red!important; } Thanks
    in Color in checkout page Comment by Phil November 2020
  • You can create custom area there, by using Header Builder plugin. https://prnt.sc/vocwrg Please, check the following video tutorial how to use it. https://support.muffingroup.com/video-tutorials/how-to-build-a-custom-header/ Thanks
    in Where do i change this Comment by Phil November 2020
  • Hello, Please, be sure that you have right menu selected in "Betheme > Theme options > Responsive > Header" from 'Menu' dropdown menu. https://prnt.sc/vod2wl Thanks
    in menu not working Comment by Phil November 2020
  • Hello, Great to hear that you find the solution that fast :) Is there anythng else I could help you? Greetings
    in Header and Menu have disappeared after most recent update Comment by Phil November 2020
  • Hello, Sorry, but there is no option to open the posts in the blog page tab, because they are separate pages. I cannot give you any solution or workaround for that. Best regards
    in Titelbild Comment by Phil November 2020
  • Hello, To edit that, please, go to: Betheme > Theme options > Menu & Action Bar > Action Bar. https://prnt.sc/vobnhk Thanks
    in Where do i change this Comment by Phil November 2020
  • Hello, Well, this error is not theme related, but your hosting provider should be able to fix that. Please, contact them and they will surely help you :) Best regards
    in Failed to register theme Comment by Phil November 2020
  • Hello, Sorry, but we do not provide support with php files customization. Unfortunately, there is also no workaround for this. But please, visit the following link, and there you will find help with your php files. https://wpkraken.io/?ref=muffingr…
    in adding text to single.php file Comment by Phil November 2020
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