Phil
Phil
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- Phil
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Comments
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Sorry, but I cannot see and issue with fonts on your website. Here you have an example of the font you have set. https://prnt.sc/vkqjgq Please, try to refresh cache for your website, and check if the font change for you. Thanks
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Well, we do not block any IP's. Please, contact your hosting provider to investigate this issue. Thanks
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Please send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Thanks
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Can you expand your question, please? If you want to change Sidebars options, please, go to: Betheme > Theme options > Sidebars. https://prnt.sc/vkn2rd Thanks
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Hello, Can you send me a link to a screnshot with message you get after trying to update, please? Thanks
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Hello, After inspecting the source of your website I see that you have couple of HTML errors. https://prnt.sc/vkmg2e Please, get rid of them, by checking if all HTML tags in your columns are closed, and placed properly. Thanks
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Hello, Please, send this information privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact Thanks
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Yes, there will be no need to edit your older posts, and after the update everything will work fine. ;) Greetings
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Then you will have to edit your images in graphic program like I said in the first part of previous message. Best regards
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Great to hear that you handle it! :) If is there anything else feel free to ask. Best regards
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Hello, If you want to change the font, please, go to options of the item where you want to change the font and select "Style". There you will be able to set any font you want. https://prnt.sc/vklqf4 https://prnt.sc/vklrly Thanks
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Hi, Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete your content unless you have changed the files directly in which case we suggest using a child theme. W…
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Hello, To have button on the left of your hamburger menu for mobile, you will have to use Header Builder plugin, and customize your header for mobile there. You can read more about Header Builder from the following link https://support.muffingroup.…
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Hi, the autoplay function is disabled on most of the modern browsers these days. You can only autoplay videos without sound. This is blocked by the browser and we cannot help you with this issue. More information about the recent changes here:https:…
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Hello @, Please, go to: Betheme > Theme Options > Blog, Portfolio & Shop > General, and select "Show" from "Share Box" dropdown menu. https://prnt.sc/vkl8bj Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
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Hi, You can see that this issue is about connection timeout and the problem is not theme related. It is all about the hosting provider. He should already recognize and amend this issue by looking at the error message. Please read these related links…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenanc…
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Hello, Unfortunately, there is no option to change the order of categories, and they will be set automatically. Best regards
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Then you should use following Custom CSS Code.#Header { display: none!important; } Put it in "Custom | CSS" section of the page where would you like to apply it. https://prnt.sc/vk3dop But you must be aware that after removing header th…
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Please send us WordPress dashboard access privately thru the contact form which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussion…
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Well, I meant that there is no option to put login/register form to the header, but you can create a menu item that will redirect you to the page with it. Best regards
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Unfortunately, they are the only ones that can modify this value. Maybe you should contact them again and remind them about yourself. Best regards
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To change the duration of testimonials display, please, go to: Betheme > Theme Options > Global > Slider. https://prnt.sc/vk13fq Thanks
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Can you tell me if these changes are not visible on the other devices even you refresh your cache in their browsers? Greetings
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Hello, Please, tell me what version of Betheme and Slider Revolution do you have? Also, you can try to turn off all of the plugins, and check if the issue appears then. Thanks
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Well, I see that already you have very old version of Betheme. Please, do the update to the newest one. Here is an instruction on how to update the theme: http://themes.muffingroup.com/betheme/documentation/#general Theme updates will not delete you…
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Hello, Please, turn off all of the plugins, refresh your cache and check if the issue still appears. Also, please, be sure that you have the newest version of Betheme. Thanks
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Great to hear that you handle it on your own! ;) Is there anyhing else I could help you? Greetings